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List of the Best Live Chat Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Live Chat Software

Intercom, LiveChat, and tawk.to lead the live chat software category. Intercom shines with a SpotScore of 9.8/10 and a substantial 2,278 ratings, indicating strong user satisfaction and reliability. LiveChat matches Intercom's SpotScore and offers flexible pricing options, including a free trial, appealing to those seeking to test before committing. Tawk.to, while having fewer ratings, maintains a high SpotScore of 9.7/10, demonstrating consistent performance.

Live chat software facilitates real-time customer communication and support, primarily purchased by customer service teams in tech startups and mid-sized enterprises looking to enhance user engagement and satisfaction.

Quick picks for Live Chat Software

  • Best overallIntercom
  • Best for tech startupsLiveChat
  • Best for consistent performancetawk.to
  • Best free optionCrisp

Who gets the most from Live Chat Software

  • 1Customer support managers coordinating multi-channel real-time chat for e-commerce websites
  • 2Sales team leads using live chat to qualify leads and boost conversion rates on SaaS platforms
  • 3Small business owners seeking cost-effective, easy-to-integrate live chat solutions for customer engagement
How to choose Live Chat Software

If you need strong integration with marketing and analytics tools, filter by products highlighting third-party integrations like LiveChat. For automation and lead qualification, sort by automation features and filter by user-friendly interfaces like Intercom. When budget is a priority, filter by cost-effective or freemium options such as JivoChat or tawk.to.

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Showing 41-60 out of 113

8.8

Spot Score

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

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Free Trial·

Callbell offers custom pricing plan

8.8

Spot Score

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

Read more about WhosOn
Free Trial·

Starts from $33/User/Month

8.8

Spot Score

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

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Free Trial·

Starts from $15/Month, also offers free forever plan

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8.8

Spot Score

HappyFox Chat - Live Chat Software

HappyFox Chat

Efficiently connect and convert with HappyFox Chat.

Best for: SMB teams · Mid-market

Start Free Trial

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What is HappyFox Chat?

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...

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Free Trial·

Starts from $29/Month

8.8

Spot Score

Chatra - Live Chat Software

Chatra

Effortlessly connect with customers in real time.

Best for: SMB teams · Mid-market · Enterprise

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What is Chatra?

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...

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Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.7

Spot Score

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

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What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

Read more about Helpwise
Free Trial·

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

What buyers evaluate in Live Chat Software
Integration capabilities with CRM, marketing, and analytics platforms to unify customer data
Automation features including AI-powered chatbots and proactive messaging to increase engagement
Multi-channel support enabling chat across websites, social media, SMS, and email for comprehensive customer reach

8.7

Spot Score

eGain Chat - Live Chat Software

eGain Chat

Revolutionize customer engagement with eGain Chat.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is eGain Chat?

Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhance customer experience, streamline service processes, and boost sales ...

Read more about eGain Chat

eGain Chat offers custom pricing plan

8.7

Spot Score

WebsiteAlive - Live Chat Software

WebsiteAlive

Connecting you with customers in a meaningful way.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is WebsiteAlive?

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...

Read more about WebsiteAlive

Starts from $30/Month

8.7

Spot Score

Richpanel - Help Desk Software

Richpanel

Transform your customer support with Richpanel.

Best for: Mid-market · Enterprise

Start Free Trial

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What is Richpanel?

Richpanel is Live Chat Software

Read more about Richpanel
Free Trial·

Starts from $80/Month when Billed Yearly

8.7

Spot Score

FocalScope - Live Chat Software

FocalScope

Boost customer engagement and satisfaction with FocalScope.

Best for: SMB teams · Mid-market

Start Free Trial

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What is FocalScope?

FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...

Read more about FocalScope
Free Trial·

Starts from $9/Month, also offers free forever plan

8.7

Spot Score

GoSquared - CRM Software

GoSquared

Convert visitors into customers with real-time website monitoring.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is GoSquared?

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to convert visitors into customers and find out who is visiting your website.

Read more about GoSquared

Starts from $29/Month, also offers free forever plan

8.6

Spot Score

RumbleTalk - Live Chat Software

RumbleTalk

Unite and Engage Your Online Community!

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is RumbleTalk?

RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...

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Starts from $25/Month, also offers free forever plan

8.6

Spot Score

LiveCaller - Live Chat Software

LiveCaller

Transform website traffic into sales with LiveCaller.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LiveCaller?

LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team. Its comprehensive call monitoring and callback software provides the ...

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Free Trial·

Starts from $12.60/Month when Billed Yearly

8.6

Spot Score

ChatGen - Live Chat Software

ChatGen

Streamline customer support and boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is ChatGen?

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...

Read more about ChatGen
Free Trial·

Starts from $79/Month when Billed Yearly

8.6

Spot Score

Sparkcentral - Live Chat Software

Sparkcentral

Transform your customer service experience with Sparkcentral.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Sparkcentral?

Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...

Read more about Sparkcentral

Sparkcentral offers custom pricing plan

8.6

Spot Score

BirdSeed - Live Chat Software

BirdSeed

Engage your website visitors like never before.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is BirdSeed?

BirdSeed is a comprehensive website engagement tool, known for its simplicity and all-in-one solution. It offers a range of powerful features such as live chat, meeting scheduling, FAQ, and testimonials to engage visitors. The software also includes a Knowledge Library, Video Showcase, and Link ...

Read more about BirdSeed

Starts from $29/Month when Billed Yearly, also offers free forever plan

8.6

Spot Score

Subiz - Live Chat Software

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

Read more about Subiz
Free Trial·

Starts from $9.59/Month, also offers free forever plan

8.5

Spot Score

ApexChat - Live Chat Software

ApexChat

Connect. Convert. Close.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is ApexChat?

Attracting online visitors to your website takes a lot of effort, and it's a shame to let them slip away without identifying themselves. With ApexChat, your website can have live chat functionality, allowing you to connect with potential customers in real time. Our custom chat widget and ...

Read more about ApexChat

ApexChat offers custom pricing plan

8.5

Spot Score

Hippo - Live Chat Software

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

Read more about Hippo
Free Trial·

Starts from $17/Month when Billed Yearly

8.5

Spot Score

Whisbi - Live Chat Software

Whisbi

Boost your sales with Whisbi - Your ultimate sales solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...

Read more about Whisbi
Free Trial

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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