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8.7

Spot Score

FocalScope - Live Chat Software

FocalScope

Boost customer engagement and satisfaction with FocalScope.

3.5

(1)
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Starts from $9/Month, also offers free forever plan

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What is FocalScope?

FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for quick and efficient communication, while its intelligent feature ensures that the most suitable agent is assigned to each visitor. Say goodbye to juggling multiple platforms - FocalScope lets you manage all your customer interactions from one place, including live chat, social media, and phone conversations. With a simple click, you can seamlessly transfer chats between agents. Elevate your communication game with FocalScope.

Pricing

  • Starts from $9/Month

  • Free Trial available

Customer Type

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

FocalScope software demo

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FocalScope was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

FocalScope is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: Customer Support, E-commerce, Telecommunications, SaaS, and Consulting

  • Job titles

    Job Titles: Customer Service Representatives, Support Managers, Sales Managers, and IT Administrators

Benefits of using FocalScope

  • Enhanced Collaboration: FocalScope empowers your team with a centralized platform that streamlines communication and collaboration, allowing both managers and team members to work together seamlessly, boosting productivity and efficiency.

  • Real-Time Insights: With FocalScope’s advanced reporting features, you’ll have access to real-time analytics that help you make informed decisions. As an executive, you can monitor performance metrics and adapt strategies quickly, ensuring your organization stays ahead of the curve.

  • Customizable Workflows: FocalScope offers flexible workflow automation tailored to your specific business needs. This means you can simplify processes without compromising on quality, allowing administrators to focus on strategic initiatives rather than mundane tasks.

Explanation of FocalScope Key Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

  • Persistent Chat

  • Offline Form

  • Knowledge Database

  • Co-Browsing

  • Call Me Option

  • Agent Scheduling

FocalScope Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

FocalScope Pricing

  • Starts from $9/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the FocalScope Pricing Page

Disclaimer: Pricing information for FocalScope is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to FocalScope?

  • Users may seek alternatives to FocalScope if they require more customizable features, allowing them to tailor the software to their specific business processes and workflows without extensive coding or technical support.

  • Organizations with limited budgets might look for cost-effective solutions that provide similar functionalities as FocalScope but at a lower price point, ensuring they can manage expenses while still meeting their operational needs.

  • Companies experiencing rapid growth may consider alternatives that offer scalable solutions, enabling them to handle increased customer interactions and support demands without compromising performance or user experience.

  • Users might explore alternatives if they find FocalScope's user interface complex or not intuitive enough, as a simpler and more user-friendly design can enhance team productivity and reduce training time.

  • Businesses may switch to alternatives that integrate seamlessly with existing tools and systems, streamlining workflows and improving overall efficiency while minimizing disruptions during the transition process.

FocalScope Reviews & Ratings

3.5

Good

Based on 1 ratings & 1 review

Rating Distribution

Excellent

(0)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

User Review

LM

Lalit M

05/27/19

3.5 out of 5

"Focalscope"

What do you like best about FocalScope? E-mails ticket can be easily shared with any client. it's gives opportunity to access the software as a web ...

Read more

FocalScope Support

Contact

+1 (562) 661-8143

Customer Service

24/7 (Live rep)

Location

USA

Reach out to FocalScope Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

FocalScope is a Live Chat Software. FocalScope offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to FocalScope includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Let's Connect.

Yes, FocalScope provides API.

No, FocalScope doesn't provide mobile app.

FocalScope is located in USA

FocalScope offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the FocalScope as of now.

The starting price of FocalScope is $9/Month

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.