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8.7

Spot Score

GoSquared - CRM Software

GoSquared

Convert visitors into customers with real-time website monitoring.

4.5

(95)
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Starts from $29/Month, also offers free forever plan

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What is GoSquared?

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to convert visitors into customers and find out who is visiting your website.

Pricing

  • Starts from $29/Month

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Mac

GoSquared software demo

Do you work for GoSquared? Take Control of this page. Click here

GoSquared was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

GoSquared is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: Martech, SaaS, eCommerce, Digital Marketing, and Analytics

  • Job titles

    Job Titles: roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers

Benefits of using GoSquared

  • Real-Time Analytics: GoSquared provides real-time insights into user behavior, allowing managers to make informed decisions quickly. You can track visitors as they navigate your site, identifying trends and optimizing user experiences on-the-fly.

  • Customer Engagement Tools: With built-in live chat and messaging features, GoSquared empowers teams to engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.

  • Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.

Explanation of GoSquared Key Features

  • List Management

    GoSquared’s List Management feature allows you to organize and segment your contacts efficiently. This functionality enables businesses to create targeted lists based on various criteria such as demographics, behavior, or engagement levels. By streamlining your contact database, you can easily tailor your marketing efforts, ensuring that the right message reaches the right audience. This solves the challenge of ineffective communication and enhances overall campaign performance.

  • Customer Support

    The Customer Support feature provides businesses with the tools to manage and respond to customer inquiries in real-time. With integrated chat support and ticketing systems, you can ensure that customer issues are addressed promptly. This reduces response times and improves customer satisfaction, tackling the common problem of slow support response rates that can lead to lost business opportunities.

  • Marketing Automation

    GoSquared’s Marketing Automation feature enables businesses to automate repetitive marketing tasks such as email campaigns and social media postings. By setting up triggers and workflows, you can nurture leads effectively without manual intervention. This addresses the challenge of resource allocation by saving time and ensuring consistent engagement with prospects throughout their buyer journey.

  • Referral Tracking

    With Referral Tracking, GoSquared helps businesses monitor and analyze their referral sources effectively. You can identify which customers are driving referrals and which channels are most effective in generating new leads. This feature solves the problem of tracking customer acquisition sources, allowing for optimized marketing strategies that leverage successful referral pathways.

  • Project Management

    The Project Management feature provides tools for planning, executing, and monitoring projects within your organization. With task assignments, timelines, and progress tracking capabilities, teams can collaborate more effectively. This addresses common project management challenges like miscommunication and missed deadlines, ensuring that projects stay on track and within budget.

  • Lead Scoring

    Lead Scoring assigns values to leads based on their engagement levels and demographics, helping sales teams prioritize their outreach efforts. By analyzing interactions such as website visits or content downloads, GoSquared allows businesses to focus on high-potential leads. This feature tackles the challenge of inefficient lead follow-ups by streamlining the sales process and increasing conversion rates.

  • Contact Management

    The Contact Management feature centralizes all customer information in one accessible location. Businesses can store details about interactions, preferences, and history, enabling personalized communication strategies. This solves the challenge of fragmented data across different platforms, ensuring that your team has a comprehensive view of each customer for improved relationship management.

  • Website Visitor Tracking

    With Website Visitor Tracking, GoSquared provides insights into user behavior on your site in real-time. You can see who is visiting, what pages they are engaging with, and how long they stay. This addresses the challenge of understanding user behavior by providing actionable data that can inform website optimization efforts to enhance user experience and increase conversions.

  • Lead Management

    GoSquared's Lead Management system simplifies the process of capturing, nurturing, and converting leads into customers. By tracking lead interactions across multiple touchpoints, it ensures no potential opportunity is overlooked. This feature tackles the common issue of lead leakage by providing a structured approach to managing prospects throughout the sales funnel.

  • Channel Management

    Channel Management allows businesses to oversee various communication channels from a single platform. Whether it’s email marketing or social media outreach, you can coordinate efforts seamlessly. This solves the problem of disjointed marketing strategies by enabling a unified approach that enhances brand consistency across all channels.

  • Campaign Segmentation

    The Campaign Segmentation feature empowers businesses to divide their audience into distinct groups based on specific criteria for targeted messaging. By tailoring campaigns to each segment's unique needs or interests, you can significantly improve engagement rates. This addresses the challenge of generic messaging that often fails to resonate with diverse audiences.

  • Analytics (ROI Tracking)

    GoSquared’s Analytics feature provides comprehensive insights into campaign performance through ROI tracking. You can measure how much revenue each marketing effort generates compared to its costs. This capability helps organizations assess their marketing investments’ effectiveness and make informed decisions about future strategies.

  • Visitor Targeting

    Visitor Targeting enables businesses to deliver personalized content or offers based on visitor behavior in real-time. By analyzing how users interact with your site, you can present tailored messages that cater specifically to their needs or interests. This feature addresses the challenge of providing relevant

GoSquared Pricing

Visit website

Free Trial

  • Not available

GoSquared Pricing

  • Starts from $29/Month

  • Offers free forever plan

Pricing Model

  • Freemium

  • Paid Plans (Subscription )

Visit website

Screenshots of the GoSquared Pricing Page

Disclaimer: Pricing information for GoSquared is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to GoSquared?

  • Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.

  • Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.

  • Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.

  • Users who prioritize user interface simplicity may find other analytics platforms more intuitive and user-friendly, allowing teams to adopt the tool with minimal training and maximizing productivity from the start.

  • Companies needing robust customer support and resources might consider alternatives known for exceptional service and comprehensive documentation, ensuring they have assistance readily available when facing challenges.

GoSquared Reviews & Ratings

4.5

Very Good

Based on 95 ratings & 67 reviews

Rating Distribution

Excellent

(54)

Very Good

(10)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

GoSquared is a feature-rich analytics platform that excels in helping businesses, particularly small to medium-sized ones, build stronger customer relationships and make data-driven decisions. Its combination of real-time analytics, CRM, live chat, and marketing automation creates an all-in-one solution that is both powerful and user-friendly. The customizable ...Read more

GoSquared pros and cons

  • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

  • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

  • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

  • Powerful marketing automation features, including lead scoring, segmentation, and targeted messaging, boosting productivity and campaign efficiency.

  • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

  • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

User Review

HB

Huxley B

07/07/20

5 out of 5

GoSquared is an analytics suite that works for businesses of all sizes and provides solution.

What do you like best? The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. ...

Read more

TA

TANVI A

12/30/19

4 out of 5

A wonderful collaborative tool among customers and company

What do you like best? It is actually wonderful as well as a successful system that permits you to undoubtedly communicative properly along with ...

Read more

MT

Maslinda T

12/09/19

4.5 out of 5

Business in the millennial world.

What do you like best? In a fast pacing environment, where change is the constant thing, then I need to be on-trend, and for that, I need to think ...

Read more

JS

JAGDEEP S

12/06/19

4 out of 5

A very good collaborative resource amongst buyers and organization.

What do you like best? It really is a wonderful and successful device that allows you to definitely communicative properly along with your buyers ...

Read more

GoSquared Customers

Contentstudio-logo

Contentstudio

Pharmaseal-logo

Pharmaseal

Proply-logo

Proply

White Fuse-logo

White Fuse

BVO-logo

BVO

Packwire-logo

Packwire

GoSquared Support

Customer Service

Business Hours

Online

Location

London, England

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

GoSquared is a CRM Software. GoSquared offers List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management and many more functionalities.

Some top alternatives to GoSquared includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM and ChatFlow247.

Yes, GoSquared provides API.

Yes, GoSquared provides a mobile app.

GoSquared is located in London, England

GoSquared offers Freemium, Subscription pricing models

Yes, GoSquared can integrate with Drip, WordPress, Salesforce, SendGrid and many more.You can find more integration for GoSquared here

The starting price of GoSquared is $29/Month

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.