Spot Score

Olark

Connect with customers. Streamline communication. Boost conversions.

4.3

(729)

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Olark offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Olark?

Affiliate Disclosure

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track of your lead generation by collaborating with your team and monitoring updates. This powerful tool also offers agent scheduling, co-browsing, and persistent chat with customers. Integration with popular softwares like HubSpot, HelpScout, Salesforce, and more is possible. Additionally, manage knowledge databases, online forms, and visitor targeting with Olark. Try it for free before choosing from a range of premium plans.

Pricing

Olark offers custom pricing plan
Free Trial available

Customer Type

Freelancers
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

Olark software demo

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Olark was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Olark Features

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Features Score:

Olark Pricing

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Free Trial

Yes, It's available

Olark Pricing

Olark offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

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Pricing Plans

Olark Live Chat

Unlimited chat history
Customizable chatbox
Data security
Advanced reporting
Advanced privacy features

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Olark Live Chat Pro

Chat or email us for help
Access to our help center
Live training for your team
Payment options: Credit card, PO, invoicing
Dedicated account manager

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Olark Live Chat (Self-Service)

Chat or email us for help
Access to our help center
Live training for your team: Available for an additional fee
Payment options: Credit card only

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Screenshots of the Olark Pricing Page

Disclaimer: Pricing information for Olark is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Olark

Free Olark Alternatives

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Olark Reviews & Ratings

4.3

Very Good

Based on 729 ratings & 250 reviews

Rating Distribution

Excellent

(146)

Very Good

(74)

Good

(18)

Poor

(8)

Terible

(4)

Expert's Review

Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The platform's simplicity and user-friendly interface make it a valuable tool for engaging with customers effectively. While some users mention the need for more advanced ...Read more

Olark pros and cons

Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
Provides basic features needed for customer chat, such as automated responses and chat management tools.
Offers customization options for branding and messaging, enhancing user experience.

Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

User Review

Anonymous User

12/01/23

5 out of 5

"Olark is easy to use and has many features."

What do you like best about Olark? Ease of use Ease of implementation Surveys after customer service chats Customer support is helpful Chatbot ...

Jayanth R

04/07/23

3 out of 5

"Olark chat was easy to configure & use"

What do you like best about Olark? - Simple chat Setup - Teams feature - Business hours What do you dislike about Olark? - Lack of advanced features - ...

Devin C

07/23/22

4 out of 5

"Chat Platform for Small Business Websites"

What do you like best about Olark? Olark offered the basic features that you'll need for your business to start chatting with customers on your ...

Amanda B

12/17/21

5 out of 5

"Great Way to Communicate with our Customers"

What do you like best about Olark? I love how easy this service makes it for our customers to contact us. What do you dislike about Olark? Nothing, I ...

View all Reviews

Olark Support

Customer Service

Business Hours

Online

Location

Wilmington, Delaware

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Olark is a Live Chat Software. Olark offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and Freshchat.

Yes, Olark provides API.

No, Olark doesn't provide mobile app.

Olark is located in Wilmington, Delaware

Olark offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the Olark as of now.

The starting price is not disclosed by Olark. You can visit Olark pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].