8.1
SpotScore
iAdvize Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $540 / month when yearly
Samsung
Decathlon
Nespresso
Fnac Darty
orangeTrusted by teams including Samsung
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is iAdvize?
iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your customers. With features like ibbü, a community of on-demand professionals available 24/7, remote accessibility, and customizable options, iAdvize allows for seamless and authentic interactions with customers. Its Live Shopping feature adds an immersive and engaging sales channel to enhance the consumer journey and increase sales. Respond through text, voice, or video messaging on any device to provide real-time or offline support to your customers.
Pricing
Starts from $540 / month when yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
iAdvize Software Demo
iAdvize was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider iAdvize
- Team types
- Large Enterprises, Medium Business
Why teams choose iAdvize
Empowers brands to maintain personal connections.
Offers a community of professionals for support.
Customizable features cater to diverse needs.
Is iAdvize right for you?
What buyers should know before shortlisting iAdvize
iAdvize stands out by combining human interaction with digital communication, allowing brands to maintain personal connections with customers. Its community of on-demand professionals enhances customer support.
iAdvize pros and cons
- iAdvize pros
Empowers brands to maintain personal connections.
Offers a community of professionals for support.
Customizable features cater to diverse needs.
- iAdvize cons
Costs can escalate with higher usage.
Setup may require significant time investment.
Ready to try it?
Get started with iAdvize
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare iAdvize side-by-side with top Live Chat Software alternatives.
What is the pricing of iAdvize?
iAdvize Pricing Plans
Starter
$720
/month
upto 1000 conversations per month
upto 10000 SKU's
AI shopping assistant
Standard Engagement Formats
1 Website included
Show more +
Starter +
$1400
/month
upto 2000 conversations per month
upto 10000 SKU's
AI shopping assistant
Standard Engagement Formats
1 Website included
Show more +
Growth
$2000
/month
upto 3000 conversations per month
upto 50000 SKU's
AI shopping assistant
Standard Engagement Formats
1 Website included
Show more +
Weighing your options?
Not sure if iAdvize fits your budget?
iAdvize reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.
What buyers like
- Human touch in digital experiences
- On-demand professional community
- Customizable options
Common complaints
- Potentially high costs
- Complex setup
- Limited automation features
Are you using iAdvize?
What users are saying
MT
Megha T
06/15/23
"Connect with experts easily"
What do you like best about iAdvize? Customers can simply message specialists using this service rather than posting the same question on dozens of ...
Read more
MT
Megha T
06/15/23
"Connect with experts easily"
What do you like best about iAdvize? Customers can simply message specialists using this service rather than posting the same question on dozens of ...
Read more
IC
isabella c
10/26/22
"great."
What do you like best about iAdvize? What works best for me is the ability to video chat. What do you dislike about iAdvize?
IC
isabella c
10/26/22
"great."
What do you like best about iAdvize? What works best for me is the ability to video chat. What do you dislike about iAdvize?
EB
Edimar B
08/17/21
"It’s an amazing opportunity!"
What do you like best about iAdvize? What I like the most about iadvize is that I can work at any time, there is also a good camaraderie between all ...
Read more
EB
Edimar B
08/17/21
"It’s an amazing opportunity!"
What do you like best about iAdvize? What I like the most about iadvize is that I can work at any time, there is also a good camaraderie between all ...
Read more
- See if iAdvize fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of iAdvize?
An AI assistant is a virtual digital assistant that is powered by artificial intelligence technology to understand and respond to user comma…
AI Chatbot improves customer engagement and support by leveraging artificial intelligence and natural language processing (NLP) technologies…
Artificial Intelligence (AI) refers to the simulation of human intelligence by machines, enabling them to perform tasks that typically requi…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
iAdvize security and data handling
Key compliance certifications and security features for IT and security teams evaluating iAdvize.
Certifications
Developer & data
Alternatives to iAdvize
iAdvize Customers
Samsung
Decathlon
Nespresso
Fnac Darty
orange
iAdvize Support Options
Frequently Asked Questions About iAdvize
Common questions buyers ask before choosing iAdvize.
iAdvize is a Live Chat Software. iAdvize offers Visitor Targeting, Video Chat, Transfers, Co-Browsing, Self Service Portal and many more functionalities.
Buyers commonly note the following limitations of iAdvize: Costs can escalate with higher usage.; Setup may require significant time investment..
Some top alternatives to iAdvize includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage and Let's Connect.
iAdvize offers Subscription, Quotation Based pricing models
The starting price of iAdvize is $540/month when yearly
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].