8.4
Spot Score
WebGreeter Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $20 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is WebGreeter?
Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client experience. With cross-platform support 24/7, get fully responsive CRM integration and social media integration for better client understanding. Track visitor behavior and provide immediate service through our software. Operating for over ten industries in eight different time zones, our software guarantees improved conversation rates and a smooth visitor experience. Trust WebGreeter for efficient and reliable live chat services.
Pricing
Starts from $20 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
WebGreeter Software Demo
WebGreeter was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider WebGreeter
- Team types
- Large Enterprises, Medium Business
Why teams choose WebGreeter
Customizable solutions cater to various business needs.
24/7 support ensures constant customer engagement.
Visitor tracking provides valuable insights for improvement.
Is WebGreeter right for you?
What buyers should know before shortlisting WebGreeter
WebGreeter provides a customizable live chat solution with a focus on visitor behavior tracking. Its 24/7 support and CRM integration make it suitable for businesses looking to enhance client communication.
WebGreeter pros and cons
- WebGreeter pros
Customizable solutions cater to various business needs.
24/7 support ensures constant customer engagement.
Visitor tracking provides valuable insights for improvement.
- WebGreeter cons
Limited advanced features may not suit all needs.
Basic analytics may not provide deep insights.
Ready to try it?
Get started with WebGreeter
Start your free trial — no credit card required.
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See how it stacks up
Compare WebGreeter side-by-side with top Live Chat Software alternatives.
What is the pricing of WebGreeter?
WebGreeter Pricing Plans
Classic
$20
/User/Month
Unlimited Canned Messages
Visitor Insights
Basic Reporting
256-bit Security
Video Tutorials
Deluxe
$30
/User/Month
Includes features of Classic plan, plus
Chat Ratings
Advanced Reporting
Chat Window Generator
CSS Customization
Show more +
Power
$50
/User/Month
Includes features of Deluxe plan, plus
Ticketing System
Custom Chat Window
SuperWise
Social Media Integrations
Show more +
Premium
Multilingual Chat Agents
Intelligent Chat Routing
Multiple Website Support
Involve
24/7 Quality Control
Show more +
WebGreeter reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.
What buyers like
- Customizable solutions
- 24/7 support
- Visitor behavior tracking
Common complaints
- Limited advanced features
- Basic analytics
- Integration challenges
What users are saying
AU
Anonymous User
10/31/16
"Great product "
What do you like best about WebGreeter? Keep my work organized and up to date easy to use What do you dislike about WebGreeter? I haven't found any ...
Read more
What are the features of WebGreeter?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
WebGreeter security and data handling
Key compliance certifications and security features for IT and security teams evaluating WebGreeter.
Certifications
Developer & data
Alternatives to WebGreeter
WebGreeter Support Options
Frequently Asked Questions About WebGreeter
Common questions buyers ask before choosing WebGreeter.
WebGreeter is a Live Chat Software. WebGreeter offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.
Buyers commonly note the following limitations of WebGreeter: Limited advanced features may not suit all needs.; Basic analytics may not provide deep insights.; Integration with existing systems can be complex..
Some top alternatives to WebGreeter includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Let's Connect.
WebGreeter offers Free Trial, Subscription, Quotation Based pricing models
The starting price of WebGreeter is $20/User/Month
Ready to try it?
Get started with WebGreeter
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].