8.3
Spot Score
NinjaChat by 500apps Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $9.99 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is NinjaChat by 500apps?
NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable themes for a personalized experience. With options for text, voice, and video chats, users can easily connect with customers and improve satisfaction. Additionally, NinjaChat allows for real-time monitoring and management of agent performance. Available in 12+ languages, this trusted software has helped over 30,000 customers worldwide. The app analytics feature provides valuable insights to help businesses make informed decisions and increase revenue. Revolutionize your customer support experience with NinjaChat by 500apps.
Pricing
Starts from $9.99 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
NinjaChat by 500apps was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider NinjaChat by 500apps
- Team types
- Large Enterprises, Medium Business
Why teams choose NinjaChat by 500apps
Real-time monitoring helps improve agent performance.
Customizable themes allow for brand consistency.
Is NinjaChat by 500apps right for you?
What buyers should know before shortlisting NinjaChat by 500apps
NinjaChat by 500apps provides robust live chat monitoring features that enhance customer engagement. Its customizable options and multi-language support make it versatile for diverse teams.
NinjaChat by 500apps pros and cons
- NinjaChat by 500apps pros
Real-time monitoring helps improve agent performance.
Customizable themes allow for brand consistency.
- NinjaChat by 500apps cons
Limited advanced features may not meet all needs.
Training may be required for optimal use.
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What is the pricing of NinjaChat by 500apps?
NinjaChat by 500apps reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.
What buyers like
- Real-time monitoring
- Customizable themes
- Multi-language support
Common complaints
- Limited advanced features
- May require training
- Not suitable for non-customer-facing teams
What users are saying
BS
Biden Smith
01/09/23
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NinjaChat by 500apps security and data handling
Key compliance certifications and security features for IT and security teams evaluating NinjaChat by 500apps.
Certifications
Developer & data
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NinjaChat by 500apps Support Options
Frequently Asked Questions About NinjaChat by 500apps
Common questions buyers ask before choosing NinjaChat by 500apps.
NinjaChat by 500apps is a Live Chat Software. NinjaChat by 500apps offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.
Buyers commonly note the following limitations of NinjaChat by 500apps: Limited advanced features may not meet all needs.; Training may be required for optimal use..
Some top alternatives to NinjaChat by 500apps includes ZoomInfo Chat, LiveChat, Crisp, Zendesk Chat and Support Ninja.
NinjaChat by 500apps offers Freemium, Subscription, Quotation Based pricing models
The starting price of NinjaChat by 500apps is $9.99/Month when Billed Yearly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].