8.3
Spot Score
TruChat Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
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Starts from $30 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is TruChat?
TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one platform allows convenient management of conversations across major messaging platforms, apps, and websites. With intuitive and natural conversations, chatbots can generate automated help desk tickets that can be efficiently handled through its dashboard or mobile app. Additional features like full-page chats, intelligent agent transfers, and advanced analytics provide insights to improve and maximize chatbot performance. TruChat is perfect for designers, developers, software companies, and digital agencies looking to boost conversions.
Pricing
Starts from $30 / Month
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
TruChat Software Demo
TruChat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider TruChat
- Team types
- Individuals, Freelancers / Consultants
Why teams choose TruChat
Advanced NLP technology for natural conversations.
Supports multiple messaging platforms for broader reach.
Is TruChat right for you?
What buyers should know before shortlisting TruChat
TruChat excels in providing a user-friendly interface for creating chatbots and managing live chats across various platforms. Its NLP technology enhances customer interactions, making it suitable for diverse industries.
TruChat pros and cons
- TruChat pros
Advanced NLP technology for natural conversations.
Supports multiple messaging platforms for broader reach.
- TruChat cons
Analytics features may be lacking.
Customization options could be limited.
Ready to try it?
Get started with TruChat
Start your free trial — no credit card required.
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See how it stacks up
Compare TruChat side-by-side with top Live Chat Software alternatives.
What is the pricing of TruChat?
TruChat Pricing Plans
TruCHAT
Chatbot Builder
Live Chat with Routing
Mobile App
200 Conversations
Unlimited ChatBots
Show more +
TruCHAT Pro
$30
/Month
Includes features of TruCHAT plan, plus
200 Conversations per Month
500 Additional Conversations per Month = $25.00
TruCHAT Developer
Includes features of TruCHAT Pro plan, plus
Partner Program Details
TruChat reviews and ratings
What buyers like
- Natural Language Processing
- Multichannel support
- Easy setup
Common complaints
- Limited analytics features
- May not suit all industries
- Pricing not disclosed
What users are saying
AA
Ashfaq A
08/08/23
"Great Application to have all Business strategy planning at one place."
What do you like best about TruChat.io By TruVisibility? It is one of the best software to plan your strategy for business leads, have multiple ...
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What are the features of TruChat?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, an…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
TruChat security and data handling
Key compliance certifications and security features for IT and security teams evaluating TruChat.
Certifications
Developer & data
Alternatives to TruChat
TruChat Support Options
Frequently Asked Questions About TruChat
Common questions buyers ask before choosing TruChat.
TruChat is a Live Chat Software. TruChat offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.
Buyers commonly note the following limitations of TruChat: Analytics features may be lacking.; Customization options could be limited..
Some top alternatives to TruChat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Tiledesk.
TruChat offers Free Trial, Freemium, Subscription pricing models
The starting price of TruChat is $30/Month
Ready to try it?
Get started with TruChat
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].