Spot Score

Intercom

Boost your sales, keep your customers, and grow.

4.3

(2278)

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Starts from $59/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Intercom?

Affiliate Disclosure

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with targeted emails, in-app messages, and push notifications to turn potential leads into loyal customers. With Intercom's help, you can grow your company faster and build a strong customer base.

Pricing

Starts from $59/Month

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Intercom software demo

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Intercom was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Intercom Pricing

Visit website

Free Trial

Not available

Intercom Pricing

Starts from $59/Month

Pricing Model

Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Conversational Marketing (Business)

Conversational chatbots
Live chat for sales
Smart lead qualification
Multiple Team inboxes
Automatic meeting booking

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Conversational Customer engagement (Business)

Outbound email and in-product messaging
Push messages & notifications
Custom bots
Banners
Mobile carousels

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Conversational Support (Business)

Live chat for support
In product messaging
Team inboxes
Ticketing workflows
Service Level Agreement rules

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Start (Small Business)

$59

/Month

Includes 1 seat
Live chat
Targeted outbound chat
Team inbox
Slack integration

Explore in-depth pricing

Screenshots of the Intercom Pricing Page

Disclaimer: Pricing information for Intercom is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Intercom

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Intercom Reviews & Ratings

4.3

Very Good

Based on 2278 ratings & 2496 reviews

Rating Distribution

Excellent

(1900)

Very Good

(470)

Good

(70)

Poor

(25)

Terible

(31)

Expert's Review

Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup process. The tool offers valuable insights at users' fingertips, aiding in seamless customer communication and support. The AI-enabled chat capabilities and knowledge base ...Read more

Intercom pros and cons

Intuitive and user-friendly interface that makes it easy to navigate and use.
Efficient automation capabilities, saving time and effort for users.
Rich insights and analytics features for better customer support.
AI-enabled chat and knowledge base that enhances customer interactions.

Some users may find the richness of features and customization options overwhelming without proper guidance.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

User Review

Sohil P

06/18/24

4.5 out of 5

"Intercom Review"

What do you like best about Intercom? It is straightforward to use. Very user-friendly. What do you dislike about Intercom?

Irchell W

06/11/24

5 out of 5

"Indispensable tool for any CS team"

What do you like best about Intercom? Speed of service, user interface, ease of use, ease of implementation. It's a joy to setup and even better to ...

Anonymous User

05/31/24

5 out of 5

"GreatTool"

What do you like best about Intercom? The ease of using the tool, plus all the insights available at the fingertips, make it a potent tool to support ...

Jhoanna T

05/19/24

5 out of 5

"Intercom Feedback / Review"

What do you like best about Intercom? Intercom helps us to be able to contact all other correspondents outside our offices. It also helps us to send ...

View all Reviews

Intercom Support

Customer Service

24/7 (Live rep)

Online

Location

San Francisco, California

Reach out to Intercom Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Intercom is a Live Chat Software. Intercom offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat and Let's Connect.

Yes, Intercom provides API.

Yes, Intercom provides a mobile app.

Intercom is located in San Francisco, California

Intercom offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Intercom as of now.

The starting price of Intercom is $59/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Intercom

What is Intercom?

Pricing

Customer Type

Platform Type

Intercom software demo

Intercom Features

Intercom Pricing

Free Intercom Alternatives

ZoomInfo Chat

ClickDesk

LiveAgent

LiveChat

Crisp

LiveEngage

Zendesk Chat

Smartchat

ChatFlow247

Freshchat

Let's Connect

Intercom Reviews & Ratings

Expert's Review

Intercom pros and cons

Intercom Support

Reach out to Intercom Social channels

Frequently Asked Questions (FAQs)