FREE2026 Live Chat Software Comparison|Independent, data-backed — no sales callGet the PDF →

Spotsaas logo
Last updated:

List of the Best Live Chat Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Live Chat Software

Intercom, LiveChat, and tawk.to lead the live chat software category. Intercom shines with a SpotScore of 9.8/10 and a substantial 2,278 ratings, indicating strong user satisfaction and reliability. LiveChat matches Intercom's SpotScore and offers flexible pricing options, including a free trial, appealing to those seeking to test before committing. Tawk.to, while having fewer ratings, maintains a high SpotScore of 9.7/10, demonstrating consistent performance.

Live chat software facilitates real-time customer communication and support, primarily purchased by customer service teams in tech startups and mid-sized enterprises looking to enhance user engagement and satisfaction.

Quick picks for Live Chat Software

  • Best overallIntercom
  • Best for tech startupsLiveChat
  • Best for consistent performancetawk.to
  • Best free optionCrisp

Who gets the most from Live Chat Software

  • 1Customer support managers coordinating multi-channel real-time chat for e-commerce websites
  • 2Sales team leads using live chat to qualify leads and boost conversion rates on SaaS platforms
  • 3Small business owners seeking cost-effective, easy-to-integrate live chat solutions for customer engagement
How to choose Live Chat Software

If you need strong integration with marketing and analytics tools, filter by products highlighting third-party integrations like LiveChat. For automation and lead qualification, sort by automation features and filter by user-friendly interfaces like Intercom. When budget is a priority, filter by cost-effective or freemium options such as JivoChat or tawk.to.

Why you can trust Spotsaas

Our research is independent and data-backed. We review thousands of tools and use real buyer signals — without the hype.

Filters63 results

Reset

Sort by :

Recommended
Recommended
Score
Rating
Alphabetical

Features

+ Show 131 more

Share this page

Showing 1-20 out of 63

9.0

Spot Score

Respond.io - Live Chat Software

Respond.io

Streamline your business messaging for faster results.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Respond.io?

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

Read more about Respond.io

Starts from $29/Month, also offers free forever plan

8.3

Spot Score

NinjaChat by 500apps - Live Chat Software

NinjaChat by 500apps

Enhance customer engagement with real-time chat monitoring.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is NinjaChat by 500apps?

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable themes for a personalized experience. With options for text, voice, and ...

Read more about NinjaChat by 500apps

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

8.6

Spot Score

ChatGen - Live Chat Software

ChatGen

Streamline customer support and boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ChatGen?

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...

Read more about ChatGen
Free Trial·

Starts from $79/Month when Billed Yearly

SpotSaaS advisor
Get a free shortlist of the best Live Chat Software
  • Shortlisted in minutes, not days
  • Matched to your business
  • Trusted by 250K+ software buyers every month

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

8.7

Spot Score

Richpanel - Help Desk Software

Richpanel

Transform your customer support with Richpanel.

Best for: Mid-market · Enterprise

Start Free Trial

Add to compare

What is Richpanel?

Richpanel is Live Chat Software

Read more about Richpanel
Free Trial·

Starts from $80/Month when Billed Yearly

8.5

Spot Score

IntelliTicks - Live Chat Software

IntelliTicks

Unleash the power of AI for smarter interactions.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

5.0

Add to compare

What is IntelliTicks?

IntelliTicks is a powerful AI-driven software that simplifies customer interactions and billing management, making it the top choice among industry leaders. This innovative platform creates a personalized experience for customers, allowing them to easily express their needs. Packed with a wide ...

Read more about IntelliTicks

Starts from $20/Month when Billed Yearly, also offers free forever plan

8.4

Spot Score

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

Read more about WebGreeter
Free Trial·

Starts from $20/User/Month

What buyers evaluate in Live Chat Software
Integration capabilities with CRM, marketing, and analytics platforms to unify customer data
Automation features including AI-powered chatbots and proactive messaging to increase engagement
Multi-channel support enabling chat across websites, social media, SMS, and email for comprehensive customer reach

7.7

Spot Score

Smith.ai Virtual Receptionists - Live Chat Software

Smith.ai Virtual Receptionists

Your customers, our priority - always.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Smith.ai Virtual Receptionists?

Smith.ai Virtual Receptionists is the perfect fit for growing businesses that want to engage and take care of their customers. The North-American based service is staffed by friendly, professional receptionists 24/7 who answer customer queries in English with a personalised touch. With ...

Read more about Smith.ai Virtual Receptionists
Free Trial·

Starts from $140/Month

7.5

Spot Score

Chatdesk Teams - Live Chat Software

Chatdesk Teams

Unleash your fanbase for unbeatable CX.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Chatdesk Teams?

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand knowledge base. This advanced tool handles the tedious task of hiring and ...

Read more about Chatdesk Teams
Free Trial·

Starts from $99/Month

7.7

Spot Score

iFlyChat - Live Chat Software

iFlyChat

Foster connections and elevate your community.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is iFlyChat?

Introducing iFlyChat - the ultimate chat platform for your community. Our goal at iFlyChat is to provide businesses with powerful software that drives conversions and empowers them to soar towards success. With our innovative products, we enhance user experience by fostering interactions among ...

Read more about iFlyChat
Free Trial·

Starts from $17/Month when Billed Yearly, also offers free forever plan

8.1

Spot Score

iAdvize - Live Chat Software

iAdvize

Empower your digital experience with human connections.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

watch-demo

Watch Demo

What is iAdvize?

iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your ...

Read more about iAdvize

Starts from $540/month when yearly

8.5

Spot Score

Lime Talk - Live Chat Software

Lime Talk

Transform visitors into customers with Lime Talk.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Lime Talk?

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable customers. The advanced platform allows you to monitor and analyze customer interest, quickly respond to ...

Read more about Lime Talk
Free Trial·

Starts from $6/Month

8.7

Spot Score

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

Read more about Helpwise
Free Trial·

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Read more about Chaport
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

Read more about DeskMoz
Free Trial·

Starts from $199/Month

7.8

Spot Score

ChatSupport - Live Chat Software

ChatSupport

Real connections, better conversions.

Best for: SMB teams

Start Free Trial

Add to compare

What is ChatSupport?

Introducing ChatSupport, the ultimate solution for your business's customer communication needs. Our tagline, "Chat, Connect & Convert" captures the essence of our platform that allows real-time chat interactions, seamless connectivity and increased conversion rates. Unlike chatbots, we believe ...

Read more about ChatSupport
Free Trial·

Starts from $19/Month, also offers free forever plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial·

Starts from $15/User/Month, also offers free forever plan

8.0

Spot Score

BigRadar - Live Chat Software

BigRadar

Stay connected with BigRadar's automated conversations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is BigRadar?

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...

Read more about BigRadar
Free Trial·

Starts from $39/Month

9.0

Spot Score

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Read more about Customerly
Free Trial·

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.2

Spot Score

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Read more about Userlike
Free Trial·

Starts from $90/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Read more about Formilla.com
Free Trial·

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

loading...

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.