8.7
Spot Score
WebsiteAlive Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $30 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating one-time investments. Personalization is made simple with customizable widgets that can be synced with your brand. No coding required - just copy and paste a code snippet onto your website and set up agent logins in minutes. Plus, enjoy features like one-click call transfer and integration with social media, marketing, and email campaigns. Don't miss out on the opportunity to connect with customers in a more meaningful way with WebsiteAlive.
Pricing
Starts from $30 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
WebsiteAlive Screenshots
WebsiteAlive was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider WebsiteAlive
- Team types
- Large Enterprises, Medium Business
Why teams choose WebsiteAlive
Customizable widgets allow for brand alignment.
Scalable solution grows with your business needs.
Is WebsiteAlive right for you?
What buyers should know before shortlisting WebsiteAlive
WebsiteAlive is designed to enhance customer satisfaction and sales through an intuitive live chat interface. Its scalability makes it suitable for businesses of all sizes, though it may lack some advanced features.
WebsiteAlive pros and cons
- WebsiteAlive pros
Customizable widgets allow for brand alignment.
Scalable solution grows with your business needs.
- WebsiteAlive cons
Advanced features may be lacking.
Analytics capabilities are basic.
Ready to try it?
Get started with WebsiteAlive
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare WebsiteAlive side-by-side with top Live Chat Software alternatives.
What is the pricing of WebsiteAlive?
WebsiteAlive Pricing Plans
AliveChat
$30
/Month
1 Operator License
Unlimited Chats
Mobile Chat
Customization
Visitor Tracking and Invitations
Show more +
AliveChat Plus
$50
/Month
1 Operator License
Unlimited Chats
Includes features of Alive Chat plan, plus
Desktop Screen Sharing
Reporting Suite
Show more +
Enterprise
1-on-1 Consultation
Integration With Business Operations
Customized Solutions
Unique Marketing Campaigns
Specialized Support
WebsiteAlive reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 4 reviews, with clear strengths and a few common watchouts.
What buyers like
- Scalable solution
- Customizable widgets
- No coding required
Common complaints
- Limited advanced features
- Basic analytics
- Pricing not specified
What users are saying
AU
Anonymous User
06/29/21
"Great Online Chat Software!"
What do you like best about WebsiteAlive? Having WebsiteAlive on our website allowed us to be available to any live website guests to answer questions ...
Read more
AU
Anonymous User
04/25/17
"Enjoyed this program very much"
What do you like best about WebsiteAlive? The software is organized well and the ease of use it nicely done. What do you dislike about WebsiteAlive?
AU
Anonymous User
04/21/17
"Works with multiple clients/vendors at one time"
What do you like best about WebsiteAlive? We can use multiple clients through one portal. What do you dislike about WebsiteAlive?
AU
Anonymous User
06/08/16
"This software allows your clients to ask quick questions through a chat feature."
What do you like best about WebsiteAlive? I like that you can place a pop-up button on any site that users could have questions about. We use it as a ...
Read more
What are the features of WebsiteAlive?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, an…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
WebsiteAlive security and data handling
Key compliance certifications and security features for IT and security teams evaluating WebsiteAlive.
Certifications
Developer & data
Alternatives to WebsiteAlive
Recommended
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8.2
WebsiteAlive Support Options
Frequently Asked Questions About WebsiteAlive
Common questions buyers ask before choosing WebsiteAlive.
WebsiteAlive is a Live Chat Software. WebsiteAlive offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.
Buyers commonly note the following limitations of WebsiteAlive: Advanced features may be lacking.; Analytics capabilities are basic..
Some top alternatives to WebsiteAlive includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Let's Connect.
WebsiteAlive offers Subscription pricing model
The starting price of WebsiteAlive is $30/Month
Ready to try it?
Get started with WebsiteAlive
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].