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8.8

Spot Score

HappyFox Chat - Live Chat Software

HappyFox Chat Review: Is It The Right Live Chat Software For Your Team?

Best for SMB teams · Mid-market

Free Trial Available

SOC 2
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Starts from $29 / Month

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What is HappyFox Chat?

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various business apps, allowing you to seamlessly collect and sync customer data. Compatible with multiple devices and operating systems, including Android, Mac and Windows, HappyFox Chat comes equipped with features like geo-targeting, knowledge database, automated scheduling, offline form, persistent chat, shortcut messages, routing, white label branding, proactive invitations and visitor targeting. Upgrade your customer support game with HappyFox Chat.

Pricing

  • Starts from $29 / Month

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

  • Installed - Mac

HappyFox Chat Software Demo

HappyFox Chat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider HappyFox Chat

Team types
Medium Business, Small Business

Why teams choose HappyFox Chat

  • Enhances lead generation through proactive chat

  • Integrates seamlessly with various business apps

  • Compatible with multiple devices for flexibility

Is HappyFox Chat right for you?

What buyers should know before shortlisting HappyFox Chat

HappyFox Chat is designed to enhance lead generation and streamline customer interactions through its integration capabilities. Its user-friendly interface makes it accessible for businesses of all sizes.

Pros and cons

HappyFox Chat pros and cons

  • HappyFox Chat pros
  • Enhances lead generation through proactive chat

  • Integrates seamlessly with various business apps

  • Compatible with multiple devices for flexibility

  • HappyFox Chat cons
  • Customization options may be limited

  • Analytics features could be more comprehensive

4.5/5 rating
102 verified reviews
Free trial available

Ready to try it?

Get started with HappyFox Chat

Start your free trial — no credit card required.

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See how it stacks up

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HappyFox Chat reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 102 reviews, with consistently positive feedback.

What buyers like

  • Lead generation enhancement
  • Integration with business apps
  • Multi-device compatibility

Common complaints

  • Limited customization options
  • Analytics features could be better
  • Pricing may be high for small businesses

4.5

Very Good

Based on 102 ratings & 102 reviews

Rating Distribution

Excellent

(69)

Very Good

(29)

Good

(2)

Poor

(1)

Poor

(1)

What users are saying

AU

Anonymous User

04/27/22

4 out of 5

"Great simple chat platform"

What do you like best about HappyFox Chat? My favorite part was being able to see what customers were typing in real-time. I liked that we could set a ...

Read more

JC

James C

11/11/19

5 out of 5

"Happy Fox made us Happy Users"

What do you like best about HappyFox Chat? Integration with the Happy Fox Help Desk where we manage/handle all support requests for our business. The ...

Read more

MW

MARK W

08/07/19

5 out of 5

"Great way to capture customers"

What do you like best about HappyFox Chat? I like that you can answer customer questions immediately and hopefully close the sale instead of customer ...

Read more

AU

Anonymous User

07/23/19

5 out of 5

"Very happy with HappyFox Chat "

What do you like best about HappyFox Chat? Integration with Facebook Lovely UI Triggered chats What do you dislike about HappyFox Chat? I am waiting ...

Read more

SP

Sanjaya P

01/14/19

3.5 out of 5

"easy to use, perfect for small and medium company"

What do you like best about HappyFox Chat? ready to use code, scale easily, easy install What do you dislike about HappyFox Chat? form pattern ( form ...

Read more

AU

Anonymous User

12/11/18

4 out of 5

"Happy Fox Chat a tool for winning the day."

What do you like best about HappyFox Chat? The direct and instant feedback. The ability to track satisfaction levels and interact with customers ...

Read more

What are the features of HappyFox Chat?

26%

Feature coverage

7 of 27 tracked features

Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…

A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…

Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…

Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…

You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…

When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…

With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…

Security & Compliance

HappyFox Chat security and data handling

Key compliance certifications and security features for IT and security teams evaluating HappyFox Chat.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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HappyFox Chat Customers

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Help & Contact

HappyFox Chat Support Options

Customer Service24/7 (Live rep)Online
LocationIrvine, California

Connect with HappyFox Chat

Frequently Asked Questions About HappyFox Chat

Common questions buyers ask before choosing HappyFox Chat.

HappyFox Chat is a Live Chat Software. HappyFox Chat offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Buyers commonly note the following limitations of HappyFox Chat: Customization options may be limited; Analytics features could be more comprehensive; Pricing may not suit smaller businesses.

Some top alternatives to HappyFox Chat includes ZoomInfo Chat, LiveAgent, LiveChat, ProProfs Chat and Freshchat.

HappyFox Chat offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the HappyFox Chat as of now.

The starting price of HappyFox Chat is $29/Month

Ready to try it?

Get started with HappyFox Chat

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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