NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

8.5

Spot Score

Whisbi - Live Chat Software

Whisbi Review: Is It The Right Live Chat Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPRSOC 2
Save to Favourites

Add to compare

SamsungSamsung
VodafoneVodafone
SkodaSkoda
ToyotaToyota
HyundaiHyundai

Trusted by many companies including Samsung

Start Free Trial

What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with data privacy standards and is highly flexible and scalable. With role-based access control, users can easily manage admin roles and customize chatbots as per their needs. Whisbi also offers special features to activate or disable chat functionality as desired. Its built-in analytics let users connect and track their business goals while understanding customer behavior for smooth sales operations.

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Whisbi Software Demo

Whisbi was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Whisbi

Team types
Large Enterprises, Medium Business

Why teams choose Whisbi

  • Enhances sales without needing more traffic

  • Customizable features for specific business needs

  • Strong focus on data privacy compliance

Is Whisbi right for you?

What buyers should know before shortlisting Whisbi

Whisbi is a unique marketing platform designed to enhance online sales without increasing website traffic. Its customizable chatbots and role-based access control make it a powerful tool for businesses, though the complexity of setup may be a challenge for some.

Pros and cons

Whisbi pros and cons

  • Whisbi pros
  • Enhances sales without needing more traffic

  • Customizable features for specific business needs

  • Strong focus on data privacy compliance

  • Whisbi cons
  • Complex setup may deter some users

  • Potentially high pricing

4.4/5 rating
26 verified reviews
Free trial available

Ready to try it?

Get started with Whisbi

Start your free trial — no credit card required.

Start Free Trial

Still comparing?

See how it stacks up

Compare Whisbi side-by-side with top Live Chat Software alternatives.

ZoomInfo Chat
GoSquared
ChatFunnels
+7 more
Compare support software

Whisbi reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 26 reviews, with strong overall satisfaction.

What buyers like

  • Boosts sales without traffic increase
  • Customizable chatbots
  • Role-based access control

Common complaints

  • Complex setup process
  • May require training
  • Limited reporting features

4.4

Very Good

Based on 18 ratings & 26 reviews

Rating Distribution

Excellent

(14)

Very Good

(8)

Good

(4)

Poor

(0)

Poor

(0)

What users are saying

BH

Benicio H

02/25/19

4 out of 5

"Easy to integrate, easy to use"

What do you like best about Whisbi? Integrate your funnel or web with Whisbi is easy, quick and parameterizable. What do you dislike about Whisbi?

AI

Administrator in Automotive

02/22/19

3 out of 5

"Whisbi Client"

What do you like best? Best I like the ability to interact with clients live on video. One2one sessions are very nice way to show client a product ...

Read more

AU

Anonymous User

02/22/19

3 out of 5

"Whisbi Client"

What do you like best about Whisbi? Best I like the ability to interact with clients live on video. One2one sessions are very nice way to show client ...

Read more

CF

Christian F

02/21/19

4 out of 5

"Whisbi videochat"

What do you like best about Whisbi? Overall very good customer and call center agent feedback – interface is easy to use and very user ...

Read more

VH

Victor H

02/19/19

5 out of 5

"One to many for automotive company"

What do you like best about Whisbi? the possibility of being in direct contact with our clients and answering their doubts instantly, that gives us an ...

Read more

AU

Anonymous User

02/18/19

5 out of 5

"Great customer service"

What do you like best about Whisbi? The personalised attention of Vanessa for continous training, and the assistance from Max and Jorge to solve ...

Read more

What are the features of Whisbi?

29%

Feature coverage

8 of 28 tracked features

Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…

Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, an…

With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…

A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…

You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…

When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…

A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist…

With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…

Security & Compliance

Whisbi security and data handling

Key compliance certifications and security features for IT and security teams evaluating Whisbi.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

Alternatives to Whisbi

Recommended

Transform your website chats into ...

8.2

Visit websiteCompare Whisbi vs ZoomInfo Chat

Convert visitors into customers ...

8.7

Very Good

Compare Whisbi vs GoSquared

Transforming conversations into ...

Compare Whisbi vs ChatFunnels

Streamline customer support and ...

9.8

Very Good

Compare Whisbi vs LiveChat

Transforming customer ...

9.7

Very Good

Compare Whisbi vs Crisp

Engage, convert, and grow with DeskMoz.

8.2

Excellent

Compare Whisbi vs DeskMoz

Revolutionize your customer engagement.

8.9

Very Good

Compare Whisbi vs Zoho SalesIQ

Connect, convert and grow your ...

8.3

Compare Whisbi vs Smartchat

Boost conversions and engage ...

8.2

Very Good

Compare Whisbi vs ChatFlow247

Boost your website's conversion ...

Compare Whisbi vs Qualified

Whisbi Customers

Samsung-logo

Samsung

Vodafone-logo

Vodafone

Skoda-logo

Skoda

Toyota-logo

Toyota

Hyundai-logo

Hyundai

Fiat-logo

Fiat

3-logo

3

Palladium-logo

Palladium

Opel-logo

Opel

Help & Contact

Whisbi Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationBarcelona, Spain

Frequently Asked Questions About Whisbi

Common questions buyers ask before choosing Whisbi.

Whisbi is a Live Chat Software. Whisbi offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Knowledge Database and many more functionalities.

Buyers commonly note the following limitations of Whisbi: Complex setup may deter some users; Potentially high pricing; Limited reporting features may not meet all needs.

Some top alternatives to Whisbi includes ZoomInfo Chat, GoSquared, ChatFunnels, LiveChat and Qualified.

Whisbi offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Whisbi as of now.

The starting price is not disclosed by Whisbi. You can visit Whisbi pricing page to get the latest pricing.

Ready to try it?

Get started with Whisbi

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.