8.6
SpotScore
Subiz Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
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Starts from $9.59 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to the right team members, and even include multimedia and attachments. Plus, digital data from various channels, including Facebook messenger, can be synced and organized for easy customer classification and segmentation. The platform also offers multiple automation options, along with advanced insights and notifications. Take your customer care to the next level with Subiz.
Pricing
Starts from $9.59 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Subiz Software Demo
Subiz was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Subiz
- Team types
- Large Enterprises, Medium Business
Why teams choose Subiz
Lead capture automation enhances sales opportunities.
Multimedia support enriches customer interactions.
Real-time engagement improves customer satisfaction.
Is Subiz right for you?
What buyers should know before shortlisting Subiz
Subiz is a powerful tool for capturing leads and engaging website visitors. Its automation features and multimedia support make it a strong choice for businesses focused on sales and customer interaction.
Subiz pros and cons
- Subiz pros
Lead capture automation enhances sales opportunities.
Multimedia support enriches customer interactions.
Real-time engagement improves customer satisfaction.
- Subiz cons
Limited customization may not fit all brands.
Basic reporting features may not meet advanced needs.
Ready to try it?
Get started with Subiz
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Subiz side-by-side with top Live Chat Software alternatives.
What is the pricing of Subiz?
Subiz Pricing Plans
Free
Unlimited Conversation
View 5 users
1 Rules
Automation Message Credit : 1000 Messages per Month
Automation Email Credit : 200 Emails per Month
Show more +
Standard
$9.59
/Month
Unlimited Conversation
Unlimited view users
3 Rules
Automation Message Credit : 20000 Messages per Month
Automation Email Credit : 10000 Emails per Month
Show more +
Advanced
$16.80
/Month
Unlimited Conversation
Unlimited view users
Unlimited Rules
20 Segment
Automation Message Credit : 50000 Messages per Month
Show more +
Weighing your options?
Not sure if Subiz fits your budget?
Subiz reviews and ratings
What buyers like
- Lead capture automation
- Multimedia support
- Real-time engagement
Common complaints
- Limited customization options
- Basic reporting features
- Integration challenges
What users are saying
RB
Ridham B
03/23/22
"Convenient and most reliable"
What do you like best about Subiz Live Chat? The best thing I like about them is they reduce the gap between customers and the market with thieir Live ...
Read more
- See if Subiz fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Subiz?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
Subiz security and data handling
Key compliance certifications and security features for IT and security teams evaluating Subiz.
Certifications
Developer & data
Alternatives to Subiz
Subiz Support Options
Frequently Asked Questions About Subiz
Common questions buyers ask before choosing Subiz.
Subiz is a Live Chat Software. Subiz offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.
Buyers commonly note the following limitations of Subiz: Limited customization may not fit all brands.; Basic reporting features may not meet advanced needs.; Integration with existing systems can be complex..
Some top alternatives to Subiz includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage and Let's Connect.
Subiz offers Free Trial, Freemium, Subscription pricing models
The starting price of Subiz is $9.59/Month
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].