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8.6

Spot Score

Subiz - Live Chat Software

Subiz Review: Is It The Right Live Chat Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

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Starts from $9.59 / Month, also offers free forever plan

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What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to the right team members, and even include multimedia and attachments. Plus, digital data from various channels, including Facebook messenger, can be synced and organized for easy customer classification and segmentation. The platform also offers multiple automation options, along with advanced insights and notifications. Take your customer care to the next level with Subiz.

Pricing

  • Starts from $9.59 / Month

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Subiz Software Demo

Subiz was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Subiz

Team types
Large Enterprises, Medium Business

Why teams choose Subiz

  • Lead capture automation enhances sales opportunities.

  • Multimedia support enriches customer interactions.

  • Real-time engagement improves customer satisfaction.

Is Subiz right for you?

What buyers should know before shortlisting Subiz

Subiz is a powerful tool for capturing leads and engaging website visitors. Its automation features and multimedia support make it a strong choice for businesses focused on sales and customer interaction.

Pros and cons

Subiz pros and cons

  • Subiz pros
  • Lead capture automation enhances sales opportunities.

  • Multimedia support enriches customer interactions.

  • Real-time engagement improves customer satisfaction.

  • Subiz cons
  • Limited customization may not fit all brands.

  • Basic reporting features may not meet advanced needs.

1 verified reviews
Free trial available

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Get started with Subiz

Start your free trial — no credit card required.

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Still comparing?

See how it stacks up

Compare Subiz side-by-side with top Live Chat Software alternatives.

ZoomInfo Chat
LiveChat
Crisp
+8 more
Compare support software

Subiz reviews and ratings

What buyers like

  • Lead capture automation
  • Multimedia support
  • Real-time engagement

Common complaints

  • Limited customization options
  • Basic reporting features
  • Integration challenges

Rating Distribution

Excellent

(1)

Very Good

(0)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

RB

Ridham B

03/23/22

5 out of 5

"Convenient and most reliable"

What do you like best about Subiz Live Chat? The best thing I like about them is they reduce the gap between customers and the market with thieir Live ...

Read more

What are the features of Subiz?

29%

Feature coverage

8 of 28 tracked features

Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…

With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…

A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…

Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…

Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…

You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…

When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…

With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…

Security & Compliance

Subiz security and data handling

Key compliance certifications and security features for IT and security teams evaluating Subiz.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Subiz Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationHanoi, Vietnam

Frequently Asked Questions About Subiz

Common questions buyers ask before choosing Subiz.

Subiz is a Live Chat Software. Subiz offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Buyers commonly note the following limitations of Subiz: Limited customization may not fit all brands.; Basic reporting features may not meet advanced needs.; Integration with existing systems can be complex..

Some top alternatives to Subiz includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage and Let's Connect.

Subiz offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the Subiz as of now.

The starting price of Subiz is $9.59/Month

Ready to try it?

Get started with Subiz

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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