8.2
Spot Score
DeskMoz Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $199 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into valuable sales leads. Keep track of your chats and account details through a personalized dashboard, and enjoy the option of white labeling. Plus, our online FAQS are resolved within 48 hours, ensuring an efficient and hassle-free experience for you and your customers. Choose DeskMoz for enhanced customer engagement and lead generation.
Pricing
Starts from $199 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
DeskMoz Software Demo
DeskMoz was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider DeskMoz
- Team types
- Large Enterprises, Medium Business
Why teams choose DeskMoz
24/7 support ensures constant customer engagement
User-friendly interface enhances usability
Personalized dashboard provides valuable insights
Is DeskMoz right for you?
What buyers should know before shortlisting DeskMoz
DeskMoz offers a user-friendly chat platform with 24/7 support, making it an excellent choice for businesses looking to enhance customer interaction. Its personalized dashboard and quick FAQ resolution capabilities add to its appeal.
DeskMoz pros and cons
- DeskMoz pros
24/7 support ensures constant customer engagement
User-friendly interface enhances usability
Personalized dashboard provides valuable insights
- DeskMoz cons
Customization options may be limited
Analytics features could be more robust
Ready to try it?
Get started with DeskMoz
Start your free trial — no credit card required.
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Compare DeskMoz side-by-side with top Live Chat Software alternatives.
What is the pricing of DeskMoz?
DeskMoz Pricing Plans
Economy
$199
/Month
Upto 50 Chats
Single Website
20 FAQs
24×7 (350+ days) Chat Agents
Free Live Chat Software
Show more +
Standard
$399
/Month
Upto 200 Chats
Unlimited FAQs
Full Website Study
Custom Trained Agents
Includes features of Economy plan, plus
Show more +
Professional
$699
/Month
Upto 500 Chats
Multiple Websites (Upto 3)
Includes features of Standard plan, plus
Extra Chat : $3
Premium
$999
/Month
Upto 1000 Chats
Multiple Websites (Upto 5)
Includes features of Professional plan, plus
Extra Chat : $2
DeskMoz reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.
What buyers like
- 24/7 support availability
- User-friendly chat platform
- Personalized dashboard
Common complaints
- Limited customization options
- Analytics features need improvement
- Pricing may be high for small businesses
What users are saying
AG
Ashlee Guy
05/22/24
Ive been using Deskmoz for a few years…
Ive been using Deskmoz for a few years and they are absolutely great. Great service, fast responses, very easy to work with. I highly recommend this ...
Read more
AG
Ashlee Guy
05/22/24
Ive been using Deskmoz for a few years…
Ive been using Deskmoz for a few years and they are absolutely great. Great service, fast responses, very easy to work with. I highly recommend this ...
Read more
TD
Tim Duncan
05/21/24
very professional
These guys are very professional, organised, systematised and hard working. My company has been working with them for several years. Value for money ...
Read more
RS
Raphael Strausberg
05/21/24
Working with Deskmoz is incredibly easy
Working with Deskmoz is incredibly easy. Utsav and the team are super fast learners, available, and know how to follow guidelines. Super happy ...
Read more
RS
Raphael Strausberg
05/21/24
Working with Deskmoz is incredibly easy
Working with Deskmoz is incredibly easy. Utsav and the team are super fast learners, available, and know how to follow guidelines. Super happy ...
Read more
TD
Tim Duncan
05/21/24
very professional
These guys are very professional, organised, systematised and hard working. My company has been working with them for several years. Value for money ...
Read more
- See if DeskMoz fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of DeskMoz?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
DeskMoz security and data handling
Key compliance certifications and security features for IT and security teams evaluating DeskMoz.
Certifications
Developer & data
Alternatives to DeskMoz
DeskMoz Support Options
Frequently Asked Questions About DeskMoz
Common questions buyers ask before choosing DeskMoz.
DeskMoz is a Live Chat Software. DeskMoz offers Visitor Targeting, Knowledge Database, Co-Browsing and many more functionalities.
Buyers commonly note the following limitations of DeskMoz: Customization options may be limited; Analytics features could be more robust; Pricing may not suit smaller businesses.
Some top alternatives to DeskMoz includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and ChatFlow247.
DeskMoz offers Free Trial, Subscription pricing models
The starting price of DeskMoz is $199/Month
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].