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9.6/10
Spot Score
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web conferences, social media... Read more about Nextiva
Nextiva Pricing
Free Trial available
Starts from $18.95/User/Month when Billed Yearly
9.8/10
Spot Score
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, analyze performance metrics... Read more about TalkDesk
TalkDesk Pricing
Free Trial not available
TalkDesk offers custom pricing plan
9.6/10
Spot Score
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer calls more efficiently.... Read more about CloudTalk
CloudTalk Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
9.3/10
Spot Score
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual Receptionists, advanced reporting and... Read more about CallHippo
CallHippo Pricing
Free Trial not available
Starts from $14/User/Month when Billed Yearly
9.2/10
Spot Score
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from anywhere with an... Read more about Bright Pattern
Bright Pattern Pricing
Free Trial not available
Bright Pattern offers custom pricing plan
9.1/10
Spot Score
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Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and share lines with multiple... Read more about Freshdesk Contact Center (Formerly Freshcaller)
Freshdesk Contact Center (Formerly Freshcaller) Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.1/10
Spot Score
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders are addressed.... Read more about CircleLoop
CircleLoop Pricing
Free Trial available
Starts from $6.45/User/Month
9.1/10
Spot Score
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of agents' performance while... Read more about CallTools
CallTools Pricing
Free Trial not available
CallTools offers custom pricing plan
9.0/10
Spot Score
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve their issues over the... Read more about Dixa
Dixa Pricing
Free Trial available
Starts from $39/User/Month
9.0/10
Spot Score
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance productivity at your... Read more about eVoice
eVoice Pricing
Free Trial available
Starts from $6.25/User/Month when Billed Yearly
9.0/10
Spot Score
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).... Read more about Exotel
Exotel Pricing
Free Trial available
Starts from $1,000
9.0/10
Spot Score
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex problems. Reduce average call... Read more about Zendesk Talk
Zendesk Talk Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.9/10
Spot Score
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement Engines that provide... Read more about Truly
Truly Pricing
Free Trial available
Starts from $55/User/Month when Billed Yearly
8.9/10
Spot Score
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.... Read more about Call Center Studio
Call Center Studio Pricing
Free Trial available
Call Center Studio offers custom pricing plan
8.9/10
Spot Score
ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly integrates telephony... Read more about ZIWO
ZIWO Pricing
Free Trial available
Starts from $109/User/Month
8.9/10
Spot Score
ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into one suite. The system claims to integrate all previously isolated applications into one unified customer interaction platform.... Read more about ChaseData
ChaseData Pricing
Free Trial available
Starts from $89/User/Month
8.8/10
Spot Score
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal use, uContact guarantees... Read more about uContact
uContact Pricing
Free Trial not available
Starts from $50/User/Month
8.8/10
Spot Score
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or Internet-based call center... Read more about contactSPACE
contactSPACE Pricing
Free Trial not available
Starts from $105/User/Month
8.8/10
Spot Score
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a unique social experience... Read more about Voiptime
Voiptime Pricing
Free Trial not available
Voiptime offers custom pricing plan
8.7/10
Spot Score
FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for quick and efficient... Read more about FocalScope
FocalScope Pricing
Free Trial available
Starts from $9/Month, also offers free forever plan