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List of the Best Live Chat Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Live Chat Software

Intercom, LiveChat, and tawk.to lead the live chat software category. Intercom shines with a SpotScore of 9.8/10 and a substantial 2,278 ratings, indicating strong user satisfaction and reliability. LiveChat matches Intercom's SpotScore and offers flexible pricing options, including a free trial, appealing to those seeking to test before committing. Tawk.to, while having fewer ratings, maintains a high SpotScore of 9.7/10, demonstrating consistent performance.

Live chat software facilitates real-time customer communication and support, primarily purchased by customer service teams in tech startups and mid-sized enterprises looking to enhance user engagement and satisfaction.

Quick picks for Live Chat Software

  • Best overallIntercom
  • Best for tech startupsLiveChat
  • Best for consistent performancetawk.to
  • Best free optionCrisp

Who gets the most from Live Chat Software

  • 1Customer support managers coordinating multi-channel real-time chat for e-commerce websites
  • 2Sales team leads using live chat to qualify leads and boost conversion rates on SaaS platforms
  • 3Small business owners seeking cost-effective, easy-to-integrate live chat solutions for customer engagement
How to choose Live Chat Software

If you need strong integration with marketing and analytics tools, filter by products highlighting third-party integrations like LiveChat. For automation and lead qualification, sort by automation features and filter by user-friendly interfaces like Intercom. When budget is a priority, filter by cost-effective or freemium options such as JivoChat or tawk.to.

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Showing 21-40 out of 63

9.2

Spot Score

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Read more about Userlike
Free Trial·

Starts from $90/Month when Billed Yearly, also offers free forever plan

9.3

Spot Score

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Starts from $29/User/Month

9.3

Spot Score

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial·

Starts from $8.25/Month when Billed Yearly, also offers free forever plan

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9.2

Spot Score

HelpCrunch - Live Chat Software

HelpCrunch

Revolutionize customer communication for ultimate success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is HelpCrunch?

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...

Read more about HelpCrunch
Free Trial·

Starts from $12/User/Month when Billed Yearly

8.8

Spot Score

HappyFox Chat - Live Chat Software

HappyFox Chat

Efficiently connect and convert with HappyFox Chat.

Best for: SMB teams · Mid-market

Start Free Trial

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What is HappyFox Chat?

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...

Read more about HappyFox Chat
Free Trial·

Starts from $29/Month

9.5

Spot Score

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

What buyers evaluate in Live Chat Software
Integration capabilities with CRM, marketing, and analytics platforms to unify customer data
Automation features including AI-powered chatbots and proactive messaging to increase engagement
Multi-channel support enabling chat across websites, social media, SMS, and email for comprehensive customer reach

8.9

Spot Score

Paldesk - Live Chat Software

Paldesk

Effortless customer support at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Paldesk?

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

Read more about Paldesk
Free Trial·

Starts from $9/User/Month when Billed Yearly

8.4

Spot Score

13chats - Live Chat Software

13chats

Boost online sales with AI-powered chat functions.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is 13chats?

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than ever before, and you have the power to access and store previous customer ...

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Starts from $13/Month, also offers free forever plan

8.7

Spot Score

GoSquared - CRM Software

GoSquared

Convert visitors into customers with real-time website monitoring.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is GoSquared?

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to convert visitors into customers and find out who is visiting your website.

Read more about GoSquared

Starts from $29/Month, also offers free forever plan

8.9

Spot Score

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ProProfs Chat?

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Read more about ProProfs Chat
Free Trial·

Starts from $10/User/Month when Billed Yearly

9.2

Spot Score

Giosg - Live Chat Software

Giosg

Boost conversions and delight customers with Giosg.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Giosg?

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also ...

Read more about Giosg
Free Trial·

Giosg offers custom pricing plan

9.2

Spot Score

Acquire - Live Chat Software

Acquire

Streamline customer engagement and drive growth.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Acquire?

. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...

Read more about Acquire

Acquire offers custom pricing plan

9.3

Spot Score

SnapEngage - Live Chat Software

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is SnapEngage?

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Read more about SnapEngage
Free Trial·

Starts from $16/User/Month

9.3

Spot Score

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Read more about Freshdesk Messaging (Formerly Freshchat)
Free TrialTry Free →·

Starts from $19/agent/month when yearly, also offers free forever plan

8.9

Spot Score

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Zoho SalesIQ?

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

Read more about Zoho SalesIQ
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

8.6

Spot Score

Sparkcentral - Live Chat Software

Sparkcentral

Transform your customer service experience with Sparkcentral.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Sparkcentral?

Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...

Read more about Sparkcentral

Sparkcentral offers custom pricing plan

8.5

Spot Score

Whisbi - Live Chat Software

Whisbi

Boost your sales with Whisbi - Your ultimate sales solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...

Read more about Whisbi
Free Trial

8.2

Spot Score

Chatlio - Live Chat Software

Chatlio

Boost engagement with our powerful live chat app.

Best for: Mid-market · Enterprise

Start Free Trial

Add to compare

What is Chatlio?

Chatlio is a powerful live chat app that seamlessly integrates with Slack to enhance visitor engagement and improve customer satisfaction. This easy-to-use app is compatible with all operating systems and can be activated in just three simple steps. Simply authorize and connect it with Slack, ...

Read more about Chatlio
Free Trial·

Starts from $29/Month

9.8

Spot Score

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

Starts from $16/User/Month when Billed Yearly

8.8

Spot Score

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Read more about Callbell
Free Trial·

Callbell offers custom pricing plan

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