Spot Score

Paldesk

Effortless customer support at your fingertips.

4.5

(19)

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Starts from $9/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Paldesk?

Affiliate Disclosure

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to the right rep, so user can spend less time typing and more time helping customers.

Pricing

Starts from $9/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Paldesk software demo

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Paldesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Paldesk Features

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Features Score:

Paldesk Pricing

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Free Trial

Yes, It's available

Paldesk Pricing

Starts from $9/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Rookie

1 Widget
Easy Pop-up
Widget Customization
Feedback Forms (5)

Early Stage

Includes features of Rookie plan, plus
Unlimited Widgets
Widget Triggers
KnowledgeBase (1)
Feedback Forms (15)

Rising Star

Includes features of Early Stage plan, plus
‍Ticketing System
KnowledgeBase (unlimited)
Feedback Forms (unlimited)
Visitor Overview (unlimited)

Explore in-depth pricing

Screenshots of the Paldesk Pricing Page

Disclaimer: Pricing information for Paldesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Paldesk

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Paldesk Reviews & Ratings

4.5

Very Good

Based on 19 ratings & 11 reviews

Rating Distribution

Excellent

(9)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(1)

User Review

Milica Vujasin

08/21/19

5 out of 5

Amazed

Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.

Winston

08/19/19

5 out of 5

great for non-technical users

They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started ...

Marta Lalic

08/19/19

5 out of 5

Awesome

Great omnichannel!!! Easy to work with and support is really fast in responding.

Nikolina Maškarić

08/19/19

4 out of 5

Perfect ROI!

It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm ...

View all Reviews

Paldesk Integrations

4.1

4.2

3.9

4.1

4.3

4.5

View all integrations

Paldesk Support

Customer Service

Online

Location

New York, New York

Reach out to Paldesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Paldesk is a Live Chat Software. Paldesk offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.

Some top alternatives to Paldesk includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage and ChatFlow247.

Yes, Paldesk provides API.

Yes, Paldesk provides a mobile app.

Paldesk is located in New York, New York

Paldesk offers Free Trial, Subscription, Quotation Based pricing models

Yes, Paldesk can integrate with WordPress, HubSpot CRM, MailChimp, PrestaShop and many more.You can find more integration for Paldesk here

The starting price of Paldesk is $9/User/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.