What is Live Chat Software?
Companies may use live chat software to connect with website visitors in real time via chat windows. Customer service employees can use live chat software to assist consumers who have queries about items or how to navigate the website. Support agents can utilise pop-up chat windows to encourage... Read more
Researched and Edited by Rajat Gupta
Last updated: December 2024
Live Chat Software overview
Read buyer's guideResearched and Edited by Rajat Gupta
Last updated: December 2024
Common Features
Visitor Targeting
Knowledge Database
Agent Scheduling
Shortcut Messages
+ 26 more
Unique Features
Community Forums
Alert Notifications
Multi-channel Messaging
Chat (Messaging)
+ 101 more
Pricing
58% Software offers Free Trial
40% Software offers Freemium
Featured Product
Showing 1-20 out of 154
List of the Top Live Chat Software as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
Spot
Score
Transform your website chats into valuable connections.
RECOMMENDED
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with ... Read more
ZoomInfo Chat Pricing
ZoomInfo Chat offers custom pricing plan
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8.2/10
Spot Score
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
Product Description
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read morePricing
ZoomInfo Chat offers custom pricing plan
9.8
Spot
Score
What is Intercom?
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat ... Read more
Intercom Pricing
Starts from $59/Month
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9.8/10
Spot Score
Boost your sales, keep your customers, and grow.
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Product Description
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
Read morePricing
Starts from $59/Month
9.8
Spot
Score
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their ... Read more
LiveChat Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
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9.8/10
Spot Score
Streamline customer support and boost satisfaction with LiveChat.
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Product Description
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read morePricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.8
Spot
Score
What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and ... Read more
LiveAgent Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
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9.8/10
Spot Score
Connect with your customers on all channels.
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read morePricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.7
Spot
Score
What is tawk.to?
tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables ... Read more
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9.7/10
Spot Score
Engage with customers in real-time, effortlessly.
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Product Description
tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and support tickets, creating a helpful and efficient environment. It simplifies the shopping experience by ...
Read morePricing
9.7
Spot
Score
What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and ... Read more
Crisp Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
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9.7/10
Spot Score
Transforming customer conversations, one click at a time.
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Product Description
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read morePricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.6
Spot
Score
What is JivoChat?
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with ... Read more
JivoChat Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
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9.6/10
Spot Score
Connect and convert with JivoChat.
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Product Description
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...
Read morePricing
Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
9.6
Spot
Score
What is BirdEye?
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to ... Read more
BirdEye Pricing
Free Trial available
BirdEye offers custom pricing plan
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9.6/10
Spot Score
Manage your reputation like a pro.
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Product Description
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...
Read morePricing
Free Trial available
BirdEye offers custom pricing plan
9.5
Spot
Score
What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and ... Read more
Freshchat Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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9.5/10
Spot Score
Upgrade your customer service with intelligent messaging.
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Product Description
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read morePricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot
Score
What is Olark?
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. ... Read more
Olark Pricing
Free Trial available
Olark offers custom pricing plan
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9.4/10
Spot Score
Connect with customers. Streamline communication. Boost conversions.
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Product Description
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
Read morePricing
Free Trial available
Olark offers custom pricing plan
9.3
Spot
Score
What is Provide Support?
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up ... Read more
Provide Support Pricing
Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
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9.3/10
Spot Score
Enhance customer support with effortless live chat.
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Product Description
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...
Read morePricing
Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
9.3
Spot
Score
What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. ... Read more
Comm100 Live Chat Pricing
Free Trial available
Starts from $29/User/Month
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9.3/10
Spot Score
Maximize customer satisfaction with personalized interactions.
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Product Description
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read morePricing
Free Trial available
Starts from $29/User/Month
9.3
Spot
Score
What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its ... Read more
SnapEngage Pricing
Free Trial available
Starts from $16/User/Month
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9.3/10
Spot Score
Streamline customer engagement & boost sales with SnapEngage.
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Product Description
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read morePricing
Free Trial available
Starts from $16/User/Month
9.3
Spot
Score
What is LiveHelpNow?
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. ... Read more
LiveHelpNow Pricing
Free Trial available
Starts from $9/Month
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9.3/10
Spot Score
Elevate your customer service with LiveHelpNow.
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Product Description
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...
Read morePricing
Free Trial available
Starts from $9/Month
9.3
Spot
Score
What is Helpshift?
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative ... Read more
Helpshift Pricing
Helpshift offers custom pricing plan
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9.3/10
Spot Score
Revolutionizing in-app customer support.
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Product Description
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app ...
Read morePricing
Helpshift offers custom pricing plan
9.3
Spot
Score
What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make ... Read more
Freshdesk Messaging (Formerly Freshchat) Pricing
Free Trial available
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9.3/10
Spot Score
Effortless customer service for the digital world.
Add to compare
Product Description
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read morePricing
Free Trial available
9.3
Spot
Score
What is Smartsupp?
Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them ... Read more
Smartsupp Pricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
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9.3/10
Spot Score
Improve customer satisfaction with real-time chat.
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Product Description
Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily interact with visitors and boost your conversion rate. Gain valuable insights ...
Read morePricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
9.3
Spot
Score
What is Reamaze?
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of ... Read more
Reamaze Pricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
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9.3/10
Spot Score
Revolutionizing customer support for seamless communication.
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Product Description
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
Read morePricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.2
Spot
Score
What is Giosg?
Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized ... Read more
Giosg Pricing
Free Trial available
Giosg offers custom pricing plan
Add to compare
9.2/10
Spot Score
Boost conversions and delight customers with Giosg.
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Product Description
Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also ...
Read morePricing
Free Trial available
Giosg offers custom pricing plan
9.2
Spot
Score
What is HelpCrunch?
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it ... Read more
HelpCrunch Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
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9.2/10
Spot Score
Revolutionize customer communication for ultimate success.
Add to compare
Product Description
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...
Read morePricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
Compare Top Products
Live Chat Software Buyer's Guide
Stuck on something? We're here to help with all the questions and answers in one place.
These Are the key features of Live Chat Software
Read MoreYes. Here are some Live Chat Software with free trial
Yes. Here are some Live Chat Software available with the mobile app
Here are best Live Chat Software for small businesses