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Find Best Live Chat Software

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Buyers Guide

Researched by Rajat Gupta

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8.2/10

Spot Score

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

Build Conversations in Minutes

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route qualified prospects to your... Read more about ZoomInfo Chat

ZoomInfo Chat Pricing

Free Trial not available

ZoomInfo Chat offers custom pricing plan

9.8/10

Spot Score

Intercom - Live Chat Software

Intercom

Helps sales and marketing professionals to acquire customers

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with targeted emails, in-app... Read more about Intercom

Intercom Pricing

Free Trial not available

Starts from $59/Month

9.8/10

Spot Score

LiveChat - Live Chat Software

LiveChat

A feature-rich live chat software

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned responses, and integrate... Read more about LiveChat

LiveChat Pricing

Free Trial available

Starts from $16/User/Month when Billed Yearly

9.8/10

Spot Score

LiveAgent - Help Desk Software

LiveAgent

All in one platform for customer query

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent offers live chat, email,... Read more about LiveAgent

LiveAgent Pricing

Free Trial available

Starts from $15/User/Month , also offers Free Forever plan

9.7/10

Spot Score

tawk.to - Live Chat Software

tawk.to

A free and easy way to communicate with your customers

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and support tickets, creating a helpful and efficient environment. It simplifies the shopping experience by providing quick and... Read more about tawk.to

tawk.to Pricing

Free Trial not available

9.7/10

Spot Score

Crisp - Live Chat Software

Crisp

Chat with your visitors with a personal touch

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a visual of your customer's... Read more about Crisp

Crisp Pricing

Free Trial available

Starts from $25/User/Month , also offers Free Forever plan

9.6/10

Spot Score

JivoChat - Live Chat Software

JivoChat

Generate revenue by connecting clients from anywhere

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, and dial-up calls. With... Read more about JivoChat

JivoChat Pricing

Free Trial available

Starts from $13/User/Month when Billed Yearly, also offers Free Forever plan

9.6/10

Spot Score

BirdEye - Reputation Management Software

BirdEye

Automate your marketing outreach and expand customers in real-time

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online reputation using powerful... Read more about BirdEye

BirdEye Pricing

Free Trial available

BirdEye offers custom pricing plan

9.5/10

Spot Score

Freshchat - Live Chat Software

Freshchat

Modern messaging software with live chat facility

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to access metrics in... Read more about Freshchat

Freshchat Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers Free Forever plan

9.4/10

Spot Score

Olark - Live Chat Software

Olark

The ideal chat software for your brand

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track of your lead generation... Read more about Olark

Olark Pricing

Free Trial available

Olark offers custom pricing plan

9.3/10

Spot Score

Provide Support - Live Chat Software

Provide Support

Enhance Support and Set Up Live Chat in Three Steps

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests with audio and visual... Read more about Provide Support

Provide Support Pricing

Free Trial available

Starts from $8.25/Month when Billed Yearly, also offers Free Forever plan

9.3/10

Spot Score

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

An ideal customer service software

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live chat. With Comm100,... Read more about Comm100 Live Chat

Comm100 Live Chat Pricing

Free Trial available

Starts from $29/User/Month

9.3/10

Spot Score

SnapEngage - Live Chat Software

SnapEngage

Revamp your customer experiences through live chat

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect with customers via... Read more about SnapEngage

SnapEngage Pricing

Free Trial available

Starts from $16/User/Month

9.3/10

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow

Frame out the best customer support experience for your team

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred channels. With the... Read more about LiveHelpNow

LiveHelpNow Pricing

Free Trial available

Starts from $9/Month

9.3/10

Spot Score

Helpshift - Live Chat Software

Helpshift

MOBILE-FIRST CUSTOMER SERVICE

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app messaging, similar to... Read more about Helpshift

Helpshift Pricing

Free Trial not available

Helpshift offers custom pricing plan

9.3/10

Spot Score

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

Modern messaging software with live chat facility

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter Conversations and Self-service... Read more about Freshdesk Messaging (Formerly Freshchat)

Freshdesk Messaging (Formerly Freshchat) Pricing

Free Trial available

9.3/10

Spot Score

Smartsupp - Live Chat Software

Smartsupp

A fully customizable live chat software

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily interact with visitors and boost your conversion rate. Gain valuable insights into visitor behavior... Read more about Smartsupp

Smartsupp Pricing

Free Trial not available

Starts from $10/User/Month when Billed Yearly, also offers Free Forever plan

9.3/10

Spot Score

Reamaze - Help Desk Software

Reamaze

Connect and help your customer in real-time

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication easy across company... Read more about Reamaze

Reamaze Pricing

Free Trial available

Starts from $27.55/User/Month when Billed Yearly

9.2/10

Spot Score

Giosg - Live Chat Software

Giosg

Boost sales, marketing, and customer service potential

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also assists in identifying... Read more about Giosg

Giosg Pricing

Free Trial available

Giosg offers custom pricing plan

9.2/10

Spot Score

HelpCrunch - Live Chat Software

HelpCrunch

Intelligent Customer Communication Platform

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email automation, and a dedicated help... Read more about HelpCrunch

HelpCrunch Pricing

Free Trial available

Starts from $12/User/Month when Billed Yearly