8.0
SpotScore
BigRadar Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $39 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is BigRadar?
BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and schedule emails based on segments and other parameters, BigRadar takes care of everything while you relax on your next vacation. And even if a customer steps away, BigRadar makes sure to keep the conversation going by sending messages to their email inbox. Elevate your customer engagement with BigRadar.
Pricing
Starts from $39 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
BigRadar Screenshots
BigRadar was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider BigRadar
- Team types
- Individuals, Large Enterprises
Why teams choose BigRadar
Automated campaign management saves time.
Real-time tracking ensures no messages are missed.
User-friendly interface facilitates easy adoption.
Is BigRadar right for you?
What buyers should know before shortlisting BigRadar
BigRadar offers a robust live chat solution that enhances customer engagement through advanced messaging capabilities. Its campaign scheduling feature allows businesses to automate communication effectively.
BigRadar pros and cons
- BigRadar pros
Automated campaign management saves time.
Real-time tracking ensures no messages are missed.
User-friendly interface facilitates easy adoption.
- BigRadar cons
Limited integrations may hinder functionality.
Lack of a mobile app could restrict accessibility.
Ready to try it?
Get started with BigRadar
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare BigRadar side-by-side with top Live Chat Software alternatives.
What is the pricing of BigRadar?
BigRadar Pricing Plans
Weighing your options?
Not sure if BigRadar fits your budget?
BigRadar reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.
What buyers like
- Advanced messaging platform
- Campaign scheduling
- User-friendly interface
Common complaints
- Limited integrations
- No mobile app
- Basic analytics features
Are you using BigRadar?
What users are saying
SP
Shubham P
07/27/20
"Instant notifications on mobile app"
What do you like best about BigRadar? Usually live chat softwares doesn't have nice mobile apps and get very late notifications even if they have ...
Read more
AJ
Aman J
02/26/20
"Very Useful Product"
What do you like best about BigRadar? I really like chat bot feature in BigRadar, no matter i am online or offline bot is always talking to my visitor ...
Read more
CI
Consultant in Information Technology and Services
01/31/18
"Awesome Product!"
What do you like best? I like how you are able to really understand customer's needs with this product and then be able to give them a solution based ...
Read more
AU
Anonymous User
01/31/18
"Awesome Product!"
What do you like best about BigRadar? I like how you are able to really understand customer's needs with this product and then be able to give them a ...
Read more
- See if BigRadar fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of BigRadar?
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
BigRadar security and data handling
Key compliance certifications and security features for IT and security teams evaluating BigRadar.
Certifications
Developer & data
Alternatives to BigRadar
BigRadar Support Options
Frequently Asked Questions About BigRadar
Common questions buyers ask before choosing BigRadar.
BigRadar is a Live Chat Software. BigRadar offers Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database and many more functionalities.
Buyers commonly note the following limitations of BigRadar: Limited integrations may hinder functionality.; Lack of a mobile app could restrict accessibility..
Some top alternatives to BigRadar includes ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp and Let's Connect.
BigRadar offers Free Trial, Subscription, Quotation Based pricing models
The starting price of BigRadar is $39/Month
Free buyer scorecard
Evaluate BigRadar with the live chat software buyer scorecard
A weighted live chat software scorecard to assess BigRadar objectively and compare it against the alternatives.
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- Score vendors side-by-side
- Shareable with your buying committee
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].