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Respond.io

Streamline your business messaging for faster results.

(6)

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Starts from $29/Month, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Respond.io?

Affiliate Disclosure

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing contacts from multiple channels. The platform's speed and efficiency enable teams to close deals and tickets three times faster. It also allows users to create detailed customer profiles, send messages through various channels, and track real-time analytics. Additionally, Respond.io offers automation features such as tagging, assigning, and replying to messages for faster and superior customer service. Say goodbye to scattered communications with Respond.io.

Pricing

Starts from $29/Month

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Respond.io software demo

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Respond.io was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Respond.io Features

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Features Score:

Respond.io Pricing

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Free Trial

Not available

Respond.io Pricing

Starts from $29/Month
Offers free forever plan

Pricing Model

Freemium
Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Starter

5 Team Members
Unlimited Messages
All Channels
Up to 100 Contacts

Pro

$29

/Month

Unlimited Team Members
Unlimited Messages
All Channels
Up to 1,000 Contacts

Business

$79

/Month

Unlimited Team Members
Unlimited Messages
All Channels
Up to 5,000+ Contacts

Enterprise

Unlimited Team Members
Unlimited Messages
All Channels
Custom Contacts Limit

Explore in-depth pricing

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Disclaimer: Pricing information for Respond.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Respond.io Reviews & Ratings

Excellent

Based on 6 ratings & 147 reviews

Rating Distribution

Excellent

(125)

Very Good

(14)

Good

(2)

Poor

(2)

Terible

(4)

Expert's Review

Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more

Respond.io pros and cons

Great customer support and follow-up service across all platforms.
Multichannel customer service platform, excellent for organizing and providing customer service.
Easy access and quick results, especially effective with WhatsApp integration.
Rich features, particularly workflows, providing seamless management of messages and agent workload.

Limited workspaces available, affecting scalability for some users.
Some users find the platform pricey, though discounts are offered.

User Review

Ibrahim S

06/04/24

5 out of 5

"Best service"

What do you like best about respond.io? The best customer support and follow-up service on all platforms What do you dislike about respond.io? Nothing ...

Timo T

02/02/24

5 out of 5

"Respond.io is excellent customer service platform"

What do you like best about respond.io? Multichannel customer service platform. Keep all the contact points highly organized and provide excellent ...

Brownland Marketing

01/29/24

1 out of 5

DO NOT USE

DO NOT USE . WARNING

Pascal J

01/04/24

5 out of 5

"Totally the best!!"

What do you like best about respond.io? Very easy to access with quick results. CRM has never been so easy. :) What do you dislike about ...

View all Reviews

Respond.io Customers

Accenture

pwc

Bayer

AXA

Givenchy

Lipigas

McCANN Truth Central

PCCW

Respond.io Support

Customer Service

Online

Location

Hong Kong, China

Reach out to Respond.io Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Respond.io is a Live Chat Software. Respond.io offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.

Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent and Channel.io.

Yes, Respond.io provides API.

Yes, Respond.io provides a mobile app.

Respond.io is located in Hong Kong, China

Respond.io offers Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Respond.io as of now.

The starting price of Respond.io is $29/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].