9.3
SpotScore
Top 9 Smartsupp Alternatives 2026
Improve customer satisfaction with real-time chat.
Main Features
- Agent Scheduling
- Knowledge Database
- Offline Form
- Persistent Chat
Pricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smartsupp is a Live Chat Software platform with a user rating of 4.7★ based on 330 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Smartsupp vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Smartsupp Current | Live Chat Software | $10 | 4.7 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 LiveChat | Live Chat Software | $16 | 4.3 ★ | ✓ Yes |
 Tidio Chat | Live Chat Software | $12.50 | No reviews | ✓ Yes |
 Pure Chat | Live Chat Software | $39 | 4.3 ★ | ✓ Yes |
 HappyFox Chat | Live Chat Software | $29 | 4.3 ★ | ✓ Yes |
Showing 1-9 out of 9
List of the Top Smartsupp alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
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Shortcut Messages
+ 3 more
Unique Features
-
Co-Browsing
Pricing
ZoomInfo Chat offers custom pricing plan
9.8
SpotScore
LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.1
SpotScore
Tidio Chat
Streamlined communication for ultimate customer satisfaction.
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What is Tidio Chat?
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Co-Browsing
Pricing
Starts from $12.50/Month when Billed Yearly, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.0
SpotScore
Pure Chat
Connect with visitors and customers seamlessly.
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What is Pure Chat?
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $39/User/Month when Billed Yearly
8.8
SpotScore
HappyFox Chat
Efficiently connect and convert with HappyFox Chat.
Add to compare
What is HappyFox Chat?
Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/Month
8.2
SpotScore
DeskMoz
Engage, convert, and grow with DeskMoz.
Add to compare
What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read moreCommon Features
-
Visitor Targeting
-
Knowledge Database
-
Agent Scheduling
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $199/Month
8.8
SpotScore
MyLiveChat
Convert visitors into loyal customers with MyLiveChat.
Add to compare
What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Video Chat
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Co-Browsing
-
Call Me Option
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
9.5
SpotScore
Freshchat
Upgrade your customer service with intelligent messaging.
Add to compare
What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.4
SpotScore
13chats
Boost online sales with AI-powered chat functions.
Add to compare
What is 13chats?
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than ever before, and you have the power to access and store previous customer ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Video Chat
Pricing
Starts from $13/Month, also offers free forever plan
Which Smartsupp Alternative Is Right for You?
- If you need a free or low-cost option: LiveChat — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: DeskMoz — holds the highest user rating (5.0★) among Smartsupp alternatives.
- If you want a mid-range option: HappyFox Chat — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Smartsupp? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off Smartsupp without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Smartsupp for Live Chat Software are DeskMoz (5.0★), 13chats (5.0★), Freshchat (4.5★). Compare all 9 alternatives side-by-side above.
When evaluating alternatives to Smartsupp, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Smartsupp starts from $10 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Smartsupp is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Smartsupp has a rating of 4.7. 2 alternatives — including DeskMoz and 13chats — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].