8.3
SpotScore
Re:plain Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
Add to compare
Starts from $3.99, also offers free forever plan
Toyota
REG.RU
E.Next
Qaztest
FoodSoulTrusted by teams including Toyota
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Re:plain?
Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to capture more leads and engage with website visitors in real time. With Re:plain, you can market products, provide customer support, and collect contact information all in one place. Say goodbye to multiple platforms and apps, as Re:plain has everything you need in your preferred messenger. It also offers a callback service, increasing conversion rates by over four times. Connect with your website visitors through video chat, allowing you to showcase products, answer questions, and make purchases effortlessly. Experience the convenience and effectiveness of Re:plain for yourself.
Pricing
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Re:plain Software Demo
Re:plain was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Re:plain
- Team types
- Medium Business, Small Business
Why teams choose Re:plain
Integrates with multiple messaging platforms for broader reach.
Real-time engagement enhances customer interaction.
Is Re:plain right for you?
What buyers should know before shortlisting Re:plain
Re:plain is a versatile web-chat service that integrates with popular messaging apps, allowing businesses to engage with visitors in real-time. Its lead capture capabilities make it a valuable tool for enhancing online communication.
Re:plain pros and cons
- Re:plain pros
Integrates with multiple messaging platforms for broader reach.
Real-time engagement enhances customer interaction.
- Re:plain cons
Limited to messaging apps, may not suit all needs.
Basic analytics may not provide deep insights.
Ready to try it?
Get started with Re:plain
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Re:plain side-by-side with top Live Chat Software alternatives.
What is the pricing of Re:plain?
Re:plain Pricing Plans
Re:plain Basic Version
Unlimited operators, chats and websites
Reply templates
Online/Offline modes
Widget customization
Available in 22 languages
Show more +
Re:plain Infinity Version
$11
/Month
Unlimited number of operators and chats
Transfer clients from one operator to another together with their chat history
Any messenger link
Operator's ratings
Preferable working hours
Show more +
Individual
Weighing your options?
Not sure if Re:plain fits your budget?
Re:plain reviews and ratings
What buyers like
- Integrates with popular messaging apps
- Real-time engagement
- Lead capture capabilities
Common complaints
- Limited to messaging apps
- Basic analytics
- May require technical setup
What users are saying
RG
Romano G
11/04/22
Easy to install, highly configurable, excellent value for money
I have been using Re:Plain for a while now and found it very, very good in terms of ease of installation and ability to operate via ...
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DT
Dan Trat
06/21/22
Perfect service and very polite…
Perfect service and very polite customer support! All the best to you!
SO
Steve Orlosky
11/19/21
I love it!
I love Re: Plain! They are truly innovative and offer a great product. I do recommend they change their name to something more simple and related to ...
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DS
Domnique S
04/26/19
"Good chat bot widget, but Telegram limits features"
What do you like best about Re:plain? It is convenient that it is in Telegram, so I can respond to customer questions on-the-go in the Telegram apps ...
Read more
FT
Fedor Tyurin
01/17/19
The best live chat widget
This is the best live chat widget I ever used! Waiting for Slack integration and attachments!
- See if Re:plain fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Re:plain?
Some agents call in ill, while others are simply not working to their full potential. As a result, supervisors must be able to make quick de…
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
Re:plain security and data handling
Key compliance certifications and security features for IT and security teams evaluating Re:plain.
Certifications
Developer & data
Alternatives to Re:plain
Re:plain Customers
Toyota
REG.RU
E.Next
Qaztest
FoodSoul
Re:plain Support Options
Frequently Asked Questions About Re:plain
Common questions buyers ask before choosing Re:plain.
Re:plain is a Live Chat Software. Re:plain offers Visitor Targeting, Transfers, Offline Form, Knowledge Database, Co-Browsing and many more functionalities.
Buyers commonly note the following limitations of Re:plain: Limited to messaging apps, may not suit all needs.; Basic analytics may not provide deep insights..
Some top alternatives to Re:plain includes ZoomInfo Chat, LiveChat, Contact At Once, Crisp and 13chats.
Re:plain offers Free Trial, Freemium, Subscription pricing models
The starting price of Re:plain is $3.99
Free buyer scorecard
Evaluate Re:plain with the live chat software buyer scorecard
A weighted live chat software scorecard to assess Re:plain objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].