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9.8/10

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Starts from $15/User/Month, also offers free forever plan

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent offers live chat, email, phone, SMS and social support capabilities. It integrates with Google Apps, Twitter, Zendesk, MailChimp and more.

Pricing

  • Starts from $15/User/Month

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Software demo

View demo

You can also consider

LiveAgent Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

LiveAgent Pricing

  • Starts from $15/User/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the LiveAgent Pricing Page

Disclaimer: Pricing information for LiveAgent is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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LiveAgent Reviews & Ratings

4.7

Excellent

Based on 1542 ratings & 870 reviews

Rating Distribution

Excellent

(682)

Very Good

(173)

Good

(13)

Poor

(1)

Terible

(1)

User Review

Log in Required to View Reviews

M

Michael

06/25/24

5 out of 5

I love how simple it is to use and how quickly it is to learn! +price, many features, design-interface -missing integration with whatsupp - would be ...

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D

Don

06/25/24

5 out of 5

LiveAgent has good distribution structure and wide range of contact channels. Communicating with customers is easy with features like: adding notes, ...

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AJ

Adam Jepsen

06/25/24

5 out of 5

My company has been using LiveAgent helpdesk software as customer support service more than 3 years now. We consider LiveAgent and Quality Unit ...

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BL

Ben Lambrecht

06/25/24

5 out of 5

LiveAgent has revolutionized the way we communicate with our clients. We managed to create a neat looking Customer Portal where my clients can come ...

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LiveAgent Media

See more

LiveAgent Customers

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LiveAgent Integrations

MySQL - Database Management Software
MySQL

4.4

LiveAgent Support

Contact

+421 2 33 456 826

Customer Service

24/7 (Live rep)

Online

Location

Bratislava, Slovakia

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveAgent is a Help Desk Software. LiveAgent offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
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Yes, LiveAgent provides API.

Yes, LiveAgent provides mobile app.

LiveAgent is located in Bratislava, Slovakia

LiveAgent offers Free Trial, Freemium, Subscription pricing models

Yes, LiveAgent can integrate with

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