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List of the Best Live Chat Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: August 21, 2026 · How we review

Live Chat Software overview

Spotsaas tracks 113 products in Live Chat Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 91 let you start on a free trial, and 62 keep a free plan you can stay on. Most buyers here are Customer support managers coordinating multi-channel real-time chat for e-commerce websites.

113
products listed
91
offer a free trial
62
have a free plan
117
priced per subscription
61
quote on request

Editor's Summary · Live Chat Software

Intercom and LiveChat share the top SpotScore of 9.8 — Intercom at 4.3/5 from 2,278 reviews and LiveChat at 4.4/5 from 2,017 reviews — with Intercom covering proactive messaging and product tours alongside chat, and LiveChat known for speed, reliability, and a deep ticketing integration. Freshchat scores 4.5/5 from 191 reviewers at a 9.5 SpotScore with a freemium plan, a modern alternative for teams that want AI bot deflection and omnichannel inbox management without Intercom-level pricing. JivoChat earns a 4.2/5 from 106 reviews at a 9.6 SpotScore with a freemium option, popular with e-commerce sites needing multi-channel chat across website, WhatsApp, and social at a low entry cost.

Live chat software lets website visitors and app users message a business in real time, routed to support agents or automated bot flows to handle FAQs and qualify leads. The main buyers are customer support managers at e-commerce companies and SaaS customer success teams handling inbound inquiries.

Quick picks for Live Chat Software

  • Best overallIntercom
  • Best for e-commerce multi-channel chatJivoChat
  • Best for SMB teams on a budgetFreshchat
  • Best free optionFreshchat

Who gets the most from Live Chat Software

  • 1Customer support managers coordinating multi-channel real-time chat for e-commerce websites
  • 2Sales team leads using live chat to qualify leads and boost conversion rates on SaaS platforms
  • 3Small business owners seeking cost-effective, easy-to-integrate live chat solutions for customer engagement
How to choose Live Chat Software

If you need strong integration with marketing and analytics tools, filter by products showing third-party integrations like LiveChat. For automation and lead qualification, sort by automation features and filter by user-friendly interfaces like Intercom. When budget is a priority, filter by cost-effective or freemium options such as JivoChat or tawk.to.

Showing 81-100 out of 113

8.2

SpotScore

Wowchat - Live Chat Software

Wowchat

Streamline communication and build customer loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Wowchat?

Wowchat is an efficient online chat tool that can be easily integrated into any website, making it convenient for businesses to communicate with their customers. It offers automatic chat routing, enabling faster customer service and predefined responses to improve communication speed. With a ...

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Free Trial·

Starts from $5/User/Month

8.2

SpotScore

Bleeper - Live Chat Software

Bleeper

Boost customer satisfaction and conversion rates with Bleeper.

Best for: SMB teams · Mid-market

Try for Free

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What is Bleeper?

Bleeper, a live chat solution designed for digital businesses, enhances customer loyalty and satisfaction. It offers instant chat support to generate more leads, increase conversions, and provide real-time assistance. With advanced chatbots, leads are automatically qualified and handed over to ...

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Starts from $15/Month, also offers free forever plan

8.2

SpotScore

Chatlio - Live Chat Software

Chatlio

Boost engagement with our powerful live chat app.

Best for: Mid-market · Enterprise

Start Free Trial

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What is Chatlio?

Chatlio is a powerful live chat app that seamlessly integrates with Slack to enhance visitor engagement and improve customer satisfaction. This easy-to-use app is compatible with all operating systems and can be activated in just three simple steps. Simply authorize and connect it with Slack, ...

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Free Trial·

Starts from $29/Month

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8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

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What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Free Trial·

Starts from $199/Month

8.2

SpotScore

Contus Fly - Collaboration Software

Contus Fly

Connect, communicate, and collaborate with ease.

Best for: SMB teams · Mid-market · Enterprise

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What is Contus Fly?

Contus Fly lets users build interactive text, voice & video messaging apps for web and mobile. The software provides a full stack of core chat infrastructure and offers customizable options. Users can have full access to the source code and the functional messaging of SDK & AP. The solution is ...

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Contus Fly offers custom pricing plan

8.1

SpotScore

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

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Free Trial·

Starts from $239/Year, also offers free forever plan

What buyers evaluate in Live Chat Software
Integration capabilities with CRM, marketing, and analytics platforms to unify customer data
Automation features including AI-powered chatbots and proactive messaging to increase engagement
Multi-channel support enabling chat across websites, social media, SMS, and email for comprehensive customer reach

8.1

SpotScore

Airy Messenger - Live Chat Software

Airy Messenger

Revolutionize your customer engagement with Airy Messenger.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Airy Messenger?

"Introducing Airy Messenger: the ultimate Conversational Data Platform that revolutionizes the way you drive sales, enhance marketing, and provide top-notch customer service. With its innovative features and seamless integration with Messenger, Airy Messenger empowers businesses by reducing ...

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Starts from $49/Month, also offers free forever plan

8.1

SpotScore

iAdvize - Live Chat Software

iAdvize

Empower your digital experience with human connections.

Best for: SMB teams · Mid-market · Enterprise

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What is iAdvize?

iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your ...

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Starts from $540/month when yearly

8.1

SpotScore

Now4real - Live Chat Software

Now4real

Connect, engage, and convert with Now4real.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Now4real?

Engage your website visitors like never before with Now4real – an innovative communication platform designed to create interactive communities on your website. With the power of Now4real, you can increase visitor retention by 90% and boost conversion rates by 20%, along with 3x higher revisit ...

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Starts from $6.99/Month, also offers free forever plan

8.1

SpotScore

Xeno - CRM Software

Xeno

Streamline your customer relationships with Xeno CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Xeno?

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise customer information, and manage customer accounts all from a single interface, and because it's web-based, it ...

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Free TrialTry Free →·

Starts from $65/Month when Billed Yearly

8.1

SpotScore

Pulsate - Marketing Automation Software

Pulsate

Maximize your marketing potential with Pulsate.

Best for: SMB teams · Mid-market · Enterprise

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What is Pulsate?

Pulsate is a mobile marketing automation platform for retail banks, credit unions, and financial services brands that use native apps to engage customers. It delivers geo-targeted push notifications, in-app messages, and drip campaigns tied to customer behavior inside the mobile app, helping ...

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Free Trial·

Pulsate offers custom pricing plan

8.0

SpotScore

Sirena - Live Chat Software

Sirena

Effortlessly streamline client communication with Sirena.

Best for: SMB teams · Mid-market · Enterprise

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What is Sirena?

Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that streamlines interactions between businesses and customers. With Sirena, you can easily connect with ...

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Starts from $99/Month

8.0

SpotScore

BigRadar - Live Chat Software

BigRadar

Stay connected with BigRadar's automated conversations.

Best for: SMB teams · Mid-market · Enterprise

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What is BigRadar?

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...

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Free Trial·

Starts from $39/Month

8.0

SpotScore

Chatamo - Live Chat Software

Chatamo

Revolutionize customer service with intelligent and interactive bots.

Best for: SMB teams · Mid-market · Enterprise

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What is Chatamo?

Chatamo is a chatbot platform for building natural-language bots that respond to customers across messaging apps and voice devices, with support for over 100 languages. Its auto-prediction feature suggests responses using text, images, videos, buttons, and maps, and the platform provides ...

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Free Trial·

Starts from $37/Month

7.9

SpotScore

SmartCOMM - Live Chat Software

SmartCOMM

Streamline customer communication for maximum profits.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is SmartCOMM?

SmartCOMM is a platform that simplifies customer communication and helps businesses drive up revenues. It allows for two-way conversations with customers, providing high customer satisfaction and efficient channels. With this software, teams can easily collaborate when making edits to documents ...

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SmartCOMM offers custom pricing plan

7.9

SpotScore

Gist - Live Chat Software

Gist

Uncover powerful insights with Gist.

Best for: SMB teams · Mid-market

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What is Gist?

Gist is an innovative solution for boosting engagement with internal and external audiences. It allows users to explore and sift through structured datasets, gather insights, and contextualize them with annotations. It comes with a Knowledge Management section where users can add interactive ...

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7.9

SpotScore

Re:amaze - Live Chat Software

Re:amaze

Boost customer satisfaction with Re:amaze.

Best for: SMB teams · Mid-market

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What is Re:amaze?

If you want to attract and retain happy customers, the key is to communicate with them effectively. That's where Re:amaze comes in. This software is designed with small businesses in mind, bringing customer relationship management back to its roots. Re:amaze makes it easy for you to engage in ...

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Free Trial·

Starts from $29/User/Month

7.8

SpotScore

Channel.io - Live Chat Software

Channel.io

Connect with customers, drive growth, and engage effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Channel.io?

Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company initiatives. With this complete package, businesses can build relationships, manage the customer journey, and ...

Read more about Channel.io
Free Trial·

Starts from $30/Month when Billed Yearly, also offers free forever plan

7.8

SpotScore

Melu Managed Live Chat - Live Chat Software

Melu Managed Live Chat

Convert visitors into sales with secure live chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Melu Managed Live Chat?

Melu is a managed live chat software that helps convert website visitors into leads and sales in no time! Enjoy top-notch customer service with 256-bit encryption for all chat sessions, ensuring your visitors' personal data is always secure. Receive an email notification as soon as a chat ...

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Free Trial·

Melu Managed Live Chat offers custom pricing plan

7.8

SpotScore

ChatSupport - Live Chat Software

ChatSupport

Real connections, better conversions.

Best for: SMB teams

Start Free Trial

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What is ChatSupport?

Introducing ChatSupport, the ultimate solution for your business's customer communication needs. Our tagline, "Chat, Connect & Convert" captures the essence of our platform that allows real-time chat interactions, seamless connectivity and increased conversion rates. Unlike chatbots, we believe ...

Read more about ChatSupport
Free Trial·

Starts from $19/Month, also offers free forever plan

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Frequently Asked Questions About Live Chat Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including LiveChat, Crisp, JivoChat. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Live Chat Software based on verified user reviews and SpotScore are ChatGen, Subiz, RumbleTalk. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Live Chat Software, start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Live Chat Software on Spotsaas offer a free plan or free trial. Popular free options include LiveChat, Crisp, JivoChat. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Intercom, LiveChat, tawk.to. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].