8.0
SpotScore
Chatamo Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $37 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Chatamo?
Chatamo is a chatbot platform for building natural-language bots that respond to customers across messaging apps and voice devices, with support for over 100 languages. Its auto-prediction feature suggests responses using text, images, videos, buttons, and maps, and the platform provides customer behavior and sentiment analytics alongside scheduled broadcast messaging.
Pricing
Starts from $37 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Chatamo Software Demo
Chatamo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Chatamo
- Team types
- Large Enterprises, Medium Business
Why teams choose Chatamo
Powerful AI capabilities streamline customer interactions.
Available on various messaging platforms for flexibility.
Interactive features improve customer engagement.
Is Chatamo right for you?
What buyers should know before shortlisting Chatamo
Chatamo offers a robust AI-driven live chat solution that simplifies customer interactions across various platforms. Its auto-prediction feature enhances user experience, but it may struggle with complex inquiries.
Chatamo pros and cons
- Chatamo pros
Powerful AI capabilities streamline customer interactions.
Available on various messaging platforms for flexibility.
Interactive features improve customer engagement.
- Chatamo cons
Setup may require technical expertise.
Limited support for complex customer queries.
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Start your free trial — no credit card required.
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Compare Chatamo side-by-side with top Live Chat Software alternatives.
What is the pricing of Chatamo?
Chatamo Pricing Plans
Free
20x Question and Answers pairs
Text answer template
Alexa skill
Facebook chat bot
Real-time usage analytics
Show more +
Standard
$37
/Month
100x Question and Answers pairs
Text / Buttons / Image answer templates
3x languages
Facebook plus Skype chat bot
Alexa / Google / Cortana voice bot
Show more +
Pro
$63
/Month
250x Question and Answers pairs
Text / Buttons / Image / Video / Map / List answer
5x languages
All major channels chat bots
Alexa plus Google plus Cortana voice bots
Show more +
Weighing your options?
Not sure if Chatamo fits your budget?
Chatamo reviews and ratings
What buyers like
- AI-driven response suggestions
- 24/7 availability
- Supports multiple platforms
Common complaints
- Limited customization options
- May require technical setup
- Language barrier issues
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What are the features of Chatamo?
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
Chatamo security and data handling
Key compliance certifications and security features for IT and security teams evaluating Chatamo.
Certifications
Developer & data
Alternatives to Chatamo
Chatamo Support Options
Frequently Asked Questions About Chatamo
Common questions buyers ask before choosing Chatamo.
Chatamo is a Live Chat Software. Chatamo offers Visitor Targeting, Shortcut Messages, Persistent Chat, Offline Form, Knowledge Database and many more functionalities.
Buyers commonly note the following limitations of Chatamo: Setup may require technical expertise.; Limited support for complex customer queries.; Language support may not cover all regions..
Some top alternatives to Chatamo includes ZoomInfo Chat, Quickchat, ChatBot, LiveChat and Tiledesk.
Chatamo offers Free Trial, Subscription pricing models
The starting price of Chatamo is $37/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].