8.2
SpotScore
Top 10 Chatlio Alternatives 2026
Boost engagement with our powerful live chat app.
Main Features
- Co-Browsing
- Offline Form
- Shortcut Messages
- Transfers
Pricing
Starts from $29/Month
Free Trial available
Chatlio is a Live Chat Software platform with a user rating of 4.5★ based on 75 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Chatlio vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Chatlio Current | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Respond.io | Live Chat Software | $29 | 4.6 ★ | ✓ Yes |
 Userlike | Live Chat Software | $90 | 4.5 ★ | ✓ Yes |
 Paldesk | Live Chat Software | $9 | 4.5 ★ | ✓ Yes |
 Comm100 Live Chat | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Chatlio alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
-
Knowledge Database
-
Agent Scheduling
Pricing
ZoomInfo Chat offers custom pricing plan
9.0
SpotScore
Respond.io — from $29 · 4.62★
Streamline your business messaging for faster results.
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What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreWhat reviewers like about Respond.io
- Great customer support and follow-up service across all platforms.
- Multichannel customer service platform, excellent for organizing and providing customer service.
- Easy access and quick results, especially effective with WhatsApp integration.
Where Respond.io falls short
- Limited workspaces available, affecting scalability for some users.
- Some users find the platform pricey, though discounts are offered.
- Limited features for advanced customizations, like WhatsApp QR code.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
-
Knowledge Database
-
Agent Scheduling
Pricing
Starts from $29/Month, also offers free forever plan
9.2
SpotScore
Userlike — from $90 · 4.47★
Empowering real-time chat for exceptional customer communication.
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What is Userlike?
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
Read moreWhat reviewers like about Userlike
- Simple and effective UI with many useful features that are easy to implement.
- Quick and efficient setup process with a wide range of available features.
- Easy memory retention of conversations for better customer service.
Where Userlike falls short
- Initial complexity for newcomers in activating and utilizing all features.
- Some features can be overwhelming due to the richness of options.
- Limited customization options in some areas like background templates.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
-
Knowledge Database
-
Agent Scheduling
Pricing
Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
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8.9
SpotScore
Paldesk — from $9 · 4.55★
Effortless customer support at your fingertips.
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What is Paldesk?
The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...
Read moreWhat reviewers like about Paldesk
- User-friendly interface
- Automated ticket routing
- Quick response times
Where Paldesk falls short
- Limited advanced features
- Not suitable for large teams
- Basic reporting tools
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
-
Knowledge Database
-
Agent Scheduling
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
9.3
SpotScore
Comm100 Live Chat — from $29 · 4.5★
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreWhat reviewers like about Comm100 Live Chat
- AI-powered chatbox
- Multi-channel support
- Co-browsing features
Where Comm100 Live Chat falls short
- Complex setup process
- Learning curve for new users
- Pricing may be high
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
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Video Chat
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Knowledge Database
-
Agent Scheduling
Pricing
Free Trial available
Starts from $29/User/Month
9.3
SpotScore
Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★
Effortless customer service for the digital world.
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What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read moreWhat reviewers like about Freshdesk Messaging (Formerly Freshchat)
- Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
- Integrated with CRM for customer interaction tracking and relationship management.
- Combines live chat with AI bot support and self-service options for scalable support.
Where Freshdesk Messaging (Formerly Freshchat) falls short
- Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
- Depth of features and customizations can be complex for new users without adequate onboarding or guidance.
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 2 more
Unique Features
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Persistent Chat
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Knowledge Database
-
Agent Scheduling
Pricing
Free Trial available, Try Now
Starts from $19/agent/month when yearly, also offers free forever plan
8.6
SpotScore
LiveCaller — from $12.60 · 4.5★
Transform website traffic into sales with LiveCaller.
Add to compare
What is LiveCaller?
LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team. Its comprehensive call monitoring and callback software provides the ...
Read moreWhat reviewers like about LiveCaller
- Optimal call management
- Quick response times
- Increased sales success
Where LiveCaller falls short
- Limited to phone sales
- May require training
- Not suitable for non-sales teams
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
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Knowledge Database
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Call Me Option
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Agent Scheduling
Pricing
Free Trial available
Starts from $12.60/Month when Billed Yearly
9.0
SpotScore
Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
Add to compare
What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
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Persistent Chat
-
Knowledge Database
-
Agent Scheduling
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
8.8
SpotScore
MyLiveChat — from $15 · 2.33★
Convert visitors into loyal customers with MyLiveChat.
Add to compare
What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreWhat reviewers like about MyLiveChat
- Fast messaging experience
- Unlimited chats
- Proactive support features
Where MyLiveChat falls short
- Limited integrations
- User interface can be complex
- Analytics features need improvement
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 2 more
Unique Features
-
Video Chat
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Knowledge Database
-
Call Me Option
+ 1 more
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
8.7
SpotScore
eGain Chat — 3.21★
Revolutionize customer engagement with eGain Chat.
Add to compare
What is eGain Chat?
Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhance customer experience, streamline service processes, and boost sales ...
Read moreWhat reviewers like about eGain Chat
- Cloud-based platform
- Enhances customer experience
- Streamlines service processes
Where eGain Chat falls short
- Complex setup
- Higher pricing tier
- May require extensive training
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 2 more
Unique Features
-
Video Chat
-
Knowledge Database
-
Call Me Option
+ 1 more
Pricing
eGain Chat offers custom pricing plan
The main Chatlio competitors
Chatlio competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Respond.io and Userlike. Each is compared against Chatlio on rating, pricing and feature coverage below.
What else works like Chatlio?
Searches for "sites like Chatlio" and "apps like Chatlio" land on the same set of options as "Chatlio alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
The case for each pick
Great customer support and follow-up service across all platforms.
Watch for: Limited workspaces available, affecting scalability for some users.
Simple and effective UI with many useful features that are easy to implement.
Watch for: Initial complexity for newcomers in activating and utilizing all features.
Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
Why teams look for a Chatlio alternative
There are a few common reasons buyers start shopping for a Chatlio alternative:
- Limited features compared to competitors
- Dependent on Slack for functionality
- Basic analytics only
- Not suitable for non-Slack users
What to prioritize in a Chatlio alternative
Side by side, the 10 alternatives break down like this: 8 offer a free tier; and Respond.io is the highest rated at 4.62★ across 147 reviews.
Our scoring approach.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
