8.2
Spot Score
Chatlio Review: Is It The Right Live Chat Software For Your Team?
Best for Mid-market · Enterprise
Free Trial Available
Starts from $29 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Chatlio?
Chatlio is a powerful live chat app that seamlessly integrates with Slack to enhance visitor engagement and improve customer satisfaction. This easy-to-use app is compatible with all operating systems and can be activated in just three simple steps. Simply authorize and connect it with Slack, get the widget code snippet from the website, and customize your chat interface. With Chatlio, you can choose from various widget options like Button, Chip, and Tab, and customize them with your preferred colors, shapes, and labels at no extra cost. Additionally, Chatlio's automatic messaging feature helps increase visitor engagement, while its Javascript API allows for optimal control over chat widget and data. Plus, the webhooks feature enables real-time exporting of data to third-party systems. Upgrade your website
Pricing
Starts from $29 / Month
Free Trial available
Best For
Designed for mid-market and enterprise teams
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Chatlio Screenshots
Chatlio was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Chatlio
- Team types
- Large Enterprises, Medium Business
Why teams choose Chatlio
Seamless integration with Slack enhances collaboration.
User-friendly setup process simplifies implementation.
Customizable interface improves brand alignment.
Is Chatlio right for you?
What buyers should know before shortlisting Chatlio
Chatlio stands out with its seamless integration with Slack, making it an excellent choice for teams already using the platform. However, its reliance on Slack may limit its appeal to broader audiences.
Chatlio pros and cons
- Chatlio pros
Seamless integration with Slack enhances collaboration.
User-friendly setup process simplifies implementation.
Customizable interface improves brand alignment.
- Chatlio cons
Limited features compared to more comprehensive solutions.
Dependent on Slack for full functionality.
Ready to try it?
Get started with Chatlio
Start your free trial — no credit card required.
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See how it stacks up
Compare Chatlio side-by-side with top Live Chat Software alternatives.
What is the pricing of Chatlio?
Chatlio Pricing Plans
Starter
$29
/Month
Only 2 Operators
1 widget
200 conversations /month
Unlimited bandwidth
Unlimited domains
Show more +
Basic
$49
/Month
Unlimited Operators
Includes features of Starter plan, plus
1000 conversations /month
Bots
Triggers and automessages
Show more +
Pro
$99
/Month
Unlimited Operators
2 widgets
3000 conversations /month
Includes features of Basic plan, plus
White label widget
Show more +
Business
$199
/Month
Unlimited Operators
5 widgets
5000 conversations/month
Includes features of Pro plan
Includes features of All plan
Chatlio reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 85 reviews, with strong overall satisfaction.
What buyers like
- Slack integration
- Customizable chat interface
- Easy setup
Common complaints
- Limited features compared to competitors
- Dependent on Slack for functionality
- Basic analytics only
What users are saying
DK
Dev K
04/25/22
"Easy to comprehend"
What do you like best about Chatlio? The software is very easy to use and can be integrated easily to any website as claimed by them. Also, it ...
Read more
AU
Anonymous User
04/13/20
"Chatlio review"
What do you like best about Chatlio? The ease of configuring responses, integration with slack is just out of the world. What do you dislike about ...
Read more
AB
Anatoly B
01/07/20
"Simply the best LiveChat for Slack"
What do you like best about Chatlio? When I discovered Chatlio almost 3 years ago, it was a game-changer for me. I hated to have to install "another" ...
Read more
KM
Kelli M
11/13/19
"Love the Chatlio-Slack Integration!"
What do you like best about Chatlio? By far the best feature IMO is the integration with Slack. I'm always on Slack and get notifications on desktop, ...
Read more
AU
Anonymous User
10/22/19
"Chatlio is Wonderful!"
What do you like best about Chatlio? Chatlio is an excellent livechat support feature. You can easily customize the template, hours of operation and ...
Read more
JG
Jorge G
09/28/19
"A new chat experience for business users."
What do you like best about Chatlio? Chatlio opens a new door to all those people or users who have a website with products, this application simple ...
Read more
What are the features of Chatlio?
With just a click of a button, co-browsing allows you to see and interact with your customer's screen in real-time. Once given screen access…
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
When conversing with clients, live chat software gives agents capabilities that make it easier to help one another. If they require assistan…
With customizable segments that are always up-to-date, visitor targeting is utilized to deliver the right content to exemplary visitors. Bus…
Chatlio security and data handling
Key compliance certifications and security features for IT and security teams evaluating Chatlio.
Certifications
Developer & data
Alternatives to Chatlio
Chatlio Support Options
Frequently Asked Questions About Chatlio
Common questions buyers ask before choosing Chatlio.
Chatlio is a Live Chat Software. Chatlio offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form and many more functionalities.
Buyers commonly note the following limitations of Chatlio: Limited features compared to more comprehensive solutions.; Dependent on Slack for full functionality.; Basic analytics may not meet all needs..
Some top alternatives to Chatlio includes ZoomInfo Chat, Microsoft Power BI, LiveChat, LiveEngage and LinkedChat.
Chatlio offers Free Trial, Subscription pricing models
The starting price of Chatlio is $29/Month
Ready to try it?
Get started with Chatlio
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].