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List of the Best Live Chat Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: August 21, 2026 · How we review

Live Chat Software overview

Spotsaas tracks 66 products in Live Chat Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 91 let you start on a free trial, and 62 keep a free plan you can stay on. Most buyers here are Customer support managers coordinating multi-channel real-time chat for e-commerce websites.

66
products listed
91
offer a free trial
62
have a free plan
117
priced per subscription
61
quote on request

Editor's Summary · Live Chat Software

Intercom and LiveChat share the top SpotScore of 9.8 — Intercom at 4.3/5 from 2,278 reviews and LiveChat at 4.4/5 from 2,017 reviews — with Intercom covering proactive messaging and product tours alongside chat, and LiveChat known for speed, reliability, and a deep ticketing integration. Freshchat scores 4.5/5 from 191 reviewers at a 9.5 SpotScore with a freemium plan, a modern alternative for teams that want AI bot deflection and omnichannel inbox management without Intercom-level pricing. JivoChat earns a 4.2/5 from 106 reviews at a 9.6 SpotScore with a freemium option, popular with e-commerce sites needing multi-channel chat across website, WhatsApp, and social at a low entry cost.

Live chat software lets website visitors and app users message a business in real time, routed to support agents or automated bot flows to handle FAQs and qualify leads. The main buyers are customer support managers at e-commerce companies and SaaS customer success teams handling inbound inquiries.

Quick picks for Live Chat Software

  • Best overallIntercom
  • Best for e-commerce multi-channel chatJivoChat
  • Best for SMB teams on a budgetFreshchat
  • Best free optionFreshchat

Who gets the most from Live Chat Software

  • 1Customer support managers coordinating multi-channel real-time chat for e-commerce websites
  • 2Sales team leads using live chat to qualify leads and boost conversion rates on SaaS platforms
  • 3Small business owners seeking cost-effective, easy-to-integrate live chat solutions for customer engagement
How to choose Live Chat Software

If you need strong integration with marketing and analytics tools, filter by products showing third-party integrations like LiveChat. For automation and lead qualification, sort by automation features and filter by user-friendly interfaces like Intercom. When budget is a priority, filter by cost-effective or freemium options such as JivoChat or tawk.to.

Showing 41-60 out of 66

8.4

SpotScore

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

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Free Trial·

Starts from $20/User/Month

8.3

SpotScore

SignalZen - Live Chat Software

SignalZen

Streamlined live chat for website conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is SignalZen?

"SignalZen is the ultimate solution for live chat on your website, now with the added convenience of being directly connected to Slack. With easy installation and integration options for popular platforms like WordPress, Joomla, and Drupal, as well as Zapier, you can easily engage with your ...

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Free Trial·

Starts from $25/Month

8.3

SpotScore

Re:plain - Live Chat Software

Re:plain

Instantly connect and engage with website visitors.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Re:plain?

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to capture more leads and engage with website visitors in real time. With ...

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Free Trial·

Starts from $3.99, also offers free forever plan

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8.3

SpotScore

Talkative - Live Chat Software

Talkative

Empower your customer connections with Talkative.

Best for: SMB teams · Mid-market · Enterprise

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What is Talkative?

Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...

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Free Trial·

Talkative offers custom pricing plan

8.3

SpotScore

TruChat - Live Chat Software

TruChat

Boost customer engagement with conversational chatbots.

Best for: SMB teams · Mid-market

Start Free Trial

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What is TruChat?

TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one ...

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Free Trial·

Starts from $30/Month, also offers free forever plan

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

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Free Trial·

Starts from $275/Month when Billed Yearly

What buyers evaluate in Live Chat Software
Integration capabilities with CRM, marketing, and analytics platforms to unify customer data
Automation features including AI-powered chatbots and proactive messaging to increase engagement
Multi-channel support enabling chat across websites, social media, SMS, and email for comprehensive customer reach

8.2

SpotScore

typedesk - Live Chat Software

typedesk

Boost customer satisfaction with typedesk's canned responses

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is typedesk?

typedesk is the ultimate tool for customer engagement. Create custom canned responses for your ticketing system quickly and accurately - automatic language detection, analytics and replace tags are all included. Easily share these messages with your team to track and measure performance, making ...

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Free Trial·

Starts from $3.99/Month, also offers free forever plan

8.2

SpotScore

Chative - Live Chat Software

Chative

Efficient customer engagement for seamless communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Chative?

Chative is an innovative live chat platform that facilitates efficient customer engagement across multiple channels. With its advanced features, businesses can manage an unlimited number of conversations in one inbox and provide 24/7 automated service to customers. The platform offers a ...

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Free Trial·

Starts from $8/Month, also offers free forever plan

8.2

SpotScore

Botcopy - Live Chat Software

Botcopy

Revolutionize your chatbot game.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Botcopy?

Botcopy is a digital platform that enhances the chatbot experience by integrating seamlessly with Dialogflow, Google's natural language processing tool. It enables businesses to deploy customized and interactive chatbots on their websites, offering real-time, human-like interactions to engage ...

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Free TrialTry Free →·

Starts from $19/Month

8.2

SpotScore

Wowchat - Live Chat Software

Wowchat

Streamline communication and build customer loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Wowchat?

Wowchat is an efficient online chat tool that can be easily integrated into any website, making it convenient for businesses to communicate with their customers. It offers automatic chat routing, enabling faster customer service and predefined responses to improve communication speed. With a ...

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Free Trial·

Starts from $5/User/Month

8.2

SpotScore

Chatlio - Live Chat Software

Chatlio

Boost engagement with our powerful live chat app.

Best for: Mid-market · Enterprise

Start Free Trial

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What is Chatlio?

Chatlio is a powerful live chat app that seamlessly integrates with Slack to enhance visitor engagement and improve customer satisfaction. This easy-to-use app is compatible with all operating systems and can be activated in just three simple steps. Simply authorize and connect it with Slack, ...

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Free Trial·

Starts from $29/Month

8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Free Trial·

Starts from $199/Month

8.1

SpotScore

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

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Free Trial·

Starts from $239/Year, also offers free forever plan

8.0

SpotScore

BigRadar - Live Chat Software

BigRadar

Stay connected with BigRadar's automated conversations.

Best for: SMB teams · Mid-market · Enterprise

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What is BigRadar?

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...

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Free Trial·

Starts from $39/Month

8.0

SpotScore

Chatamo - Live Chat Software

Chatamo

Revolutionize customer service with intelligent and interactive bots.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Chatamo?

Chatamo is a chatbot platform for building natural-language bots that respond to customers across messaging apps and voice devices, with support for over 100 languages. Its auto-prediction feature suggests responses using text, images, videos, buttons, and maps, and the platform provides ...

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Free Trial·

Starts from $37/Month

7.9

SpotScore

Re:amaze - Live Chat Software

Re:amaze

Boost customer satisfaction with Re:amaze.

Best for: SMB teams · Mid-market

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What is Re:amaze?

If you want to attract and retain happy customers, the key is to communicate with them effectively. That's where Re:amaze comes in. This software is designed with small businesses in mind, bringing customer relationship management back to its roots. Re:amaze makes it easy for you to engage in ...

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Free Trial·

Starts from $29/User/Month

7.8

SpotScore

Channel.io - Live Chat Software

Channel.io

Connect with customers, drive growth, and engage effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Channel.io?

Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company initiatives. With this complete package, businesses can build relationships, manage the customer journey, and ...

Read more about Channel.io
Free Trial·

Starts from $30/Month when Billed Yearly, also offers free forever plan

7.8

SpotScore

Melu Managed Live Chat - Live Chat Software

Melu Managed Live Chat

Convert visitors into sales with secure live chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Melu Managed Live Chat?

Melu is a managed live chat software that helps convert website visitors into leads and sales in no time! Enjoy top-notch customer service with 256-bit encryption for all chat sessions, ensuring your visitors' personal data is always secure. Receive an email notification as soon as a chat ...

Read more about Melu Managed Live Chat
Free Trial·

Melu Managed Live Chat offers custom pricing plan

7.8

SpotScore

ChatSupport - Live Chat Software

ChatSupport

Real connections, better conversions.

Best for: SMB teams

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What is ChatSupport?

Introducing ChatSupport, the ultimate solution for your business's customer communication needs. Our tagline, "Chat, Connect & Convert" captures the essence of our platform that allows real-time chat interactions, seamless connectivity and increased conversion rates. Unlike chatbots, we believe ...

Read more about ChatSupport
Free Trial·

Starts from $19/Month, also offers free forever plan

7.7

SpotScore

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

Best for: SMB teams · Mid-market · Enterprise

GDPR
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watch-demo

Watch Demo

What is Tiledesk?

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

Read more about Tiledesk
Free TrialTry Free →·

Tiledesk offers custom pricing plan

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Frequently Asked Questions About Live Chat Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including LiveChat, Crisp, JivoChat. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Live Chat Software based on verified user reviews and SpotScore are ChatGen, Subiz, RumbleTalk. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Live Chat Software, start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Live Chat Software on Spotsaas offer a free plan or free trial. Popular free options include LiveChat, Crisp, JivoChat. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Intercom, LiveChat, tawk.to. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].