Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · CRM Software
Salesforce earns a 4.53/5 from 710 reviews and the top SpotScore of 9.8, remaining the default for enterprise revenue teams that need a deeply customizable platform with a large ecosystem of integrations and third-party apps. Pipedrive scores 4.67/5 from 3,347 reviews at a 9.6 SpotScore — the highest rating among tools with significant review volume — and is purpose-built for sales reps who want a fast deal-focused pipeline view with minimal admin overhead. Freshsales earns a 4.67/5 from 536 reviewers at a 9.3 SpotScore and includes a freemium tier, making it one of the most attractive entry points for SMB sales teams moving their pipeline off spreadsheets for the first time.
CRM software tracks contacts, deals, and customer interactions to help sales teams manage their pipeline and close revenue more consistently. The main buyers are sales managers, RevOps leads, and founders at B2B companies with active outbound or relationship-driven sales motions.
Quick picks for CRM Software
- Best overall — Salesforce
- Best for deal-focused sales teams — Pipedrive
- Best for SMBs moving off spreadsheets — Freshsales
- Best free option — Zoho CRM
Who gets the most from CRM Software
- 1Sales managers leading sales automation initiatives in SaaS or Martech companies
- 2Account executives in consulting firms managing client relationships and sales pipelines
- 3Small business owners or marketing managers seeking integrated CRM and marketing automation
How to choose CRM Software
If you prioritize cost-effectiveness and ease of use, filter by Freemium or Free Trial options and sort by user rating; for enterprise-grade customization and reliable analytics, filter by Enterprise deployment and sort by highest rating.
Showing 21-40 out of 492
9.2
SpotScore
EngageBay
Streamline your marketing and grow your business effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is EngageBay?
EngageBay Marketing Automation allows businesses to streamline their marketing functions, and engage with their prospects and customers. With branded templates, powerful visual marketing tools and dashboard reporting, it allows you to build out a streamlined prospecting process, nurture leads, ...
Read more about EngageBayStarts from $13.79/User/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore

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What is Pipeline CRM?
Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams can collaborate seamlessly and improve their productivity. The customizable ...
Read more about Pipeline CRMStarts from $25/User/Month when Billed Yearly
9.1
SpotScore

PlanPlus Online
Maximize your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is PlanPlus Online?
PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritization, goal setting, and calendar coordination, merging CRM and personal ...
Read more about PlanPlus Online
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9.1
SpotScore

Method CRM
Streamline your sales and grow your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Method CRM?
Method CRM is a robust, easy-to-use solution that combines contact management with sales automation and marketing features to help you sell more efficiently and effectively. With our integrated calendar and leading capabilities for e-mail, telephone, SMS, mobile and social communications, you ...
Read more about Method CRM9.1
SpotScore

Pipeliner CRM
Streamline your business with powerful CRM technology.
Best for: SMB teams · Mid-market · Enterprise
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What is Pipeliner CRM?
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be accessed from any computer with an Internet connection, eliminating the ...
Read more about Pipeliner CRM9.1
SpotScore

OnePageCRM
Streamline your customer relationships with OnePageCRM.
Best for: SMB teams · Mid-market · Enterprise
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What is OnePageCRM?
OnePageCRM is an all-in-one customer relations management software that is easy to use, and is designed specifically for small and medium businesses. OnePager CRM can help you automate your customer relationship by managing every aspect of it, including your customer's information, contacts, ...
Read more about OnePageCRM9.1
SpotScore

Salesflare
Boost your sales with streamlined CRM technology.
Best for: SMB teams · Mid-market · Enterprise
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What is Salesflare?
Salesflare is a CRM software designed for small businesses that helps your sales team track their activities, manage their leads, and increase their sales through email marketing. It comes with a number of interesting features such as activity stream (realtime activity tracking), lead scoring, ...
Read more about Salesflare9.1
SpotScore

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What is Zendesk Sell?
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...
Read more about Zendesk Sell9.1
SpotScore

HubSpot CRM
Streamline your sales and marketing efforts with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is HubSpot CRM?
HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you need to work with your leads, create powerful campaigns, convert quality ...
Read more about HubSpot CRM9.1
SpotScore

NetHunt CRM
Streamline your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is NetHunt CRM?
NetHunt CRM is a customer relationship management software for small businesses and enterprise level sales organizations. NetHunt CRM has built in features to manage opportunities, leads, and customers. The software is easy to use with a wizard driven interface that guides users through all the ...
Read more about NetHunt CRM9.1
SpotScore

Streak
Streamline your sales with Streak's power and simplicity.
Best for: SMB teams · Mid-market · Enterprise
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What is Streak?
The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out of the box integration with salesforce.com makes it easy to get up and running in just minutes by ...
Read more about Streak9.1
SpotScore

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What is Act!?
Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It integrates with Microsoft Outlook, supports customizable layouts, and includes marketing automation for follow-up ...
Read more about Act!Starts from $30/User/Month
9.0
SpotScore

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What is Membrain?
Membrain is sales enablement software designed for large multi-location organizations with complex sales processes. This cloud-based CRM and sales productivity solution is specifically designed to help organizations manage prospects, customers, territories, teams, and strategic accounts. With ...
Read more about MembrainStarts from $49/User/Month
9.0
SpotScore

Odoo CRM
Efficiently manage your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Odoo CRM?
The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact records and sales. The intuitive interface allows you to create accounts, send ...
Read more about Odoo CRM9.0
SpotScore

SuperOffice CRM
Efficiently streamline your business with SuperOffice.
Best for: SMB teams · Mid-market · Enterprise
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What is SuperOffice CRM?
SuperOffice CRM is a web-based CRM for European sales, marketing, and customer service teams at small to mid-sized businesses. It centralizes customer activity, contact records, and deal tracking so reps spend less time switching between tools and more time on outreach. The interface is ...
Read more about SuperOffice CRMSuperOffice CRM offers custom pricing plan
9.0
SpotScore

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What is WORKetc?
WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From tracking leads to managing customer relationships, this software will keep you in the know with a private ...
Read more about WORKetc9.0
SpotScore

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What is Workbooks CRM?
Workbooks CRM is a cloud-based platform for small to medium-sized businesses that need CRM, marketing, order management, and customer support in one tool without enterprise-tier pricing. It covers the full revenue cycle from lead capture through invoicing, reducing the need for finance and ...
Read more about Workbooks CRM9.0
SpotScore

Kapture CRM
Efficiently manage and grow your business with Kapture CRM.
Best for: SMB teams · Mid-market · Enterprise
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What is Kapture CRM?
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to your business through collaboration features that sync seamlessly with your
Read more about Kapture CRM9.0
SpotScore

Microsoft Dynamics 365 for Sales
Streamline your sales for success.
Best for: SMB teams · Mid-market · Enterprise
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What is Microsoft Dynamics 365 for Sales?
Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, and AI-driven sales insights with native integration across the Microsoft ...
Read more about Microsoft Dynamics 365 for Sales9.0
SpotScore
User.com
Accelerate conversions with User.com's powerful automation.
Best for: SMB teams · Mid-market · Enterprise
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What is User.com?
User.com is an all-in-one customer engagement platform for startups and growing SaaS companies that need CRM, live chat, email automation, push notifications, and user tracking without stitching together multiple tools. It centralizes all customer communication channels and lets teams build ...
Read more about User.comUser.com offers custom pricing plan











