9.0
Spot Score
Bigin by Zoho CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams
Free Trial & Free Plan Available
Starts from $7 / User / Month when Billed Yearly, also offers free forever plan
Antech Microsystem Pvt.Ltd
Investacc
Hire
Bedrock SuccessTrusted by many companies including Antech Microsystem Pvt.Ltd
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed from any web browser and provides real time updates on sales progress.
Pricing
Starts from $7 / User / Month when Billed Yearly
Free Trial available
Best For
Best suited for small teams and solo users
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Bigin by Zoho CRM Software Demo
Bigin by Zoho CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Bigin by Zoho CRM
- Team types
- Small Business
Why teams choose Bigin by Zoho CRM
Real-time updates keep teams informed.
Integration with email and calendar enhances productivity.
User-friendly interface simplifies navigation.
Is Bigin by Zoho CRM right for you?
What buyers should know before shortlisting Bigin by Zoho CRM
Bigin by Zoho CRM is a fantastic choice for small businesses and startups seeking a simple yet effective CRM solution. Its standout strength lies in its intuitive, user-friendly design, making setup and daily operations seamless even for teams with minimal technical expertise.
The visual pipeline management is a favorite among users, as it simplifies lead tracking and sales processes, while features like email integrations and workflow customization add to its practicality. Additionally, Bigin is budget-friendly, offering robust functionality at a fraction of the cost of more complex CRMs, which is especially appealing to smaller businesses with tight budgets.
That said, Bigin does have certain limitations. Its scalability caters predominantly to smaller operations, and integrations with third-party tools are more limited compared to full-fledged CRM systems.
Some users also note smaller opportunities for customization and a lack of advanced features for larger or more complex workflows. Despite these drawbacks, Bigin remains a solid and highly efficient CRM for businesses at an early stage, helping them stay organized and grow their customer relationships.
Bigin by Zoho CRM pros and cons
- Bigin by Zoho CRM pros
Real-time updates keep teams informed.
Integration with email and calendar enhances productivity.
User-friendly interface simplifies navigation.
- Bigin by Zoho CRM cons
Customization options may not meet all needs.
New users may find the interface complex.
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What is the pricing of Bigin by Zoho CRM?
Bigin by Zoho CRM Pricing Plans
Free
Single Pipeline
500 Records
Instant Workflows (3)
Telephony
Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration
Show more +
Express
Includes features of Free plan, plus
Team Pipelines (3)
50,000 Records
Instant Workflows (10)
Email Integration
Show more +
Premier
Includes features of Express Edition plan. plus
Team Pipelines (5)
100,000 Records
Advanced workflows (30)
Advanced automation with stage transition rules
Show more +
Bigin by Zoho CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.
What buyers like
- Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
- Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
- Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.
Common complaints
- Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
- Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
- Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
What users are saying
MM
Mahesh M
02/08/24
"Great CRM for Small CRM"
What do you like best about Bigin by Zoho CRM? It provides a user-friendly interface, customization options, and automation features to help ...
Read more
AU
Anonymous User
01/15/24
"SME Lifesaver"
What do you like best about Bigin by Zoho CRM? Easy to use CRM system with affordable plans, and great pipeline management for our SME. Simple enough ...
Read more
EK
Enes K
01/10/24
"Good for B2B Sales"
What do you like best about Bigin by Zoho CRM? Very easy to install. Easy to explain to the team What do you dislike about Bigin by Zoho CRM? It is a ...
Read more
NM
Nazar M
01/09/24
"A great CRM to start with!"
What do you like best about Bigin by Zoho CRM? I love the simplicity and intuitive design. Previously used HubSpot, it had a very complicated ...
Read more
AU
Anonymous User
01/09/24
"Average CRM"
What do you like best about Bigin by Zoho CRM? Ease of use. Deal and Lead alignments. Pipeline updates What do you dislike about Bigin by Zoho ...
Read more
AU
Anonymous User
01/09/24
"Average CRM"
What do you like best about Bigin by Zoho CRM? Ease of use. Deal and Lead alignments. Pipeline updates What do you dislike about Bigin by Zoho ...
Read more
- See if Bigin by Zoho CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Bigin by Zoho CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Bigin by Zoho CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Bigin by Zoho CRM.
Certifications
Developer & data
Alternatives to Bigin by Zoho CRM
Bigin by Zoho CRM Customers
Antech Microsystem Pvt.Ltd
Investacc
Hire
Bedrock Success
Bigin by Zoho CRM Support Options
Frequently Asked Questions About Bigin by Zoho CRM
Common questions buyers ask before choosing Bigin by Zoho CRM.
Bigin by Zoho CRM is a CRM Software. Bigin by Zoho CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of Bigin by Zoho CRM: Customization options may not meet all needs.; New users may find the interface complex.; Pricing can be a barrier for smaller businesses..
Some top alternatives to Bigin by Zoho CRM includes ClickUp, Zoho CRM, Freshsales, Salesforce and Bigly Sales.
Bigin by Zoho CRM offers Free Trial, Freemium, Subscription pricing models
The starting price of Bigin by Zoho CRM is $7/User/Month when Billed Yearly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].