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9.0

SpotScore

WORKetc

WORKetc Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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WORKetc offers custom pricing plan

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What is WORKetc?

WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From tracking leads to managing customer relationships, this software will keep you in the know with a private portal for you to easily manage all your leads.

Pricing

  • WORKetc offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

WORKetc Software Demo

WORKetc was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider WORKetc

Team types
Freelancers / Consultants, Large Enterprises

Why teams choose WORKetc

  • Easy to use for all team members.

  • Effective lead tracking keeps teams organized.

  • Private portal enhances data management.

Is WORKetc right for you?

What buyers should know before shortlisting WORKetc

WORKetc is a robust all-in-one business management platform that has consistently impressed users with its versatility and seamless integration of multiple features. It stands out as more than just a CRM, offering comprehensive tools for project management, billing, customer support, and communication.

The ability to centralize key business processes ensures transparency and collaboration across departments, making it ideal for both small businesses and larger, geographically dispersed teams. Many users praise its intuitive interface, powerful search functionality, and automation capabilities, which streamline workflows and improve efficiency.

Features like project templates, integration with tools like QuickBooks and Google Apps, and customizable tagging options add significant value, enhancing organization and communication. While the platform largely excels, some users have noted that its mobile app could be more refined for cross-platform usage.

However, ongoing updates are addressing these concerns. Overall, WORKetc is a dependable, well-rounded solution that adapts to diverse business needs, enabling teams to work smarter and faster.

Pros and cons

WORKetc pros and cons

  • WORKetc pros
  • Easy to use for all team members.

  • Effective lead tracking keeps teams organized.

  • Private portal enhances data management.

  • WORKetc cons
  • Not suitable for larger organizations.

  • Limited advanced features may hinder growth.

4.4/5 rating
66 verified reviews
Free trial available

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See how it stacks up

Compare WORKetc side-by-side with top CRM Software alternatives.

Bigin by Zoho CRM
Bitrix24
Microsoft Dynamics 365 for Sales
+8 more
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What is the pricing of WORKetc?

WORKetc uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingWORKetc offers custom pricing
Pricing Model
SubscriptionQuotation Based

Weighing your options?

Not sure if WORKetc fits your budget?

WORKetc reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 66 reviews, with strong overall satisfaction.

What buyers like

  • Combines CRM, project management, billing, and support in one platform.
  • Automates repetitive processes with customizable workflows.
  • Centralized system improves interdepartmental communication and collaboration.

Common complaints

  • Mobile app has limited functionality compared to the desktop version.
  • Feature depth can overwhelm new users without proper onboarding.
  • Marketplace lacks advanced add-ons, limiting extensibility.

4.4

Very Good

Based on 107 ratings & 66 reviews

Are you using WORKetc?

Rating Distribution

Excellent

(49)

Very Good

(14)

Good

(2)

Poor

(0)

Terrible

(1)

What users are saying

AU

Anonymous User

01/12/22

5 out of 5

"Helps us with our eblasts and keeping track of details about customers"

What do you like best about WORKetc? Makes preparing eblasts simple. I also save important info about leads and potential leads in the notes. ...

Read more

AU

Anonymous User

01/12/22

5 out of 5

"Helps us with our eblasts and keeping track of details about customers"

What do you like best about WORKetc? Makes preparing eblasts simple. I also save important info about leads and potential leads in the notes. ...

Read more

C

Cameron

08/19/21

5 out of 5

Automation and easy accessibility throughout all phases of the project

PROS: I like WORKetc's automation and that every department head can access all the phases of a project easily and with comfort. CONS: Nothing to ...

Read more

C

Cameron

08/19/21

5 out of 5

Automation and easy accessibility throughout all phases of the project

PROS: I like WORKetc's automation and that every department head can access all the phases of a project easily and with comfort. CONS: Nothing to ...

Read more

J

Jason

07/16/21

4 out of 5

A great CRM system and has helped improve communication as well

PROS: I really like the fact that WORKetc is more than just a CRM system to keep all of our contacts in one place. We use it for everything from ...

Read more

A

Anna

05/31/21

4 out of 5

Easy access to every client communication and files

PROS: Every communication with my clients is accessible in one click. WORKetc's main search box is my #1 tool for finding anything and it make it very ...

Read more

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  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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What are the features of WORKetc?

50%

Feature coverage

20 of 40 tracked features

The process of analyzing, organizing, and monitoring a company's or organization's costs and expenditures is known as Budget management. Man…

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Issue management is the method of identifying and resolving problems. For example, employee or vendor issues, technology failures, and suppl…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

The most effective technique to manage the timeline factor is to track milestones. Effective project planning concentrates on the most criti…

Percent Complete is a field calculated based on Actual Duration and Duration, and it shows how far the project or tasks have progressed. Whe…

Portfolio management is means managing an individual's assets in order to optimize earnings over a specific period of time. Project portfoli…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

Project planning is a subset of project management, and it refers to the use of schedules such as Gantt charts to plan and track progress wi…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

A requirement is a need or expectation from a stakeholder that a product, service, or solution must satisfy to be useful. Requirements are o…

The process of pre-planning, scheduling, and distributing your resources to maximum efficiency is known as resource management. A resource i…

Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

The process of recording and tracking hours spent and expenses related to projects is known as time and expense. Multiple timesheet and expe…

Security & Compliance

WORKetc security and data handling

Key compliance certifications and security features for IT and security teams evaluating WORKetc.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

WORKetc Support Options

Customer Service24/7 (Live rep)Online
LocationSan Francisco, California

Connect with WORKetc

Frequently Asked Questions About WORKetc

Common questions buyers ask before choosing WORKetc.

WORKetc is a CRM Software. WORKetc offers Contact Management, Call Logging, Product Catalog, Lead Scoring, Project Management and many more functionalities.

Buyers commonly note the following limitations of WORKetc: Not suitable for larger organizations.; Limited advanced features may hinder growth.; Basic reporting may not suffice for data analysis..

Some top alternatives to WORKetc includes Bigin by Zoho CRM, Bitrix24, Microsoft Dynamics 365 for Sales, SimpleCRM and StudioCloud.

WORKetc offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the WORKetc as of now.

The starting price is not disclosed by WORKetc. You can visit WORKetc pricing page to get the latest pricing.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].