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9.0

Spot Score

Kapture CRM - CRM Software

Kapture CRM

Efficiently manage and grow your business with Kapture CRM.

4.4

(24)
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Starts from $15/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Kapture CRM?

Affiliate Disclosure

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to your business through collaboration features that sync seamlessly with your device.

Pricing

  • Starts from $15/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Kapture CRM software demo

Do you work for Kapture CRM? Take Control of this page. Click here

Kapture CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Kapture CRM Features

Features Score:

Alerts (Escalation)
Analytics (ROI Tracking)
Automated Routing
Call Logging
Campaign Segmentation
Channel Management
Community Forums
Contact Management
Contract (SLA Management)
Customer Support
Customizable Branding
Document Storage
Email Drip Campaigns
Incident Management
Knowledge Base
Known Issue Management
Landing Pages
Lead Management
Lead Nurturing
Lead Scoring
List Management
Live Chat
Macros (Templated Responses)
Marketing Automation
Multi-Channel Communication
Product Catalog
Project Management
Quotes (Proposals)
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management
Website Visitor Tracking

Kapture CRM Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Kapture CRM Pricing

  • Starts from $15/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Special

  • Unlimited Tickets

  • Custom Dashboard

  • Omnichannel Ticketing

  • SLA Management

  • CSAT & Feedback Management

Show more +

Essential

  • Omnichannel Ticketing

  • Auto-assign Tickets

  • SLA Management

  • Data Import

  • Web Forms

Show more +

Professional

  • Includes features of Essential plan, plus

  • Custom API

  • Ecommerce Integrations

  • Reports & Analytics

  • Social Media Integrations

Show more +

Enterprise

  • Includes features of Professional plan, plus

  • Custom Reporting

  • Sandbox

  • IP Whitelisting

  • Dashboards

Show more +

Explore in-depth pricing

Screenshots of the Kapture CRM Pricing Page

Kapture CRM pricingKapture CRM pricing

Disclaimer: Pricing information for Kapture CRM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Kapture CRM

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Kapture CRM Reviews & Ratings

4.4

Very Good

Based on 24 ratings & 47 reviews

Rating Distribution

Excellent

(46)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and operational workflows. Its intuitive interface, ease of use, and ability to centralize multiple communication channels have been consistently praised by users, alongside features ...Read more

Kapture CRM pros and cons

  • User-friendly interface and intuitive design, making it accessible for all skill levels.

  • Excellent customer support and proactive assistance in resolving queries and technical issues.

  • Effective ticketing system facilitating faster query resolution and improved productivity.

  • Comprehensive reporting and analytics capabilities for tracking performance and insights.

  • Occasional lags and latency issues affecting system performance during peak usage.

  • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

User Review

AS

anantha s

06/30/23

5 out of 5

"very easy and smooth to control"

What do you like best about Kapture CX? the tool is very much easy to use and the very smooth the way it routing pages What do you dislike about ...

Read more

AS

Abdullah S

11/26/22

5 out of 5

"The experience is very good I woa very good uld strongly recommend my friend to use the software"

What do you like best about Kapture CX? The Kapture is very easy to use, it helps us to work easily. By Using Kapture, you can safe your more ...

Read more

AU

Anonymous User

09/20/22

5 out of 5

"Kapture CRM Review"

What do you like best about Kapture CX? It's fast and easy to use also it has the best interface to integrate with the data of the customer which ...

Read more

AU

Anonymous User

08/23/22

5 out of 5

"Good CRM solution"

What do you like best about Kapture CX? Very simple, good reports, good support support What do you dislike about Kapture CX? none. Meet our ...

Read more

View all Reviews

Kapture CRM Customers

Treebo-logo

Treebo

SOS Children's Village-logo

SOS Children's Village

FCM Travel Solutions-logo

FCM Travel Solutions

Transasia-logo

Transasia

Wipro-logo

Wipro

Century-logo

Century

Kodak-logo

Kodak

TATA-logo

TATA

Netmeds-logo

Netmeds

Abhibus-logo

Abhibus

Radisson-logo

Radisson

Sarovar-logo

Sarovar

ACC-logo

ACC

Prestige-logo

Prestige

Ford-logo

Ford

Kapture CRM Support

Contact

+1 415-630-6777

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Coral Springs, Florida

Reach out to Kapture CRM Social channels

Kapture CRM Instagram

Kapture CRM YouTube

Kapture CRM LinkedIn

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Kapture CRM is a CRM Software. Kapture CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, Thryv, Pipedrive, Zoho CRM and CRMdesk.

Yes, Kapture CRM provides API.

Yes, Kapture CRM provides a mobile app.

Kapture CRM is located in Coral Springs, Florida

Kapture CRM offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Kapture CRM as of now.

The starting price of Kapture CRM is $15/User/Month when Billed Yearly

This software is researched and edited by

author img
Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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