9.1
SpotScore
Pipeline CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Free Trial Available
GDPRStarts from $25 / User / Month when Billed Yearly
Fujifilm
Monograma
Matific
RCG Ventures
Reece Supply CompanyTrusted by teams including Fujifilm
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Pipeline CRM
Pipeline CRM at 4.5/5 from 1,467 reviews and SpotScore 9.1 serves Sales Managers and Account Executives at small to medium-sized businesses with 11–200 employees. The interface requires minimal training for new hires. Pricing starts with a free trial and scales affordably for growing teams, though some users report navigation delays that slow data entry workflows.
Pipeline CRM is a web-based sales platform that replaces spreadsheet tracking and manual pipeline updates. It cuts time spent on administrative tasks by centralizing contact, deal, and activity data in one interface.
Quick picks:
What is Pipeline CRM?
Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams can collaborate seamlessly and improve their productivity. The customizable features allow users to view all their deals in one place and filter them to find relevant information quickly. It also helps convert leads and facilitates cross-selling, up-selling, and managing ongoing relationships. The software enables businesses to set a daily agenda, making it easier to stay on top of deals and tasks. Don't miss out on unlocking the true potential of your sales team with Pipeline CRM.
Pricing
Starts from $25 / User / Month when Billed Yearly
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Pipeline CRM Software Demo
Pipeline CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Pipeline CRM
- Use cases
- Sales Automation, SaaS companies, Consulting firms
- Team types
- Sales Managers, Account Executives
- Company size
- 11-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Pipeline CRM
User-friendly and intuitive interface enabling quick onboarding
Highly customizable fields and layouts to fit specific workflows
Affordable pricing providing excellent value for small businesses
Is Pipeline CRM right for you?
Best CRM for SMBs needing simple, customizable sales pipeline management.
Choose Pipeline CRM if
- You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
- You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
- You need affordable CRM software with customizable fields tailored to your sales workflow.
Consider alternatives if
- Your company requires advanced CRM features and enterprise-grade capabilities.
- You depend heavily on deep third-party app integrations and extensive plugin ecosystems.
What buyers should know before choosing Pipeline CRM
Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding time.
Features like unlimited customizable fields, web-based accessibility, and a robust sales funnel tracker cater to businesses looking for flexible solutions. Users particularly value the integration capabilities with tools like Gmail and Mailchimp, as well as the strong, personable customer support, which feels more like a partnership than a transaction.
Despite its many strengths, some users note that it might lack the depth required to handle more complex sales pipelines or advanced data analytics. A few reviews also mention occasional clunkiness in certain functionalities and limited compatibility with some external apps.
However, for companies prioritizing affordability, ease of use, and scalability for straightforward sales processes, Pipeline CRM delivers exceptional value.
Pipeline CRM pros and cons
- Pipeline CRM pros
User-friendly and intuitive interface enabling quick onboarding
Highly customizable fields and layouts to fit specific workflows
Affordable pricing providing excellent value for small businesses
- Pipeline CRM cons
Limited advanced features compared to more robust CRM platforms
Occasional clunkiness in navigation and usability
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What is the pricing of Pipeline CRM?
Pipeline CRM Pricing Plans
Start Plan
1 Sales Pipeline
People
250 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Show more +
Develop
2 Sales Pipelines
People
2500 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Show more +
Grow
5 Sales Pipelines
People
Unlimited Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Show more +
Weighing your options?
Not sure if Pipeline CRM fits your budget?
Pipeline CRM reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth.
What buyers like
- Ease of use
- Customizability
- Affordability
Common complaints
- Limited advanced features
- Integration limitations
Are you using Pipeline CRM?
- See if Pipeline CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Pipeline CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Pipeline CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Pipeline CRM.
Certifications
Developer & data
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Why buyers keep looking beyond Pipeline CRM
Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.
Businesses operating in niche markets may find that other CRMs offer tailored functionalities or industry-specific integrations that better align with their unique operational requirements and customer engagement strategies.
Pipeline CRM Customers
Fujifilm
Monograma
Matific
RCG Ventures
Reece Supply Company
PremCom
Rainier Custom Homes
Wire Stone Digital Marketing
TENMAT
MGECOM
Pipeline CRM Support Options
Frequently Asked Questions About Pipeline CRM
Common questions buyers ask before choosing Pipeline CRM.
Pipeline CRM is a CRM Software. Pipeline CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Pipeline CRM is a strong fit if: You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.; You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.. Consider alternatives if: Your company requires advanced CRM features and enterprise-grade capabilities.; You depend heavily on deep third-party app integrations and extensive plugin ecosystems..
Buyers commonly note the following limitations of Pipeline CRM: Limited advanced features compared to more robust CRM platforms; Occasional clunkiness in navigation and usability; Shallow integration depth with external apps and limited marketplace connectors.
Some top alternatives to Pipeline CRM includes Bigin by Zoho CRM, Creatio CRM, Freshsales, Tapdesk and SalesNexus.
Pipeline CRM offers Free Trial, Subscription pricing models
The starting price of Pipeline CRM is $25/User/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].