9.0
SpotScore
SuperOffice CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2SuperOffice CRM offers custom pricing plan
Kennet Equipment Leasing
Printed Cup Company
Knauber
Dialoghaus
IMAPTrusted by teams including Kennet Equipment Leasing
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is SuperOffice CRM?
SuperOffice CRM is a web-based CRM for European sales, marketing, and customer service teams at small to mid-sized businesses. It centralizes customer activity, contact records, and deal tracking so reps spend less time switching between tools and more time on outreach. The interface is straightforward to adopt, though some advanced configuration requires IT involvement.
Pricing
SuperOffice CRM offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
SuperOffice CRM Software Demo
SuperOffice CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SuperOffice CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose SuperOffice CRM
Comprehensive features cover multiple business needs.
Web-based access allows for flexibility and mobility.
Integrates project management with CRM functionalities.
Is SuperOffice CRM right for you?
What buyers should know before choosing SuperOffice CRM
SuperOffice CRM stands out as a highly intuitive and user-friendly platform that meets the diverse needs of sales, marketing, and customer service teams. Its interface is clean, easy to navigate, and requires only a small learning curve, making it one of the more approachable CRM systems on the market.
The flexibility to customize fields, upload templates, and integrate with third-party apps is widely appreciated by users, as it allows for a tailored experience suited to specific business needs. Features like a robust dashboard for tracking and organizing data add real value for teams looking to streamline their workflows.
Additionally, its ability to centralize customer activity and provide quick access to client information is a boon for professionals on the go. However, some users note occasional downtime in its cloud version, which can impact productivity briefly.
While its design is functional, a few have argued that the graphical layout could benefit from modernization. Nonetheless, the reliability of customer support and its overall practicality make SuperOffice CRM a trusted tool for businesses seeking efficiency and organization.
SuperOffice CRM pros and cons
- SuperOffice CRM pros
Comprehensive features cover multiple business needs.
Web-based access allows for flexibility and mobility.
Integrates project management with CRM functionalities.
- SuperOffice CRM cons
New users may find it complex initially.
Higher learning curve compared to simpler CRMs.
Ready to try it?
Get started with SuperOffice CRM
Connect with the team for a personalised demo.
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See how it stacks up
Compare SuperOffice CRM side-by-side with top CRM Software alternatives.
What is the pricing of SuperOffice CRM?
SuperOffice CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SuperOffice CRM Pricing Plans
Sales
Enjoy a better pipeline control
Prioritize sales better
Improve productivity
Identify new sales opportunities
Close more sales
Service
Handle all incoming queries
Respond better and faster
Automate and save time
Get insights to improve services
Add channels and self-service options
Marketing
Send impactful, large-scale communications
Capture more leads
Build targeted mailing lists
Ensure GDPR compliance
Track and optimize campaign results
Combined Plans
Utilize the power of the 3-in-1 CRM suite
Combine the plans to create the optimal solution for your business
Weighing your options?
Not sure if SuperOffice CRM fits your budget?
SuperOffice CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 38 reviews, with consistently positive feedback.
What buyers like
- User-friendly interface, making it easy for new users to navigate and learn quickly.
- Full functionality, offering CRM, project management, marketing, ticket systems, and customer support in one platform.
- Flexible and customizable to suit specific business needs, with options to add/remove fields and integrate with third-party apps.
Common complaints
- Frequent cloud outages disrupt functionality, including email services, causing workflow interruptions.
- The abundance of features can feel overwhelming or hidden for some users without adequate guidance.
- Some users found the layout or design outdated, affecting the user experience.
Are you using SuperOffice CRM?
- See if SuperOffice CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of SuperOffice CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
SuperOffice CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating SuperOffice CRM.
Certifications
Developer & data
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SuperOffice CRM Customers
Kennet Equipment Leasing
Printed Cup Company
Knauber
Dialoghaus
IMAP
Sharp
Casea
Asseco Denmark
SuperOffice CRM Support Options
Frequently Asked Questions About SuperOffice CRM
Common questions buyers ask before choosing SuperOffice CRM.
SuperOffice CRM is a CRM Software. SuperOffice CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of SuperOffice CRM: New users may find it complex initially.; Higher learning curve compared to simpler CRMs.; Pricing may be a concern for budget-conscious businesses..
Some top alternatives to SuperOffice CRM includes Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM and CRM.io by 500apps.
SuperOffice CRM offers Subscription, Quotation Based pricing models
The starting price is not disclosed by SuperOffice CRM. You can visit SuperOffice CRM pricing page to get the latest pricing.
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Ready to try it?
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].