HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

What do you like best about HubSpot Sales Hub?I like that it keeps everything related to sales in one place, making it easy to manage leads, deals, emails, and follow-ups. The automation features save a lot of time by handling repetitive tasks, while the clean interface and AI tools make daily work faster and more organized. I also like the improved Sales Workspace, real time reporting, and helpful features like pinned notes that keep important information easy to find.Review collected by ...

What do you like best about HubSpot Sales Hub?I like how detailed HubSpot Sales Hub is and how I can search and filter so fast. I also love that it connects with Claude, as it makes my life easier by allowing me to have a simple conversation to get information about prospects, deal stages, and decision makers. The detailed data points support better integration with Claude. It's a great tool that I use every day, and the initial setup was very easy.Review collected by and hosted on ...

What do you like best about HubSpot Sales Hub?Sales Hub has Forecast and Sequence capabilities.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?Overpriced offering with highly misleading cancellation flow for auto-renewal. We turned off a toggle, gave a reason for cancellation and landed a page that gave us an option for a call. We believed our cancellation was complete, but it was not. And HubSpot's Service team would not honor our intended ...

What do you like best about HubSpot Sales Hub?The option to create folders, so I can customize our business templates and easily have them uploaded.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?I wish I could more easily split each email to half text half photo. Like left and right. I usually opt to making it in canvaReview collected by and hosted on G2.com.

What do you like best about HubSpot Sales Hub?The sales hub helps us organize our customers, segment this in as easy to use UI, easy integrations, excellent customer support, decent performance and a solid price tag on top of it all.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?Workflows and Automations can be a bit complication, but it comes with the territory. It's a powerful software, so it takes some learning. The AI (Breeze) is actually super ...

What do you like best about HubSpot Sales Hub?I like the deals tab in HubSpot Sales Hub. It allows me to easily change the deal stage and track what pricing was discussed. This organized tab helps me manage several deals at a time, enabling me to quickly understand what was previously discussed and enter calls with limited preparation time by providing information at a glance.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?Sometimes there are bugs when ...

What do you like best about HubSpot Sales Hub?I appreciate how thoughtful HubSpot is with data connections. HubSpot is also doing a great job with incorporating AI into the day-to-day and launching new features. I have worked in various CRMs and HubSpot continues to blow it out of the water. It is easy to use and customize per the user's preference. I also implemented many automations to streamline our workflows and efficiencies.Review collected by and hosted on G2.com.What do you dislike ...

What do you like best about HubSpot Sales Hub?It helps me manage my sales workflow, and the email sequencing is fantastic for getting meetings onto my calendar especially if you already have a decent client list.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?It’s a little complicated at first when initially setting upReview collected by and hosted on G2.com.

What do you like best about HubSpot Sales Hub?Integrations are excellent, very comprehensive. I also find HubSpot Sales Hub very user-friendly. Thank you!Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?I like everything about HubSpot Sales Hub. As of now, I dont see any cons. Only pros.Review collected by and hosted on G2.com.

What do you like best about HubSpot Sales Hub?The best feature of the platform is that it reduces manual work of the sales representatives by allowing them to automate follow-up emails, task reminders, and outreach sequences. This reduces manual work and helps ensure no lead is forgotten.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?One of the most annoying feautures of the platform that I came across was cost increases significantly when adding users ...