Thryv

### Product Name

Thryv

The Call Logging feature allows users to record details about phone conversations directly within Thryv. By documenting calls with clients or prospects—such as key discussion points or follow-up actions—businesses can maintain accurate records of interactions. This capability addresses the problem of lost information during verbal communications and enhances team collaboration by providing context for future discussions or actions.

#### Contact Management

The Marketing Automation feature in Thryv allows businesses to automate repetitive marketing tasks such as email campaigns, social media postings, and lead nurturing processes. By automating these functions, companies can save time and resources while ensuring consistent communication with their audience. This feature solves the problem of manual marketing efforts that often lead to inconsistent messaging and missed opportunities, allowing for more effective outreach and engagement strategies.

#### Referral Tracking

The Project Management feature in Thryv facilitates the planning, execution, and monitoring of projects within a single platform. Users can assign tasks, set deadlines, track progress, and collaborate with team members in real-time. This feature addresses the common challenges of project coordination and communication gaps by providing clear visibility into project status and accountability among team members. It ultimately helps teams complete projects on time and within budget.

#### Lead Scoring

The Quotes feature in Thryv allows businesses to create and send professional proposals directly to clients with ease. Users can customize templates to align with their brand, include detailed pricing, and specify terms of service. This feature addresses the challenge of time-consuming proposal generation and ensures that potential clients receive clear, concise information quickly. By streamlining the proposal process, businesses can enhance their chances of closing deals and improve overall customer satisfaction.

#### List Management

Thryv's Contact Management feature provides a centralized database for all client information, making it easy for users to access contact details, communication history, and notes about each client. This comprehensive overview helps eliminate the challenges associated with fragmented client data across various platforms. By streamlining contact management, businesses can foster stronger relationships through informed interactions and personalized service tailored to individual client needs.

Thryv’s Customer Support feature provides users with a comprehensive platform to manage client inquiries and issues seamlessly. It includes tools for tracking support tickets, responding promptly, and analyzing customer feedback. This feature addresses the challenge of maintaining high service standards by ensuring that all customer interactions are logged and monitored. As a result, businesses can enhance their response times and improve overall client satisfaction.

#### Marketing Automation

Thryv’s Referral Tracking feature helps businesses monitor and manage referrals from existing customers. By providing an easy way to track who referred whom, businesses can incentivize satisfied customers to spread the word about their services. This feature addresses the challenge of harnessing word-of-mouth marketing effectively. It allows companies to reward referrers appropriately, driving new business through trusted recommendations.

#### Project Management

With Lead Scoring in Thryv, businesses can prioritize leads based on their engagement level and likelihood to convert. The system evaluates various factors such as interactions with emails or website content to assign scores that help sales teams focus their efforts on the most promising prospects. This feature resolves the issue of inefficient lead management by ensuring that resources are allocated effectively toward leads that are more likely to yield results.

#### Call Logging

With List Management, Thryv enables users to organize and categorize contacts efficiently. This feature helps businesses maintain a structured database by allowing them to create segmented lists based on criteria such as customer behavior, purchase history, or demographics. By solving the problem of disorganized contact information, List Management empowers teams to target specific groups effectively, leading to more personalized marketing efforts and improved customer engagement.

#### Customer Support