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9.3

Spot Score

Thryv - CRM Software

Thryv

Boost sales and build relationships with Thryv.

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Thryv offers custom pricing plan

What is Thryv?

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or create a team in real-time. It allows sales teams to connect with more clients and increase their productivity.

Pricing

  • Thryv offers custom pricing plan

Customer Type

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Thryv software demo

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Thryv was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Thryv is best suited for

  • employee count

    Employee count: 1 to 100 employees

  • industries

    Industries: Small Business Services, Local Marketing, Professional Services, and Home Services

  • Job titles

    Job Titles: Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Benefits of using Thryv

  • Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.

  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.

  • Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.

Explanation of Thryv Key Features

  • ### Product Name

    Thryv

  • The Quotes feature in Thryv allows businesses to create and send professional proposals directly to clients with ease. Users can customize templates to align with their brand, include detailed pricing, and specify terms of service. This feature addresses the challenge of time-consuming proposal generation and ensures that potential clients receive clear, concise information quickly. By streamlining the proposal process, businesses can enhance their chances of closing deals and improve overall customer satisfaction.

    #### List Management

  • With List Management, Thryv enables users to organize and categorize contacts efficiently. This feature helps businesses maintain a structured database by allowing them to create segmented lists based on criteria such as customer behavior, purchase history, or demographics. By solving the problem of disorganized contact information, List Management empowers teams to target specific groups effectively, leading to more personalized marketing efforts and improved customer engagement.

    #### Customer Support

  • Thryv’s Customer Support feature provides users with a comprehensive platform to manage client inquiries and issues seamlessly. It includes tools for tracking support tickets, responding promptly, and analyzing customer feedback. This feature addresses the challenge of maintaining high service standards by ensuring that all customer interactions are logged and monitored. As a result, businesses can enhance their response times and improve overall client satisfaction.

    #### Marketing Automation

  • The Marketing Automation feature in Thryv allows businesses to automate repetitive marketing tasks such as email campaigns, social media postings, and lead nurturing processes. By automating these functions, companies can save time and resources while ensuring consistent communication with their audience. This feature solves the problem of manual marketing efforts that often lead to inconsistent messaging and missed opportunities, allowing for more effective outreach and engagement strategies.

    #### Referral Tracking

  • Thryv’s Referral Tracking feature helps businesses monitor and manage referrals from existing customers. By providing an easy way to track who referred whom, businesses can incentivize satisfied customers to spread the word about their services. This feature addresses the challenge of harnessing word-of-mouth marketing effectively. It allows companies to reward referrers appropriately, driving new business through trusted recommendations.

    #### Project Management

  • The Project Management feature in Thryv facilitates the planning, execution, and monitoring of projects within a single platform. Users can assign tasks, set deadlines, track progress, and collaborate with team members in real-time. This feature addresses the common challenges of project coordination and communication gaps by providing clear visibility into project status and accountability among team members. It ultimately helps teams complete projects on time and within budget.

    #### Lead Scoring

  • With Lead Scoring in Thryv, businesses can prioritize leads based on their engagement level and likelihood to convert. The system evaluates various factors such as interactions with emails or website content to assign scores that help sales teams focus their efforts on the most promising prospects. This feature resolves the issue of inefficient lead management by ensuring that resources are allocated effectively toward leads that are more likely to yield results.

    #### Call Logging

  • The Call Logging feature allows users to record details about phone conversations directly within Thryv. By documenting calls with clients or prospects—such as key discussion points or follow-up actions—businesses can maintain accurate records of interactions. This capability addresses the problem of lost information during verbal communications and enhances team collaboration by providing context for future discussions or actions.

    #### Contact Management

  • Thryv's Contact Management feature provides a centralized database for all client information, making it easy for users to access contact details, communication history, and notes about each client. This comprehensive overview helps eliminate the challenges associated with fragmented client data across various platforms. By streamlining contact management, businesses can foster stronger relationships through informed interactions and personalized service tailored to individual client needs.

Thryv Pricing

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Free Trial

  • Not available

Thryv Pricing

  • Thryv offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Screenshots of the Thryv Pricing Page

Disclaimer: Pricing information for Thryv is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Thryv?

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.

  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.

  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

  • Companies looking for enhanced integrations with existing software systems may find alternative platforms more suitable, particularly if Thryv's integration capabilities do not align with their specific tech stack requirements.

  • Users might explore alternatives if they seek more personalized customer support, as some businesses may prefer vendors known for their responsive and dedicated customer service teams over Thryv's support structure.

Thryv Reviews & Ratings

4.2

Very Good

Based on 201 ratings & 339 reviews

Rating Distribution

Excellent

(309)

Very Good

(23)

Good

(3)

Poor

(2)

Terible

(2)

Expert's Review

Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that successfully streamlines essential tasks such as CRM, social media scheduling, website updates, email marketing, and more. Customers consistently highlight the platform’s ...Read more

Thryv pros and cons

  • Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

  • User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

  • Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

  • Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

  • Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

  • Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

User Review

JW

Jim W

04/30/24

5 out of 5

I spent $5k to learn "Let People Do…

I spent $5k to learn "Let People Do What They Do. You Do What You Do." After that, it was one "company" after another that promised to fix my website ...

Read more

C

Charlonda

04/30/24

5 out of 5

I LOVE MY THRYV

I LOVE MY THRYV! I am so happy that I made the choice to start, they all have been so lovely helpful and just the sweetest and best team of ...

Read more

A

Adam

04/30/24

5 out of 5

Easy to deal with.

Date of experience: April 30, 2024

T

Thomas

03/24/24

5 out of 5

Chase gives fantastic service and calls…

Chase gives fantastic service and calls me frequently to check in and give me insight as to how he is keeping an eye on our campaign and how he is ...

Read more

Thryv Customers

Eric Guel Photography-logo

Eric Guel Photography

Green Tech Cleaning-logo

Green Tech Cleaning

Hair by Sierra-logo

Hair by Sierra

At Whits End Grooming-logo

At Whits End Grooming

Unicorn Air and Heat-logo

Unicorn Air and Heat

Thryv Support

Contact

+1 844-339-6334

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Dallas, Texas

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Thryv is a CRM Software. Thryv offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.

Some top alternatives to Thryv includes monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta and Salesforce Sales Cloud.

Yes, Thryv provides API.

Yes, Thryv provides a mobile app.

Thryv is located in Dallas, Texas

Thryv offers Quotation Based pricing model

Yes, Thryv can integrate with Quickbooks, Stripe Payments, Zoom, Google Meet and many more.You can find more integration for Thryv here

The starting price is not disclosed by Thryv. You can visit Thryv pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.