9.2
Spot Score
Zoho ContactManager Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
GDPRStarts from $12.50 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Zoho ContactManager
Zoho ContactManager is a CRM tool primarily used by sales teams tracking client interactions and small business owners handling multiple contacts. With a rating of 4.2/5 from 105 reviews, it is broadly validated, indicating a generally positive reception among its users.
The tool's streamlined and simple user interface enhances productivity, making it easier for users to follow up with clients and monitor interactions efficiently. Additionally, its affordability and easy integration with existing infrastructure provide services similar to more expensive tools, making it an attractive option for small to medium businesses. However, the initial setup and customization can be overwhelming due to the multitude of features, which may require additional support for a smoother experience.
Quick facts about Zoho ContactManager
What is Zoho ContactManager?
Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interface. Keep track of your contacts' information; Zoho ContactManager includes an integrated CRM tool to helps to take that next step in business.
Pricing
Starts from $12.50 / Month
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Zoho ContactManager Software Demo
Zoho ContactManager was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zoho ContactManager
- Use cases
- Small businesses needing centralized contact management, Freelancers managing client communications, Medium businesses seeking affordable CRM integration
- Team types
- Sales teams tracking client interactions, Customer support teams managing contact info
- Company size
- 1-50 employees, 51-200 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Zoho ContactManager
User-friendly and streamlined interface that enhances productivity
Affordable pricing with robust features and easy integration
Centralized contact management improving organizational efficiency
Is Zoho ContactManager right for you?
Best for small to medium businesses needing affordable, integrated contact and CRM management.
Choose Zoho ContactManager if
- You are a small business or freelancer needing centralized contact management with CRM features.
- Your team values a simple, streamlined interface to track client interactions and communications.
- You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
- You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
- Your workflows demand high performance with fast load times and highly accurate data handling.
What buyers should know before shortlisting Zoho ContactManager
In the past 12 months, users have praised this contact management tool for its user-friendly interface and streamlined approach. They appreciate how easy it is to disseminate information and track interactions with clients and partners, ultimately enhancing productivity and relationship management.
The tool's affordability and seamless integration with existing infrastructure have been highlighted as key strengths, providing cost-effective solutions for contact management. While some users have suggested improvements, such as enhanced reporting capabilities and interface customization, the overall positive sentiment towards the tool remains strong.
The ability to organize and monitor contacts efficiently, as well as the flexibility and robustness it offers, are key benefits users have realized. Despite minor drawbacks like the merging feature and initial learning curve, the tool's effectiveness in centralizing contact information and boosting team collaboration stands out.
Overall, this tool's simplicity, affordability, and effectiveness in managing contacts make it a valuable asset for businesses seeking efficient CRM solutions. Its ability to streamline tasks, enhance communication, and improve organization has proven beneficial for many users, making it a worthwhile choice for contact management needs.
Zoho ContactManager pros and cons
- Zoho ContactManager pros
User-friendly and streamlined interface that enhances productivity
Affordable pricing with robust features and easy integration
Centralized contact management improving organizational efficiency
- Zoho ContactManager cons
Initial setup can be overwhelming due to many features and suites
User interface lacks distinctiveness and could be more integrated
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What is the pricing of Zoho ContactManager?
Zoho ContactManager Pricing Plans
Free
Single User
500 Contacts
10 Deals
Web-to-Contacts Form
Zoho Mail Integration
Show more +
Smart
$12.50
/Month
Unlimited users
10,000 Contacts
1000 Deals
120 Custom Fields
Includes features of Free plan, plus
Show more +
Ultra
$20.83
/Month
Unlimited users
Unlimited Contacts
Unlimited Deals
120 Custom Fields
Includes features of Smart plan.
Zoho ContactManager reviews and ratings
Buyer sentiment
Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.
What buyers like
- Ease of use
- Affordability
- Integration capabilities
Common complaints
- Setup complexity
- Performance issues
What users are saying
R
Rosalyn
09/25/21
It's got some useful features
PROS & CONS What are the best aspects of this product? The thing that I like about this tool is how streamlined and simple it is. It is very ...
Read more
L
Lorenz
09/17/21
The best of its kind
PROS & CONS What are the best aspects of this product? I like how this has made it easy to disseminate information such as company contacts with the ...
Read more
M
Morris
08/02/21
I can do my job in minutes
PROS & CONS What are the best aspects of this product? I appreciate how this tool has empowered us and made it easier to monitor clients and ...
Read more
E
Esta
07/19/21
Affordable tool for contact management
PROS & CONS What are the best aspects of this product? For me, the best thing about this tool is how affordable it is. For the price you pay for it, ...
Read more
O
Olaf
07/01/21
Works well at managing contacts
PROS & CONS What are the best aspects of this product? I love how easily and quickly this tool integrated with our existing IT infrastructure. It is ...
Read more
D
Devonte
06/15/21
Worth the price
PROS & CONS What are the best aspects of this product? I found this tool to be user-friendly and I didn't have to deal with a steep learning curve ...
Read more
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- A demo or quick answers, your call
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What are the features of Zoho ContactManager?
An appointment scheduling solution, often known as an appointment booking system or appointment management software, allows service provider…
You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the cur…
Importing involves adding your previous contacts to your phone after a reset, whereas exporting entails updating your backup contact list. C…
Customer Pipeline is a feature that is designed to facilitate the management of customer relationships for businesses. It refers to a struct…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…
Finding potential consumers for your company is what sales prospecting entails. Prospecting is always the starting step, regardless of the s…
A search filter is a feature that allows a visitor to narrow down the search results on a product listing page, such as by size, color, pric…
Contacts and contact groups can be shared among any or all users with shared contacts. This gives the chosen users access to the shared cont…
Zoho ContactManager security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zoho ContactManager.
Certifications
Security features
Developer & data
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Zoho ContactManager Support Options
Frequently Asked Questions About Zoho ContactManager
Common questions buyers ask before choosing Zoho ContactManager.
Zoho ContactManager is a CRM Software. Zoho ContactManager offers Shared Contacts, Search (Filter), Prospecting Tools, Customer Pipeline, Contact Import-Export and many more functionalities.
Zoho ContactManager is a strong fit if: You are a small business or freelancer needing centralized contact management with CRM features.; Your team values a simple, streamlined interface to track client interactions and communications.. Consider alternatives if: You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.; Your workflows demand high performance with fast load times and highly accurate data handling..
Buyers commonly note the following limitations of Zoho ContactManager: Initial setup can be overwhelming due to many features and suites; User interface lacks distinctiveness and could be more integrated; Performance issues such as slow loading times and data accuracy concerns.
Some top alternatives to Zoho ContactManager includes Bigin by Zoho CRM, Zoho One, Zoho CRM, Salesforce and monday sales CRM by monday.com.
Zoho ContactManager offers Free Trial, Freemium, Subscription pricing models
The starting price of Zoho ContactManager is $12.50/Month
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].