Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Call Center Software
TalkDesk leads the pack with a SpotScore of 9.8/10, reflecting its high user satisfaction across 3,656 ratings. Nextiva matches TalkDesk's user rating at 4.4/5 but distinguishes itself with flexible pricing options, including a free trial and quotation-based plans. CloudTalk also scores a 9.6/10 SpotScore and offers a similar pricing flexibility, making it a strong contender for those seeking trial options before committing.
Call center software streamlines communication for customer support teams, particularly in large enterprises and growing tech companies that handle high volumes of customer interactions.
Quick picks for Call Center Software
- Best overall — TalkDesk
- Best for flexible pricing — Nextiva
- Best for trial options — CloudTalk
- Best free option — Freshdesk Contact Center (Formerly Freshcaller)
Who gets the most from Call Center Software
- 1Customer Service Managers overseeing multi-channel support teams
- 2Sales Managers coordinating sales automation and call campaigns
- 3Account Executives in SaaS or Martech firms managing outbound and inbound calls
How to choose Call Center Software
If you prioritize seamless CRM integration and multi-channel support, filter by products with strengths in integration and unified platforms. For reliable call quality and responsive support, sort by user ratings emphasizing call clarity and customer service responsiveness.
Showing 41-60 out of 75
8.1
Spot Score

Sharpen
Efficiently manage your customer calls and boost satisfaction.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Sharpen?
Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call center software provides features such as live chat functionality, fax integration, outbound dialing, ...
Read more about SharpenStarts from $5
8.1
Spot Score

Dialer360
Streamline your contacts and communication effortlessly.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...
Read more about Dialer3608.0
Spot Score

Mobcall
Revolutionizing your business outcomes, effortlessly.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Mobcall?
Introducing Mobcall, the revolutionary call monitoring software designed to elevate your business results. With cutting-edge technology, it maximizes your marketing and sales efforts while improving team performance. Mobcall streamlines all communication channels, giving you effortless control ...
Read more about MobcallMobcall offers custom pricing plan

- Shortlisted in minutes, not days
- Matched to your business
- Trusted by 250K+ software buyers every month
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
8.0
Spot Score

Add to compare
What is Dial800?
Dial800 is an innovative product that blends analytics-powered communication with cloud-based solutions for businesses looking to connect more effectively. It provides a range of responsive services, including real-time data, analytics, and tracking for calls and texts. Gone are the days of ...
Read more about Dial800Starts from $50/Month
8.0
Spot Score

Moizvonki
Transform phone calls into actionable insights.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Moizvonki?
Moizvonki is a cutting-edge cloud service for collecting and analyzing calls for businesses. With this innovative tool, you can customize which calls are sent to analytics, add additional information to events, and even set goals in analytics. Plus, Moizvonki seamlessly integrates with popular ...
Read more about Moizvonki7.9
Spot Score

CallerReady
Maximize leads, convert sales, reach success.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is CallerReady?
. CallerReady is the ultimate solution for automating your lead-to-call process. Our customizable Sales CRM gives you the power to seamlessly qualify, transfer, and convert your leads. Whether you're focused on selling calls or closing sales, our CRM offers the flexibility you need to ...
Read more about CallerReadyCallerReady offers custom pricing plan
7.8
Spot Score

Who's Calling
Track calls, maximize marketing, see results.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Who's Calling?
Who's Calling is an innovative call tracking and multi-channel marketing software, designed to help businesses effectively measure and monitor their calls while reducing marketing expenses. As pioneers in the industry, we initially focused on call measurement, but have since expanded our ...
Read more about Who's CallingWho's Calling offers custom pricing plan
7.8
Spot Score

Logimeter
Unlock your sales potential with data-driven insights.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Logimeter?
Introducing Logimeter, the ultimate solution for unlocking your sales potential. This innovative software offers call recording, tracking, analysis, and monitoring features to provide a clear view of your sales pipeline. With Logimeter, you can convert more leads into sales and drive revenue ...
Read more about Logimeter7.8
Spot Score

Add to compare
What is TrackDrive?
TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective communication through various channels, including texts, calls, and emails, as well as integrations with ...
Read more about TrackDriveTrackDrive offers custom pricing plan
7.7
Spot Score

Spechy
Transforming call centers with seamless communication.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Spechy?
. Introducing Spechy, the groundbreaking solution that is ushering in a new era for call centers. Designed to provide a seamless experience for both agents and customers, Spechy utilizes the latest and most reliable technologies. Our top priority is ensuring the security of your call center, ...
Read more about SpechySpechy offers custom pricing plan
7.7
Spot Score

Add to compare
What is Aspect Via?
The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the dynamic nature of the contact center business, while reducing the need for manual intervention and ...
Read more about Aspect ViaAspect Via offers custom pricing plan
7.6
Spot Score

Daktela
Streamlining customer communication for seamless success.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Daktela?
Daktela offers a comprehensive all-in-one app to simplify customer communications. This cloud telephony solution connects voice, email, chat, and social media channels, allowing teams of any size to stay connected and engaged with customers. Their custom-made packages are designed to meet ...
Read more about DaktelaDaktela offers custom pricing plan
7.6
Spot Score

ULTATEL
Streamline all your customer communications in one click.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is ULTATEL?
ULTATEL is an effortless cloud-based contact center platform designed to provide your business a seamless, comprehensive communication solution. have the capability to stay in touch with customers regardless of what platform they use. Make the customer journey effortless and ensure continued ...
Read more about ULTATELStarts from $37.95/User/Month when Billed Yearly
7.6
Spot Score

Whelp
Connecting businesses with customers, one channel at a time.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Whelp?
Whelp is an innovative software product offered by our SaaS Aggregator company. With its powerful features, it helps businesses connect with their customers seamlessly. Our omnichannel solution brings together all traditional and modern support channels under one platform. This enables ...
Read more about WhelpStarts from $299/Month, also offers free forever plan
7.6
Spot Score
Tracking Sales Calls
Maximize your marketing ROI with precision call tracking.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Tracking Sales Calls?
Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...
Read more about Tracking Sales CallsStarts from $14.95/Month
7.5
Spot Score

Add to compare
What is Dexem?
Dexem is a powerful Call Tracking solution that turns your phone calls into valuable marketing data. With this innovative tool, you can analyze your visitors' journey prior to their call, as well as the AdWords keywords they searched for. This data can then be seamlessly integrated with other ...
Read more about DexemDexem offers custom pricing plan
7.4
Spot Score

Add to compare
What is TelebuHub?
TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...
Read more about TelebuHubTelebuHub offers custom pricing plan
7.3
Spot Score

Provana Speech Analytics
Transforming call monitoring with AI technology.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Provana Speech Analytics?
Provana Speech Analytics is an AI-powered call centre platform designed to provide effective and cost-efficient call monitoring. It automatically rates and monitors every call, giving you a clear picture of the most important ones. This reduces the need for manual monitoring and allows ...
Read more about Provana Speech AnalyticsProvana Speech Analytics offers custom pricing plan
7.3
Spot Score

Add to compare
What is Zingtree?
Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your database or CRM for increased customer care, phone tags if you want to send the information after the call, ...
Read more about Zingtree7.0
Spot Score

ContactLogix
Streamline your automotive operations with ease.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is ContactLogix?
ContactLogix is the perfect solution designed for automotive dealers by professionals with more than half a century of car retail industry experience. It helps to lessen time and increase savings by partnering with Volie.io - a platform that unifies customer details and effective communication ...
Read more about ContactLogixContactLogix offers custom pricing plan









