8.1
Spot Score
Dialer360 Review: Is It The Right Call Center Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Dialer360
Dialer360 is a call center software solution used by customer service teams in medium-sized businesses. With a rating of 3.8/5 from just one review, it suggests a niche appeal rather than broad validation, indicating potential but limited user feedback.
The software excels in centralized contact management, allowing teams to efficiently organize and access customer information. Its customizable web phone and VOIP integration options provide flexibility for businesses prioritizing communication. However, it lacks advanced features, which could be a limitation for teams needing more sophisticated tools.
Quick facts about Dialer360
What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, this system can be upgraded with the VOIP Client Module for integration with a VoIP provider like Skype.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Dialer360 Software Demo
Dialer360 was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Dialer360
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Dialer360
Centralized management simplifies contact organization.
Customizable web phone enhances user experience.
VOIP integration provides flexibility in communication.
Is Dialer360 right for you?
What buyers should know before shortlisting Dialer360
Dialer360 offers a straightforward solution for managing contacts and dialing efficiently. Its customizable web phone feature and VOIP integration make it a practical choice for businesses focused on communication.
Dialer360 pros and cons
- Dialer360 pros
Centralized management simplifies contact organization.
Customizable web phone enhances user experience.
VOIP integration provides flexibility in communication.
- Dialer360 cons
Lacks some advanced features found in competitors.
Reporting capabilities may not meet all needs.
Ready to try it?
Get started with Dialer360
Start your free trial — no credit card required.
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See how it stacks up
Compare Dialer360 side-by-side with top Call Center Software alternatives.
What is the pricing of Dialer360?
Dialer360 Pricing Plans
Dialer360
Initial Balance $100 USD
US $ 0.02 and UK $ 0.02 / Mobile $0.04
Outbound Dialing Predictive Progressive Manual
Predictive
Progressive
Show more +
Voice Broadcasting (VB360)
Initial Balance $100 USD
No monthly fee
No setup charges
Unlimited Channels
Pay as you go
Show more +
VoIP360 (VoIP Credit)
Pay as you go plan
No monthly fee
No Setup charges
Best Quality Premium Routes
Portal Access to check your CDRs
Show more +
Dialer360 reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 1 reviews, with clear strengths and a few common watchouts.
What buyers like
- Centralized contact management
- Customizable web phone
- VOIP integration options
Common complaints
- Limited advanced features
- Basic reporting capabilities
- May require additional setup for VOIP
What users are saying
ME
Mohammed Eldacrory
08/10/21
Dialer360
Best support in all aspects and worth doing business. They are trustworthy and dependable Customer support is available 24/7 The interface is easy to ...
Read more
What are the features of Dialer360?
The process of recording incoming and outgoing calls into a call center is known as automatic call recording. Marketing Automation Software…
Many programs feature concurrency, allowing multiple users to work on the same record simultaneously. Concurrency control, on the other hand…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
An inbound call center is a customer support function responsible for answering incoming client phone calls. On the other hand, Outbound cal…
An outbound call center is a call center that makes outbound calls to customers. Sales teams typically utilize outbound centers to make cold…
A predictive dialer is an outbound dialing system that selects numbers from a list and dials them automatically. A predictive dialer dials n…
Progressive dialing is a "middle ground" solution between manual and more advanced predictive dialer solutions. When making outbound calls,…
Dialer360 security and data handling
Key compliance certifications and security features for IT and security teams evaluating Dialer360.
Certifications
Developer & data
Alternatives to Dialer360
Dialer360 Support Options
Frequently Asked Questions About Dialer360
Common questions buyers ask before choosing Dialer360.
Dialer360 is a Call Center Software. Dialer360 offers Outbound Call Center, Inbound Call Center, Concurrency Support, Progressive Dialer, Predictive Dialer and many more functionalities.
Buyers commonly note the following limitations of Dialer360: Lacks some advanced features found in competitors.; Reporting capabilities may not meet all needs.; VOIP setup can require additional configuration..
Some top alternatives to Dialer360 includes Nextiva, TalkDesk, PrimoDialler, Calabrio One and CallCenterHosting Predictive Dialer.
Dialer360 offers Free Trial, Subscription pricing models
The starting price is not disclosed by Dialer360. You can visit Dialer360 pricing page to get the latest pricing.
Ready to try it?
Get started with Dialer360
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].