Best Call Center Software For Free
Top picks for Call Center Software available for Free
9.6
Spot Score
Efficiently elevate call center performance.
Free Trial available
Freemium not available
Starts from $25/User/Month when Billed Yearly
9.1
Spot Score
Effortless communication, optimized customer experience.
Showing 1-20 out of 26

List of the Best Call Center Software For Free as of June 2026
9.6
Spot Score

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.6
Spot Score

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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkStarts from $25/User/Month when Billed Yearly
9.1
Spot Score

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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read more about CircleLoop9.1
Spot Score
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read more about Freshdesk Contact Center (Formerly Freshcaller)Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score

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What is Exotel?
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).
Read more about Exotel9.0
Spot Score

Zendesk Talk
Personalized service for efficient problem resolution.
Best for: SMB teams · Mid-market · Enterprise
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What is Zendesk Talk?
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read more about Zendesk TalkStarts from $9/User/Month, also offers free forever plan
9.0
Spot Score

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What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read more about eVoice8.9
Spot Score

Call Center Studio
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Center Studio?
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read more about Call Center Studio8.9
Spot Score

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What is ZIWO?
ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly ...
Read more about ZIWO8.9
Spot Score

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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read more about Truly8.7
Spot Score

Freshcaller
Streamline your calls, elevate customer experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshcaller?
Freshcaller Call Center Software integrates a call center management system (CCM), CRM and customer self-service (CSS). It is a software that manages and follows customer calls, supports self-service applications and provides detailed customer information.
Read more about Freshcaller8.7
Spot Score

Knowlarity
Empowering Your Business with Seamless Customer Engagement
Best for: SMB teams · Mid-market · Enterprise
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read more about KnowlarityKnowlarity offers custom pricing plan
8.6
Spot Score

YakoVoice
Revolutionize your communication and customer engagement.
Best for: SMB teams · Mid-market · Enterprise
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What is YakoVoice?
YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Distribution (ACD), agents are dispatched based on service level agreements. ...
Read more about YakoVoice8.4
Spot Score

HoduCC
Efficient cloud contact centers with advanced multimedia capabilities.
Best for: SMB teams · Mid-market · Enterprise
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What is HoduCC?
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read more about HoduCCHoduCC offers custom pricing plan
8.4
Spot Score

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What is VoxDesk?
Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...
Read more about VoxDeskStarts from $9.99/Month when Billed Yearly, also offers free forever plan
8.4
Spot Score

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What is Intalk.io?
Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this call center software, you can handle a high volume of both inbound and outbound calls. This call center ...
Read more about Intalk.ioIntalk.io offers custom pricing plan
8.3
Spot Score

Servetel
Streamline your customer communication effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Servetel?
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...
Read more about Servetel8.3
Spot Score

Dextr.Cloud
Boost customer satisfaction and sales with Dextr.Cloud.
Best for: SMB teams · Mid-market · Enterprise
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What is Dextr.Cloud?
Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and ...
Read more about Dextr.CloudDextr.Cloud offers custom pricing plan
8.1
Spot Score

Dialer360
Streamline your contacts and communication effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...
Read more about Dialer3608.0
Spot Score

Mobcall
Revolutionizing your business outcomes, effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Mobcall?
Introducing Mobcall, the revolutionary call monitoring software designed to elevate your business results. With cutting-edge technology, it maximizes your marketing and sales efforts while improving team performance. Mobcall streamlines all communication channels, giving you effortless control ...
Read more about MobcallMobcall offers custom pricing plan
Compare Top Products
Frequently Asked Questions About Call Center Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Call Center Software features to evaluate are Call Logging, Scheduling, Chat (Messaging), Reporting (Analytics), Live Chat, Call Monitoring. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Call Center Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Call Center Software based on verified user reviews and SpotScore are CallTools, Voiptime, uContact. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Call Logging, Scheduling, Chat (Messaging), Reporting (Analytics), Live Chat, Call Monitoring. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Call Center Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Call Center Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].




