8.0
Spot Score
Transform phone calls into actionable insights.
Main Features
Pricing
Free Trial available
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 2 more
Unique Features
Concurrency Support
Live Chat
IVR Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
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Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 3 more
Unique Features
Concurrency Support
Live Chat
Progressive Dialer
+ 1 more
7.2
Spot Score
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Product Description
Introducing Call Metrics: the ultimate call tracking tool for savvy businesses. Developed by our parent company Firefly in collaboration with our SEO Company, this advanced software empowers you with attribution and call intelligence capabilities to drive revenue from your incoming phone leads. ...
Read moreCommon Features
Inbound Call Center
Auto Call Recording
Call Monitoring
Unique Features
No unique features
7.6
Spot Score
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Product Description
Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Predictive Dialer
+ 2 more
Unique Features
Progressive Dialer
Pricing
Starts from $14.95/Month
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Product Description
Magnetis, a powerful tool from a leading SaaS Aggregator company, offers call-tracking capabilities to help you gain valuable insights from your phone calls. With its phone call analytics, you can track call volumes, sources, and calendar of calls, as well as detect and follow up on missed ...
Read moreCommon Features
No common features
Unique Features
No unique features
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Nextiva, My Hotline, Call Metrics, Tracking Sales Calls and Magnetis.
Key factors include Outbound Call Center, Inbound Call Center, Predictive Dialer, Queue Management (Calls), Auto Call Recording and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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