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8.1

SpotScore

Sharpen - Call Center Software

Top Alternatives to Sharpen - Better Options for 2026

Efficiently manage your customer calls and boost satisfaction.

See Plans & Pricing

User Ratings

3.6

(Based on 21 reviews)

Trusted by 2M+ software buyers annually.

Affiliate Disclosure

Main Features

  • IVR Support
  • Inbound Call Center
  • Predictive Dialer
  • Progressive Dialer

Pricing

  • Starts from $5

See Plans & Pricing

Sharpen is a Call Center Software platform with a user rating of 3.6★ based on 21 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Sharpen vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.

ToolBest ForPricingRatingFree Option
Sharpen CurrentCall Center Software$53.6 ★✗ No
NextivaCall Center Software$18.954.4 ★✓ Yes
ClaritysoftCRM Software$492.0 ★✗ No
KnowlarityCall Center SoftwareFree trial3.7 ★✓ Yes
XCALLYCall Center SoftwareCustom pricingNo reviews✗ No
contactSPACECall Center Software$1054.5 ★✗ No

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Sharpen rating: 3.6 ★Starting from $510 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Sharpen alternatives as of July 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

4.4

(6255)

Add to compare

⭐ Higher rated than Sharpen

What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

Read more

Common Features

  • Inbound Call Center

  • Queue Management (Calls)

  • IVR Support

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.5

SpotScore

Claritysoft - CRM Software

Claritysoft

Efficiently organize and manage your databases with ease.

See Plans & Pricing

2.0

(11)

Add to compare

✦ Editor’s Pick

What is Claritysoft?

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It uses the latest Microsoft technologies resulting in reliable, ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 6 more

Pricing

Starts from $49/month when yearly

8.7

SpotScore

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

Start Free Trial

3.7

(20)

Add to compare

⭐ Higher rated than Sharpen

What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

Read more

Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Queue Management (Calls)

+ 1 more

Unique Features

  • Outbound Call Center

  • Auto Call Recording

  • Call Monitoring

Pricing

Free Trial available

Knowlarity offers custom pricing plan

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8.7

SpotScore

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

Get Pricing Details

Add to compare

What is XCALLY?

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

Read more

Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Live Chat

  • Auto Call Recording

+ 1 more

Pricing

XCALLY offers custom pricing plan

8.8

SpotScore

contactSPACE - Call Center Software

contactSPACE

Maximize Your Call Center's Potential.

See Plans & Pricing

4.5

(1)

Add to compare

⭐ Higher rated than Sharpen

What is contactSPACE?

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...

Read more

Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Starts from $105/User/Month

8.8

SpotScore

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

See Plans & Pricing

4.9

(29)

Add to compare

⭐ Higher rated than Sharpen

What is uContact?

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

Read more

Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Starts from $50/User/Month

8.4

SpotScore

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

Start Free Trial

3.8

(1)

Add to compare

⭐ Higher rated than Sharpen

What is HoduCC?

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 1 more

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

SpotScore

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Start Free Trial

4.7

(80)

Add to compare

⭐ Higher rated than Sharpen

What is Call Center Studio?

Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...

Read more

Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

Start Free Trial

4.5

(35)

Add to compare

⭐ Higher rated than Sharpen

What is Dialpad Contact Center?

Dialpad Contact Center is an AI-powered cloud contact center platform for customer support and inside sales teams handling high inbound call volumes. Its AI analyzes conversations in real time to surface coaching prompts for agents, track script adherence, and monitor customer satisfaction ...

Read more

Common Features

  • IVR Support

Unique Features

  • Call Recording

  • Call Monitoring

  • Automated Routing

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

Callision - Contact Center Operations Software

Callision

Efficiently manage your contact center with Callision.

Try for Free

Add to compare

Free plan available

What is Callision?

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

Read more

Common Features

  • IVR Support

Unique Features

  • Call Monitoring

  • Real-time Dashboard

Pricing

Starts from $19.99/User/Month, also offers free forever plan

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].