8.1
Spot Score
Top Alternatives to Sharpen - Better Options for 2026
Efficiently manage your customer calls and boost satisfaction.
Main Features
- IVR Support
- Inbound Call Center
- Predictive Dialer
- Progressive Dialer
Pricing
Starts from $5
Sharpen is a Call Center Software platform with a user rating of 3.6★ based on 21 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Sharpen vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Sharpen Current | Call Center Software | $5 | 3.6 ★ | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.4 ★ | ✓ Yes |
 Claritysoft | CRM Software | $49 | 2.0 ★ | ✗ No |
 Knowlarity | Call Center Software | Free trial | 3.7 ★ | ✓ Yes |
 XCALLY | Call Center Software | Custom pricing | No reviews | ✗ No |
 contactSPACE | Call Center Software | $105 | 4.5 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Sharpen alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Add to compare
What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Inbound Call Center
-
Queue Management (Calls)
-
IVR Support
Unique Features
-
Outbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.5
Spot Score
Claritysoft
Efficiently organize and manage your databases with ease.
Add to compare
What is Claritysoft?
Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It uses the latest Microsoft technologies resulting in reliable, ...
Read moreCommon Features
No common features
Unique Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 6 more
Pricing
Starts from $49/month when yearly
8.7
Spot Score
Knowlarity
Empowering Your Business with Seamless Customer Engagement
Add to compare
What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Queue Management (Calls)
+ 1 more
Unique Features
-
Outbound Call Center
-
Auto Call Recording
-
Call Monitoring
Pricing
Free Trial available
Knowlarity offers custom pricing plan
8.7
Spot Score
XCALLY
Connect, streamline, and elevate your call center operations.
Add to compare
What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Predictive Dialer
+ 2 more
Unique Features
-
Outbound Call Center
-
Live Chat
-
Auto Call Recording
+ 1 more
Pricing
XCALLY offers custom pricing plan
8.8
Spot Score
contactSPACE
Maximize Your Call Center's Potential.
Add to compare
What is contactSPACE?
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Predictive Dialer
+ 2 more
Unique Features
-
Outbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Starts from $105/User/Month
8.8
Spot Score
uContact
Streamline your call center experience with uContact.
Add to compare
What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Predictive Dialer
+ 2 more
Unique Features
-
Outbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Starts from $50/User/Month
8.4
Spot Score
HoduCC
Efficient cloud contact centers with advanced multimedia capabilities.
Add to compare
What is HoduCC?
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Predictive Dialer
+ 2 more
Unique Features
-
Outbound Call Center
-
Concurrency Support
-
Live Chat
+ 1 more
Pricing
Free Trial available
HoduCC offers custom pricing plan
8.9
Spot Score
Call Center Studio
Streamline your call center operations with ease.
Add to compare
What is Call Center Studio?
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
-
Inbound Call Center
-
Progressive Dialer
-
Predictive Dialer
+ 2 more
Unique Features
-
Outbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Dialpad Contact Center
Revolutionize global collaboration with AI-powered customer intelligence.
Add to compare
What is Dialpad Contact Center?
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read more
Callision
Efficiently manage your contact center with Callision.
Add to compare
What is Callision?
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
