8.1
Spot Score
Efficiently manage your customer calls and boost satisfaction.
User Ratings
Main Features
Pricing
Starts from $5
Showing 1-3 out of 3
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Inbound Call Center
Queue Management (Calls)
IVR Support
Unique Features
Outbound Call Center
Concurrency Support
Live Chat
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
Inbound Call Center
Progressive Dialer
Predictive Dialer
+ 2 more
Unique Features
Outbound Call Center
Live Chat
Auto Call Recording
+ 1 more
Pricing
XCALLY offers custom pricing plan
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Popular alternatives include Nextiva, XCALLY, Callision and undefined.
Key factors include Inbound Call Center, Progressive Dialer, Predictive Dialer, Queue Management (Calls) and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
