Best Call Center Software For Mac
Top picks for Call Center Software available for mac
9.6
Spot Score
Empowering businesses through advanced communication solutions.
Compatible with Mac
Free Trial available, Try Now
Freemium not available
Starts from $18.95/User/Month when Billed Yearly
9.6
Spot Score
Efficiently elevate call center performance.
Compatible with Mac
Free Trial available
Freemium not available
Starts from $25/User/Month when Billed Yearly
9.1
Spot Score
Streamline your call center operations with ease.
Compatible with Mac
Free trial not available
Freemium not available
CallTools offers custom pricing plan
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List of the Best Call Center Software For Mac as of June 2026
9.6
Spot Score
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.6
Spot Score
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkStarts from $25/User/Month when Billed Yearly
9.1
Spot Score
CallTools
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read more about CallToolsCallTools offers custom pricing plan
9.1
Spot Score
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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read more about CircleLoop8.9
Spot Score
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What is ZIWO?
ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly ...
Read more about ZIWO8.9
Spot Score
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read more about Truly8.8
Spot Score
uContact
Streamline your call center experience with uContact.
Best for: SMB teams · Mid-market · Enterprise
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read more about uContactStarts from $50/User/Month
8.7
Spot Score
Phonon
Streamlining call centers, boosting customer satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is Phonon?
Phonon Call Center Software connects your call center with the customer relationship management (CRM) solution of your choice. Using a single platform, Phonon enables you to handle your incoming call volume in real-time. Easily route calls to the right queue, agent, or even RCC. Standard ...
Read more about PhononPhonon offers custom pricing plan
8.4
Spot Score
3CLogic
Empower your call center for unprecedented growth.
Best for: SMB teams · Mid-market · Enterprise
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What is 3CLogic?
3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...
Read more about 3CLogic3CLogic offers custom pricing plan
8.1
Spot Score
Dialer360
Streamline your contacts and communication effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...
Read more about Dialer360Frequently Asked Questions About Call Center Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Call Center Software features to evaluate are Call Logging, Scheduling, Chat (Messaging), Reporting (Analytics), Live Chat, Call Monitoring. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Call Center Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Call Center Software based on verified user reviews and SpotScore are CallTools, Voiptime, uContact. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Call Logging, Scheduling, Chat (Messaging), Reporting (Analytics), Live Chat, Call Monitoring. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Call Center Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Call Center Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].