7.3
Spot Score
Zingtree Review: Is It The Right Call Center Software For Your Team?
Best for SMB teams · Mid-market
Free Trial Available
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Starts from $8 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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What is Zingtree?
Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your database or CRM for increased customer care, phone tags if you want to send the information after the call, and other features such as tracking how long a call lasts and automatically adding customers to follow-up lists when pesky issues persist.
Pricing
Starts from $8 / Month
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
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Zingtree Screenshots
Zingtree was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zingtree
- Team types
- Medium Business, Small Business
Why teams choose Zingtree
Offers comprehensive control over call center operations.
Integrates easily with existing customer databases.
Automates follow-up processes to enhance customer care.
Is Zingtree right for you?
What buyers should know before shortlisting Zingtree
Zingtree offers a robust solution for managing call center operations with a focus on customer care and follow-up. Its integration capabilities enhance user experience but may lack advanced analytics features.
Zingtree pros and cons
- Zingtree pros
Offers comprehensive control over call center operations.
Integrates easily with existing customer databases.
Automates follow-up processes to enhance customer care.
- Zingtree cons
Customization may be limited for specific needs.
Users might need time to adapt to the interface.
Ready to try it?
Get started with Zingtree
Start your free trial — no credit card required.
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See how it stacks up
Compare Zingtree side-by-side with top Call Center Software alternatives.
What is the pricing of Zingtree?
Zingtree Pricing Plans
Starter
$8
/Month
40 End-user Sessions
12 Agent Credits
1 Author
Professional
$39
/Month
350 End-user Sessions
60 Agent Credits
5 Authors
Awesome Analytics
Business
$79
/Month
1000 End-user Sessions
150 Agent Credits
10 Authors
Awesome Analytics
Corporate
$239
/Month
4000 End-user Sessions
500 Agent Credits
30 Authors
Awesome Analytics
Zingtree reviews and ratings
What buyers like
- Comprehensive call control features
- Easy customer database integration
- Automated follow-up lists
Common complaints
- Limited customization options
- May require training for new users
- Basic reporting features
What are the features of Zingtree?
An inbound call center is a customer support function responsible for answering incoming client phone calls. On the other hand, Outbound cal…
An outbound call center is a call center that makes outbound calls to customers. Sales teams typically utilize outbound centers to make cold…
Zingtree security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zingtree.
Certifications
Developer & data
Alternatives to Zingtree
Zingtree Support Options
Frequently Asked Questions About Zingtree
Common questions buyers ask before choosing Zingtree.
Zingtree is a Call Center Software. Zingtree offers Outbound Call Center and many more functionalities.
Buyers commonly note the following limitations of Zingtree: Customization may be limited for specific needs.; Users might need time to adapt to the interface.; Reporting features are basic and may not suffice for larger operations..
Some top alternatives to Zingtree includes Nextiva, Dialer360, Call Center Studio, TelebuHub and LeadDesk.
Zingtree offers Free Trial, Subscription pricing models
The starting price of Zingtree is $8/Month
Ready to try it?
Get started with Zingtree
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].