ClickConnector Review: Is It The Right Call Center Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $99.00 / month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is ClickConnector?
ClickConnector is a customer support platform that combines chatbot workflows, AI automation, and human agents in a single interface. It handles ticket management, cross-channel communication, and automated workflows, using machine learning to analyze interactions and improve responses over time. Designed for businesses that want to reduce response times and handle support volume without adding headcount.
Pricing
Starts from $99.00 / month when Billed Yearly
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Desktop only — no mobile app
ClickConnector Software Demo
ClickConnector was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ClickConnector
- Use cases
- Customer support centers, E-commerce businesses, Telecommunications companies
- Team types
- Customer service teams, Support managers
- Company size
- Small Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose ClickConnector
Seamless integration of AI and human support
Comprehensive customer experience management
Efficient chatbot workflow automation
Is ClickConnector right for you?
Best for businesses needing AI-human blended customer support solutions.
Choose ClickConnector if
- You require seamless integration of AI chatbots with human agents for support.
- Your team values flexible, configurable workflows to optimize customer service.
- You operate in customer support, e-commerce, or telecommunications sectors.
Consider alternatives if
- You lack existing digital communication infrastructure to support complex setups.
- You need a low-cost, ready-to-use solution with transparent pricing.
ClickConnector pros and cons
- ClickConnector pros
Seamless integration of AI and human support
Comprehensive customer experience management
Efficient chatbot workflow automation
- ClickConnector cons
Pricing is quotation based and not publicly available
Lack of detailed user reviews and ratings
Ready to try it?
Get started with ClickConnector
Connect with the team for a personalised demo.
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Compare ClickConnector side-by-side with top Call Center Software alternatives.
What is the pricing of ClickConnector?
ClickConnector Pricing Plans
Team
$99.00
per month
All Support Kit Features
Upto 3 Channels
Upto 3 users
400 monthly monthly conversations
3 Active Chat bots
Show more +
Team +
$249.00
per month
All Support Kit Features
Upto 6 Channels
Upto 6 users
Unlimited Conversations
Unlimited Chat Bots
Show more +
Business
$499.00
per month
All Support Kit Features
Upto 10 Users
Unlimited Channels
Unlimited Conversations
Unlimited Chat Bots
Show more +
Show more +
Weighing your options?
Not sure if ClickConnector fits your budget?
ClickConnector reviews and ratings
Buyer sentiment
No available user reviews or ratings to determine sentiment.
What users are saying
HS
Harsh S
12/24/23
"One of the Best Customer Support Solution that acts as a CRM as well"
What do you like best about ClickConnector? - Team is amazing at ClickConnetor, they actively listen to their customers and implement those ...
Read more
CM
Christian M
11/23/23
"Centralised communications for every single channel."
What do you like best about ClickConnector? Click Connector not only allows a live chat on our site but also has AI bots, and traditional flow driven ...
Read more
DK
David K
10/29/23
"Shopify chat :)"
What do you like best about ClickConnector? We can get all customer details directly from Shopify for our support agents in Clickconnector. No need to ...
Read more
- See if ClickConnector fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of ClickConnector?
AI-human collaboration refers to the partnership between artificial intelligence systems and human workers to achieve tasks efficiently. AI…
Artificial Intelligence (AI) refers to the simulation of human intelligence by machines, enabling them to perform tasks that typically requi…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Multi-channel messaging entails sending customized material to customers via text messages, emails, push alerts, social media, and online br…
Route to human refers to the feature in AI-powered customer service systems that seamlessly transfers complex or sensitive queries from the…
Ticketing is a software feature that is used to manage and organize various types of tickets in one place. It serves as a centralized platfo…
ClickConnector security and data handling
Key compliance certifications and security features for IT and security teams evaluating ClickConnector.
Developer & data
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9.6
Very Good
ClickConnector Support Options
Frequently Asked Questions About ClickConnector
Common questions buyers ask before choosing ClickConnector.
ClickConnector is a Call Center Software. ClickConnector offers Ticketing, AI-Human Collaboration, Multi-channel Messaging, Artificial Intelligence, Route to Human and many more functionalities.
ClickConnector is a strong fit if: You require seamless integration of AI chatbots with human agents for support.; Your team values flexible, configurable workflows to optimize customer service.. Consider alternatives if: You lack existing digital communication infrastructure to support complex setups.; You need a low-cost, ready-to-use solution with transparent pricing..
Buyers commonly note the following limitations of ClickConnector: Pricing is quotation based and not publicly available; Lack of detailed user reviews and ratings; Potential complexity in setup due to AI and human integration.
Some top alternatives to ClickConnector includes Nextiva, Pulse CallDesk, CallHippo, XCALLY and TalkDesk.
ClickConnector offers Quotation Based, Subscription pricing models
The starting price of ClickConnector is $99.00/month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].