7.7
Spot Score
Transforming call centers with seamless communication.
Main Features
Pricing
Spechy offers custom pricing plan
Showing 1-5 out of 5
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 3 more
Unique Features
Concurrency Support
Queue Management (Calls)
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 3 more
Unique Features
Progressive Dialer
Predictive Dialer
Queue Management (Calls)
Pricing
XCALLY offers custom pricing plan
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
IVR Support
+ 2 more
Unique Features
Progressive Dialer
Queue Management (Calls)
Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
7.4
Spot Score
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Product Description
TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
IVR Support
Unique Features
Progressive Dialer
Predictive Dialer
Pricing
TelebuHub offers custom pricing plan
8.3
Spot Score
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Product Description
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 3 more
Unique Features
Concurrency Support
Progressive Dialer
Predictive Dialer
+ 1 more
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Popular alternatives include Nextiva, XCALLY, Novanet Cloud Contact Center, TelebuHub and My Hotline.
Key factors include Outbound Call Center, Inbound Call Center, Live Chat, IVR Support, Auto Call Recording and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
