Researched and Edited by Rajat Gupta
Last updated: August 27, 2026 · How we review
CRM Software overview
Spotsaas tracks 201 products in CRM Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 272 let you start on a free trial, and 96 keep a free plan you can stay on. Most buyers here are Sales managers leading sales automation initiatives in SaaS or Martech companies.
- 201
- products listed
- 272
- offer a free trial
- 96
- have a free plan
- 356
- priced per subscription
- 204
- quote on request
Featured Sponsored
- Bigin by Zoho CRM — Streamline your sales and build better relationships.
- Creatio CRM — AI-Native No-Code CRM & Workflow Automation Platform
Featured placements are paid. Rankings, ratings, and SpotScore are not — see how we review.
Editor's Summary · CRM Software
Salesforce earns a 4.53/5 from 710 reviews and the top SpotScore of 9.8, remaining the default for enterprise revenue teams that need a deeply customizable platform with a large ecosystem of integrations and third-party apps. Pipedrive scores 4.67/5 from 3,347 reviews at a 9.6 SpotScore — the highest rating among tools with significant review volume — and is purpose-built for sales reps who want a fast deal-focused pipeline view with minimal admin overhead. Freshsales earns a 4.67/5 from 536 reviewers at a 9.3 SpotScore and includes a freemium tier, making it one of the most attractive entry points for SMB sales teams moving their pipeline off spreadsheets for the first time.
CRM software tracks contacts, deals, and customer interactions to help sales teams manage their pipeline and close revenue more consistently. The main buyers are sales managers, RevOps leads, and founders at B2B companies with active outbound or relationship-driven sales motions.
Quick picks for CRM Software
- Best overall — Salesforce
- Best for deal-focused sales teams — Pipedrive
- Best for SMBs moving off spreadsheets — Freshsales
- Best free option — Zoho CRM
Who gets the most from CRM Software
- 1Sales managers leading sales automation initiatives in SaaS or Martech companies
- 2Account executives in consulting firms managing client relationships and sales pipelines
- 3Small business owners or marketing managers seeking integrated CRM and marketing automation
How to choose CRM Software
If you prioritize cost-effectiveness and ease of use, filter by Freemium or Free Trial options and sort by user rating; for enterprise-grade customization and reliable analytics, filter by Enterprise deployment and sort by highest rating.
Showing 1-20 out of 201
9.0
SpotScore
Bigin by Zoho CRM
The Best Overall
Streamline your sales and build better relationships.
Best for: SMB teams
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What is Bigin by Zoho CRM?
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...
Read more about Bigin by Zoho CRM9.8
SpotScore
Agentforce Sales (formerly Salesforce Sales Cloud)
AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting
Best for: SMB teams · Mid-market · Enterprise
What is Agentforce Sales (formerly Salesforce Sales Cloud)?
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...
Read more about Agentforce Sales (formerly Salesforce Sales Cloud)9.8
SpotScore
What is Zoho CRM?
Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...
Read more about Zoho CRM
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9.6
SpotScore
Keap
Streamline your customer relationships for maximum success.
Best for: SMB teams · Mid-market · Enterprise
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What is Keap?
Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...
Read more about KeapStarts from $129/Month when Billed Yearly
9.6
SpotScore
Pipedrive
Streamline your sales process and close more deals.
Best for: SMB teams · Mid-market · Enterprise
What is Pipedrive?
Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized businesses, agencies, and sales professionals, it offers intuitive tools for lead ...
Read more about Pipedrive9.4
SpotScore
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Copper (ProsperWorks CRM)
Streamline your sales process and close more deals.
Best for: SMB teams · Mid-market · Enterprise
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What is Copper (ProsperWorks CRM)?
Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress in stages of the sales process, send automatic and personalised ...
Read more about Copper (ProsperWorks CRM)9.3
SpotScore
Nutshell
Your ultimate solution for customer relationship success.
Best for: SMB teams · Mid-market · Enterprise
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What is Nutshell?
Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features a sleek design that is easy to use. From quick set up to streamlined training and continued support, ...
Read more about Nutshell9.3
SpotScore
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What is Nimble?
Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups that were initiated outside of your CRM and easily identify opportunities suitable for remarketing and follow
Read more about NimbleStarts from $24.90/User/Month when Billed Yearly
9.3
SpotScore
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What is Vtiger?
Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your team, and collaborate efficiently to close more sales. It's simple and easy to use, yet truly extensible with ...
Read more about Vtiger9.3
SpotScore
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What is Insightly?
Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates with Gmail and Outlook so reps can log and manage client records without leaving their inbox, and supports ...
Read more about InsightlyStarts from $29/User/Month
9.3
SpotScore
Freshsales
Streamline your sales process with Freshsales.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshsales?
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...
Read more about Freshsales9.1
SpotScore
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What is Pipeline CRM?
Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams can collaborate seamlessly and improve their productivity. The customizable ...
Read more about Pipeline CRMStarts from $25/User/Month when Billed Yearly
9.1
SpotScore
PlanPlus Online
Maximize your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is PlanPlus Online?
PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritization, goal setting, and calendar coordination, merging CRM and personal ...
Read more about PlanPlus Online9.1
SpotScore
Method CRM
Streamline your sales and grow your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Method CRM?
Method CRM is a robust, easy-to-use solution that combines contact management with sales automation and marketing features to help you sell more efficiently and effectively. With our integrated calendar and leading capabilities for e-mail, telephone, SMS, mobile and social communications, you ...
Read more about Method CRM9.1
SpotScore
Pipeliner CRM
Streamline your business with powerful CRM technology.
Best for: SMB teams · Mid-market · Enterprise
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What is Pipeliner CRM?
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be accessed from any computer with an Internet connection, eliminating the ...
Read more about Pipeliner CRM9.1
SpotScore
OnePageCRM
Streamline your customer relationships with OnePageCRM.
Best for: SMB teams · Mid-market · Enterprise
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What is OnePageCRM?
OnePageCRM is an all-in-one customer relations management software that is easy to use, and is designed specifically for small and medium businesses. OnePager CRM can help you automate your customer relationship by managing every aspect of it, including your customer's information, contacts, ...
Read more about OnePageCRM9.1
SpotScore
Salesflare
Boost your sales with streamlined CRM technology.
Best for: SMB teams · Mid-market · Enterprise
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What is Salesflare?
Salesflare is a CRM software designed for small businesses that helps your sales team track their activities, manage their leads, and increase their sales through email marketing. It comes with a number of interesting features such as activity stream (realtime activity tracking), lead scoring, ...
Read more about Salesflare9.1
SpotScore
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What is Zendesk Sell?
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...
Read more about Zendesk Sell9.1
SpotScore
HubSpot CRM
Streamline your sales and marketing efforts with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is HubSpot CRM?
HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you need to work with your leads, create powerful campaigns, convert quality ...
Read more about HubSpot CRM9.1
SpotScore
NetHunt CRM
Streamline your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is NetHunt CRM?
NetHunt CRM is a customer relationship management software for small businesses and enterprise level sales organizations. NetHunt CRM has built in features to manage opportunities, leads, and customers. The software is easy to use with a wizard driven interface that guides users through all the ...
Read more about NetHunt CRMLooking to replace a CRM Software tool?
Each round-up compares that product against the closest options on features, pricing and user ratings.
Frequently Asked Questions About CRM Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important CRM Software features to evaluate are Billing and Invoicing, Cash Management, Expense Tracking, Multi-Currency, Purchasing, Spend Management. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.
CRM Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.
The top rated CRM Software based on verified user reviews and SpotScore are HelloLeads, Zixflow, LionO360. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.
To choose the right CRM Software, start by listing your must-have features — commonly Billing and Invoicing, Cash Management, Expense Tracking, Multi-Currency, Purchasing, Spend Management. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 CRM Software on Spotsaas offer a free plan or free trial. Popular free options include Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.
The best CRM Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM, Keap. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].