9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 1-10 out of 3076
M(
Mark (Max) D.
06/29/26
What do you like best about Pipedrive?One of the simplest & cost effective CRMs out there, specifically helpful for startups/SMBs.We are a <10 people Sales team, and we shifted from Sheets/Excel to Pipedrive to primarily track deal progress.I love how easy it is to navigate & log all our deal activities. Visual Pipeline also makes it better for everyone on the team to get a single view glance of all deal stages.Review collected by and hosted on G2.com.What do you dislike about ...
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VU
Verified User in Computer Software
06/26/26
What do you like best about Pipedrive?Automations are really helpful and help us utilize our time betterReview collected by and hosted on G2.com.What do you dislike about Pipedrive?It is a little confusing and takes some getting used to.Review collected by and hosted on G2.com.
TS
Tayo S.
06/23/26
What do you like best about Pipedrive?I like the interface. The sales pipeline view makes it easy to track performance and progress of salespeople and deals.We have a dedicated account manager so support is easy. The AI tools are new and useful at times and the integrations that are available definitely make the tool more powerful.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?In the past the pricing was difficult to understand with different plans and multiple ...
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TB
Tony B.
06/22/26
What do you like best about Pipedrive?I provides so many capabilities such as Data Enrichment, AI-Assited Prospecting, and very simple to use navigation and feature visibility.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?At times the upload templates are a little difficult to use, but, this is probably because I have just started using bulk updates and uploads.Review collected by and hosted on G2.com.
KP
Karthick P.
06/22/26
What do you like best about Pipedrive?The Best part of Pipedrive is simplicity and ease to use compare to others CRM in the market with complex workflow to manage, track and find opportunities at given timeInstead of doing all manual spreadsheet entry and update we can focus on sales pipeline building and help to focus on other taskReview collected by and hosted on G2.com.What do you dislike about Pipedrive?The downside of the Pipedrive are some of the advanced features such as deeper ...
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VU
Verified User in Business Supplies and Equipment
06/18/26
What do you like best about Pipedrive?It's organized, it allows me to have greater control over my contacts and when to interact with them. I'm still at the beginning.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I use VoIPstudio and it's not supported, so that affects my daily work. I need to make calls manually.Review collected by and hosted on G2.com.
EZ
Esther Z.
06/16/26
What do you like best about Pipedrive?I like using Pipedrive for tracking sales and sales reps' conversions. Being able to customize fields is particularly valuable to me because it makes the system more adaptable to our specific needs.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I haven't been able to customize the sales rep commission feature for us. It's challenging because it doesn't cover various expenses like equipment, installation expenses, and ...
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VU
Verified User in Design
06/16/26
What do you like best about Pipedrive?Automations and integrations with other applications.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?It can feel clunky at times, and the UI is occasionally hard to navigate. Automations also need clearer exits, and I’d like to see some color introduced. The AI still needs refinement.Review collected by and hosted on G2.com.
MJ
Marcos J N.
06/15/26
What do you like best about Pipedrive?Overall, as a CRM it’s essential for keeping track of leads and clients across our organization.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Nothing specific comes to mind, but it would be helpful to expand integrations with certain software providers. For example, Microsoft Teams, Office, and RingCentral feel somewhat limited in scope right now.Review collected by and hosted on G2.com.
ZN
Zachary N.
06/14/26
What do you like best about Pipedrive?I like the straightforward interface that makes it easy to track customer conversations and the ease of customizing the sales pipeline helps monitor deal progress seamlessly.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?There have been nothing about it that does not fit to our needs and the support team has always been helpful and responsive.Review collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].