9.6
SpotScore
BirdEye Reviews in July 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 1-10 out of 1957
RP
Robert Pena
01/16/26
January 17
January 17, 2026SALES VISIT - NEWService was great, easy, and convenient. I love how simple everything was online and the video messages I received about the vehicle help solidify my purchase. Lessby adam0527Sales Price TransparencyTrade-in ExperiencePurchase TimeFinance ExperienceRecommend Dealer YesEmployees Worked WithRobert Pena, Abraham Brown, Vicky Andries, James Crider
D
Dawn
01/15/26
The team at Birdeye are remarkable
The team at Birdeye are remarkable. From account set up to ongoing support, they are always right there when we need them. In the 2 years that I've worked with them, I have seen some of the recommendations I provided in feedback come to life. Now that is a company that listens to their clients!
BH
Bobbie Houston
01/11/26
This program does exactly as promised
This program does exactly as promised. We can see in real time every review. It tracks our current standing and enables us to be more responsive to comments.
RP
Rockin P
12/25/25
Visibility
Have had a great experience, increased our online presence and visibility.
DB
Daniel Barfield
12/07/25
Birdeye has been a huge help and tool…
Birdeye has been a huge help and tool for my small business! The integration across multiple platforms makes replying and sharing reviews so simple!
CN
Chris Nicolini
11/30/25
Exceptional Support and a Platform That Delivers
BirdEye has been a fantastic partner for my business. The platform is easy to work with and genuinely helps streamline our reputation management and social posting. What really stands out for me is the support. My account manager is incredibly knowledgeable and consistently responsive, and every interaction leaves me feeling like the most important client on their roster. That level of attention makes a real difference. This has been a smooth and valuable experience from day one, and I’m ...
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DS
David S. Cohen
11/10/25
Birdeye gives me an easy view into ICT's Reviews
Birdeye gives me an easy view into what is being said about Interactive College of Technology's Vocational (ICT.org) ESL and Vocational classes as well as all seven of out campuses: Southwest Houston, North Houston, Pasadena TX, North Atlanta (Chamblee), South Atlanta (Morrow), Gainesville GA, and North Kentucky (Newport)
GH
Greenfoot Home Inspections
11/02/25
They get Results.
They get Results.
AL
Anthony Loscalzo
10/27/25
I needed help with my privileges
I needed help with my privileges. The representative was very helpful and accommodating. He even followed up with a phone call and email to make sure I had everything I needed.
DR
Daymark Recovery Services
10/27/25
We’ve had a fantastic experience…
We’ve had a fantastic experience working with Birdeye! Will and Amber are always on top of things and consistently keep us informed about new features and improvements. Since partnering with Birdeye, our Google review presence has grown tremendously, and the Social feature has made it so much easier to keep our social media pages active and updated. Highly recommend! ⭐⭐⭐⭐⭐
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].